This is one of the best books that I have ever read on public speaking. It has many ideas on how to do a speech from starting to ending. The book goes to the core of how the process actually works with lots of ideas to improve your skills. It gives many ideas on presentations,questions, structure, organisation. She has a passion for this subject which comes across in the pages I have improved using the techniques. It is not easy speaking in front of groups and we all need all the help that we can get! This is probably the best manuel of speaking that you will find it is packed with ideas which will enhance your skills and make them more effective. I do recommend the audio version of this book because it brings the message more alive; and will give greater appreciation of the subject. All that is required that you put forth the effort and practice!