Am höchsten bewertete kritische Rezension
"deutsche version" in Azbuka
27. Mai 2019
This Smartphone was sold as “deutsche version”. To my surprise I received phone with label in Azbuka. The warranty card is in Romanian and Bulgarian language. There was no manual guide, only short introduction in azbuka. The only instruction in German language was which type of SIM card you can use. Well, I could handle that without anything in language I speak, but my daddy was thinking to buy the same phone and he was horrified, there wouldn’t be manual guide. I don’t know if Samsung doesn’t provide or it was missing. And in azbuka it wouldn’t help anyway. For people, who really need it, it’s on Samsung websites.
I turned the phone on, and the first language was in azbuka. I set it to my language and continued. I stuck for four hours on approx. fifth step, which was checking for updates. It didn’t freeze, I could get steps back, but it wouldn’t update and go to next step. Wi-Fi signalled data transfer so I couldn’t say if it really took so much time or it stuck. I restarted the phone multiple times, but still didn’t update. There was no option to skip the step. After googling what to do, I removed sim card and forbidden Wi-Fi, which left the phone without connection and finally got thru this (just turning off Wi-Fi didn’t help). Don’t know if the problem was caused by the combination of Bulgarian phone and Irish SIM card. After this the installation and update were quick.
So far, I am mostly pleased with the phone. There are few issues I run into.
In the choice of sounds for phone calls and SMS is no default sound but in the choice for applications is. Whatever I choose for SMS on SIM-1 is immediately assumed as default sound for notifications on every application and system notifications. There is no place in the settings, where to set which sound is default, so I had to reset every single application on multiple places (I used search in the setting and google - the option is missing). And still the system notifications play my SMS sound on some occasions.
I tried the face recognition. In good conditions the recognition is smooth and fast. Problem is, when is brighter light around me than on my face. If I am back to the window or the light is behind me, it doesn’t matter how much light is on my face and it fails to recognise me. Therefore, I find it annoying to use it. It’s not big issue for me as I didn’t plan to use it. The fingerprint is significantly better. It never fails and is very quick.
The Smart Lock sometimes fails to recognise I am at home and requests fingerprint for unlocking the screen. It might be problem of google as google maps do not recognise my EIR code and address at all.
For obvious reasons I would not suggest this phone to beginners or people, who are not capable to battle problems with settings. Otherwise the phone is nice compact, and I would give it 4 stars.
I give 1 star to the seller (for delivering). I did not expect such behaviour on Amazon. I am a bit worried about the warranty. Goods sold as “deutsche version” should be the German market version in German language, with German warranty card and German manual guide.