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Imprint – About us

Return of Products

If you wish to return products to us, please visit our Online Returns Centre.

Customer Service

In the case of questions you can contact our Customer Service by clicking on the Contact Us button to the bottom left.

Contact Information

Amazon Europe Core S.à r.l. (technical maintenance of the website amazon.de):

Amazon Europe Core S.à r.l. (Société à responsabilité limitée), 38 avenue John F. Kennedy, L-1855 Luxembourg (share capital: EUR 37.500; registered at the RCS Luxemburg under the number: B-180022; Business Licence Number: 10040783; VAT registration number: LU 26375245). The company is legally represented by Cem Sibay.

Amazon.de is the trading name for Amazon.

Amazon EU S.à r.l. (seller of record for products marked with "Verkauf und Versand durch Amazon" or products sold under the trading name "Warehouse Deals"):

Amazon EU S.à r.l. (Société à responsabilité limitée), 38 avenue John F. Kennedy, L-1855 Luxembourg (share capital: EUR 37.500; registered at the RCS Luxemburg under the number: B-101818; Business Licence Number: 134248; VAT registration number: LU 20260743). The company is legally represented by Xavier Garambois.

Local Registered Branch: Amazon EU SARL, Niederlassung Deutschland, Marcel-Breuer-Str. 12, 80807 Munich, Germany; registered at the District Court of Munich under HRB 218574; Ust-ID DE 814584193; permanent representative: Ralf Kleber.

Amazon Media EU S.à r.l. (seller of record for digital content marked as "Verkauf durch Amazon Media EU SARL"):

Amazon Media EU S.à r.l. (Société à responsabilité limitée), 38 avenue John F. Kennedy, L-1855 Luxembourg (share capital: EUR 12.500; registered at the RCS Luxembourg under the number: 112767; Business Licence Number: 110001; VAT registration number: LU 20944528). The company is legally represented by Steve Bernstein.

Amazon Services Europe S.à r.l. (Services covering Amazon.de Marketplace):

Amazon Services Europe S.à r.l. (Société à responsabilité limitée), 38 avenue John F. Kennedy, L-1855 Luxembourg (share capital: EUR 37.500; registered at the RCS Luxemburg under the number: B-93815; Business Licence Number: 00132595; VAT registration number: LU 19647148). The company is legally represented by Francois Saugier.

Contacts in Germany

If you believe that contents of our websites infringe copyrights or other intellectual property rights, please follow our Notice and Procedure for Making Claims of Right Infringements.

If you have any requests regarding the protection of minors, please send an e-mail to jugendschutz@amazon.de.

If you receive an e-mail that you think may not be from Amazon.de, please report it to us. For more information on how to report such e-mails and on spoofing and phishing, please see our help page.

You can also contact us per e-mail via the following link: https://www.amazon.de/kontaktformular or directly write an e-mail to impressum@amazon.de.

Amazon.de is not party to any contracts concluded via Marketplace. Participants of Marketplace transactions are requested to solve potentially arising problems among each other.

Copyright

All our website designs, texts, graphics, each selection or layout thereof and all our software is legally protected property of Amazon (Copyright © 1998-2014 Amazon.com, Inc., ALL RIGHTS RESERVED). You may not copy or reproduce all or parts of this website (including printing it on paper) unless it is for the purpose of placing an order with Amazon or to use this website as shopping resource.

Except for the aforementioned purpose, the materials and information available on this website may not be used – in particular not reproduced, resold, changed or published – without the prior express written consent by Amazon.com, Inc.

The data base Buchkatalog.de (© Koch, Neff & Volckmar GmbH, Cologne, Germany) as well as parts of the data bases Video Jakob GmbH (Bayreuth, Germany), © Libri GmbH (Hamburg, Germany) and of the Entertainment Verlags GmbH (Munich, Germany) have been integrated into the applications of this website. For books from England we have also integrated data from Book Data. Book Data is a leading supplier of bibliographic information for English-language books in the United Kingdom and world-wide. With clients in over 100 countries, Book Data provides a series of CD-ROM services which are used intensively by booksellers and libraries and also provides customized solutions for internal systems or individual needs of clients. For more information on Book Data and the described services please write to the sales department at: Book Data, Globe House, 1 Chertsey Road, Twickenham, TW1 1LR, UK.

Certain audio and video clips for the purpose of streaming are made available by ©: 2002 Sony Music Entertainment (Germany) GmbH & Co. KG.

Trademarks

Click here to see a list of Amazon trademarks. In addition, other registered trademarks, labels or logos are trademarks or registered trademarks of Amazon.com, Inc. or one of its affiliates (hereinafter “Amazon”) in the European Union or other jurisdictions. The logos, page headers and navigation bars, button icons, graphics and service names are trademarks or trade dress of Amazon. Amazon's trademarks and trade dress may not be used in connection with any product or service that is not Amazon's, in any manner that is likely to cause confusion among customers or in any manner that disparages or discredits Amazon.

All other trademarks not owned by Amazon that appear on this website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Amazon.

Patent

One or more patents apply to this website, certain features and services. Click here to see a non-exhaustive list of applicable Amazon patents and applicable licensed patents.

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