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The Springboard: How Storytelling Ignites Action in Knowledge-Era Organizations (Kmci Press) Taschenbuch – 12. Oktober 2000
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Readers will learn techniques by which they can help their organizations become more unified, responsive, and intelligent. Storytelling is a management technique championed by gurus including Peter Senge, Tom Peters and Larry Prusak. Now Stephen Denning, an innovator in the new discipline of organizational storytelling, teaches how to use stories to address challenges fundamental to success in today's information economy.
- Seitenzahl der Print-Ausgabe246 Seiten
- SpracheEnglisch
- Erscheinungstermin12. Oktober 2000
- Abmessungen15.24 x 1.42 x 22.86 cm
- ISBN-100750673559
- ISBN-13978-0750673556
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Pressestimmen
-Larry Prusak, Executive Director, IBM Institute for Knowledge-Based Organizations
"For me, reading The Springboard was just that, an amazing spring board for better understanding how to bring strategic change to organizations, how to communicate in ways that impact skeptical audiences and in general, how to rethink knowledge management from a customer perspective. It is also the best thing I have ever read on corporate communication."
-John Seely Brown, Chief Scientist, Xerox Corp,
Co-author of The Social Life of Information
What is it that makes up such a springboard story? The author vividly and openly shares with us his experiences within the bank and outside as the new knowledge management processes are supported, developed and embedded. He includes other springboard stories and, most importantly for his readers, the nature of effective springboard stories is generalised. You will find yourself working up your own and trying them. Here is a powerful tool for managers of change.
Professional Manager
One picture is worth more than a thousand words. A well-told springboard story jump-starts the actions that reports fail to inspire. Stephen Denning has given managers a new way to make things happen.
Professional Manager
This is how all management books should be: creative, informative and entertaining. It is a compelling read for anyone involved with change or anyone who just likes a good story.
Sheila Bullas(director Health Strategies Ltd), for The British Journal of Healthcare Computing
Storytelling is a powerful and formal discipline for organisational change and knowledge management. Explains how organisations can use certain types of stories to communicate new or envisioned strategies,structures, identities, goals /7 values to employees, partners & customers. Personnel Today
Stephen Denning is to be roundly applauded for re-opening the book on storytelling as being at the centre of human communication, knowledge transfer and consequent decision-making. His Springboard story is a very specific story-form, honed to be effective in the context of 21st century organisational change.
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Produktinformation
- Herausgeber : Routledge; UK ed. Edition (12. Oktober 2000)
- Sprache : Englisch
- Taschenbuch : 246 Seiten
- ISBN-10 : 0750673559
- ISBN-13 : 978-0750673556
- Abmessungen : 15.24 x 1.42 x 22.86 cm
- Amazon Bestseller-Rang: Nr. 924,971 in Bücher (Siehe Top 100 in Bücher)
- Nr. 364 in Wissensmanagement (Bücher)
- Nr. 789 in Informationsmanagement (Bücher)
- Nr. 789 in Besprechungen & Meetings (Bücher)
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I noted at the back of the book that Mr. Denning offered to start conversations with his readers about storytelling. I quickly crafted a first attempt at a Springboard story and sent it to him by e-mail. I was delighted when Mr. Denning took the time to thoughtfully consider my story and raise questions to help me improve the story. From his questions, it was clear that I didn't really understand yet what a Springboard story is.
One of his suggestions was that I consider writing a book like The Springboard, so naturally I had to read this book next. Before completing the book, I found myself with a much more thorough understanding of Springboard stories and how to use stories to launch and achieve organizational change. If I had read The Springboard before crafting the first draft of my Springboard story, I could have avoided many of the errors he so kindly and gently pointed out to me. While The Leader's Guide to Storytelling has all of the elements about Springboard stories in it (along with many other types of essential stories that leaders need to tell), you need more context to appreciate what a Springboard story is. The Springboard gives you that context.
I highly recommend that you read The Springboard, and that you read it before you read The Leader's Guide to Storytelling. You'll make faster progress if you do.
The book has many valuable sides. You learn why stories work well both in terms of how listeners respond to them and the ways in which stories better capture reality than linear, abstract data. You also learn to craft a Springboard story and replace that story as your organization's performance improves in the Springboard subject area. That was one of the important lessons I had missed. My subject for the Springboard story is encouraging people to create 2,000 percent solutions. Yet that activity has gone so far that I need to describe it differently than I did when I first began talking about the subject in the 1990s. I need to build on where it is today as a mainstream activity creating billions in value and improving millions of lives around the world, rather than as the hope for the future based on limited experience that I originally used to describe it.
For most leaders, this book will teach you more about effective leadership than most MBA programs will. Don't miss it!
Here's why. In most organizations, the leader finds it hard to get anyone to do anything differently. The best method is for people to decide that they like the change and want to spearhead it themselves as though they thought of it first. A Springboard story is one of the very few methods for creating that psychological reality. Otherwise, you have to follow the advice of all those management theorists who tell you to hide innovation and change on the periphery and simply repeat yourself constantly hoping someone will eventually get the idea.
If you have to choose between reading Leading Change and The Springboard, take The Springboard.
If you are involved in knowledge management, this book has a second benefit. It describes successful ways of dealing with the many challenges of defining, creating interest in and delivering a helpful knowledge management process into a large organization.
As you read this book, realize that Mr. Denning is describing a special kind of story telling that isn't like what you are used to hearing around the campfire. Think of these stories as more like mini-cases in 50 words or less that point out an advantage that the hearer can quickly appreciate and seize. Once captured in the listener's mind, the listener then fills in the details in a way that makes the idea the listener's own. In this sense, storytelling isn't far removed from the psychology of subliminal suggestions . . . except that there's no subterfuge with these stories.
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It advocates the use of storytelling for leading change and it uses the World Bank as the example. The comparison with greek philosophers and other classic works may sound a bit boring at first but it just gives you more food for thought on why storytelling has been used for such a long time. And it also gives more credibility to the text, you know that this guy is not a hot-shot consultant who is just trying to sell an idea.
One of the best things about the book is that the author also shares what went wrong and what he should have done differently. Very difficult to find such a thing among other business books (they all seem to be claiming to be the silver bullet).
Finally, it is a great eye-opener and can give you some insights on how to use storytelling in your day-to-day activities. If you're into knowledge management, this is a must-have.



