- Taschenbuch: 408 Seiten
- Verlag: For Dummies; Auflage: 2 (12. Oktober 2012)
- Sprache: Englisch
- ISBN-10: 1118120353
- ISBN-13: 978-1118120354
- Größe und/oder Gewicht: 18,8 x 2 x 23,6 cm
- Durchschnittliche Kundenbewertung: 2 Kundenrezensionen
- Amazon Bestseller-Rang: Nr. 44.668 in Fremdsprachige Bücher (Siehe Top 100 in Fremdsprachige Bücher)
- Komplettes Inhaltsverzeichnis ansehen
Six Sigma For Dummies (For Dummies Series) (Englisch) Taschenbuch – 12. Oktober 2012
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Use Six Sigma to improve business performance -- and reap big profits
Millions of people work in companies that use Six Sigma to achieve quantum leaps in performance -- in everything from products and processes to systems and even environments. But for beginners, Six Sigma can seem confusing and mysterious. Relax! Six Sigma For Dummies explains it all, whether you need help implementing the methodology or just understanding it.
* Meet the big Six -- get an overview of the Six Sigma methodology, the key principles underlying its applications, and the roles and phases involved in its implementation
* Size it up -- dig into the details of the Six Sigma DMAIC problem-solving road map to discover how to properly scope and launch a project
* Get to the root -- find out how to use the Six Sigma DMAIC analyzing road map to objectively eliminate trivial and unimportant factors
* Don't lose your cool -- get a handle on the improving and controlling aspects of the DMAIC problem-solving road map to synthesize improvement and lock in your gains
* Grab some tools -- get a listing of the technology tools and information systems that Six Sigma practitioners use
Open the book and find:
* What Six Sigma is and how it works
* The founding principles and language of Six Sigma
* How to analyze data through charts and graphs
* The roles and responsibilities of Belts and Champions
* Ways to forecast future performance
* How to design, conduct, and analyze experiments
* The top do's and don'ts of Six Sigma
* Grasp what Six Sigma is and how it works
* Achieve quantum leaps in performance and impact the bottom line
* Utilize the DMAIC problem-solving method
Über den Autor und weitere Mitwirkende
Craig Gygi is Executive VP of Operations at MasterControl, a leading company providing software and services for best practices in automating and connecting every stage of quality/regulatory compliance, through the entire product life cycle.
Bruce Williams is the Senior Vice President & General Manager of Software AG, a global leader in business process excellence.
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If you are studying for any type of Six Sigma certification whether ASQ or IAASC, this book will definitely help you to get started.
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This book compares very, very well to that training in most regards. I docked it a star because there are a few gaps that I think are huge misses, but I could easily see this book with 5 stars.
Key things I liked about the book:
+ Many, many six sigma tools are explained very well, especially my favorites: the Failure Modes Effects Analysis (FMEA) and control charts. I didn't find anything wrong about the explanations, and in fact, identified the key points I would highlight to a student (e.g. caution about how Detection scoring flips on you for the FMEA).
+ There's a nice introduction into Lean, which is truly a close cousin to six sigma. No six sigma instruction should be without it. (My employer treated it as part of six sigma.)
+ When I saw the quote "in God we trust, all others bring data" I knew these guys were experienced practitioners.
+ Explanation not only of the statistical equations, but more importantly, the statistical tools you need to consider getting. Because NO ONE is hand-calculating this stuff people! You need the tools to play around with the data, see how it works, identify errors, etc.
What didn't I like?
- No discussion of Design for Six Sigma, DESPITE a brief mention of it! Again, my previous employer saw DFSS as part of six sigma, and learning it (like Lean) is required for a black belt. They should have included a short intro to it like they did for Lean.
- This book desperately needs a chapter on why projects fail. This is extremely critical. Most people think six sigma is all about the math. It IS NOT. The math is truly the easiest part. The hard part is completing the project. Time and again I saw projects fail for a handful of reasons. The authors touch on many of the causes, but without calling them out specifically, they are dooming novice practitioners to fail. Most people think it's about doing the right stats but a lot of it is finding the right champion and getting him/her to support your work through to the end.
- The authors need to call out that tools like Minitab and JMP are not something that anyone could pick up and start using. They require real training. If you want to use these tools, budget for classes. You need them. Also, SigmaXL (a plug-in for Excel that does six sigma calculations) is a buggy piece of dog doo. I have it installed now because my current employer is too cheap to buy us all JMP or Minitab. SigmaXL, well, you get what you pay for. It can do the math, but the journey will be a rough one where you will remember curse words you haven't heard in years.
I hope those who pick this book up are excited about what six sigma can do for their company. But it really isn't the key to success. It's a methodology, and many will work. There are no silver bullets or free lunches. Before picking up this book, consider if your company is ready to examine how it does business with no sacred cows. Make sure you have a strong champion at the very top who will provide air cover when you start asking very uncomfortable questions. Make sure the team buys in to the methodology and will continue to run with it after you hand the work over to the process owners. Most projects fail, and there's nothing special about six sigma that excuses it from that grim fate.