MakerBot MP05950EU Replicator Z18
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MakerBot Replicator Z18
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First thing John found was the bars that held the table in place were not properly installed at the top. All four bars were to the right of the top metal brackets. This was clearly missed on assembly. Worse yet who ever did final inspector was not doing their job.
Second item, front face plate lower right hand side was cracked at the bottom. I checked the crate and there doesn't seem to be any damage. There is a pad under the the chassis that looks more than sufficient to prevent damage.
Third item, rear left foot pad bent and the chassis is dented upwards. Again there seems to be more than sufficient padding to prevent damage on shipment unless someone through something heavy on top. I checked the top of the box; a small dent and a small scrape mark. Nothing that would have caused damage to the equipment. There is a possibility that the box was jostled side to side that may have caused the damage. There is damage to the cardboard at the bottom all the way around.
Fourth item, plate at the camera is loose. The snap or plug at the side plate doesn't. Again, this item should have been caught on final inspection.
Fifth item, surface dents on the spool tray. Someone is banging the spool tray around before assembly or they are thrown in a box in a pile.
Sixth item, spool tray doesn't slide in and out smoothly. This is probably an assembly issue.
Seventh item, abrasion on the upper right corner face plate. Clearly the face plate was mishandled.
Eighth item, lower seal at door not installed.
For a $6,000 item, quality of workmanship is unexcusable.
I retired from Ford Motor Co. after 33 years as an inspector. I would have never put my stamp on this item.
Update: Ordered new Makerbot Z18 in September 2016. After minor problem with carrier, Brother-in-Law and I had this machine printing what ever we could imagine using 123D Design. This machine prints vertical. It is astounding what can be imagined, drawn and printed. Would I now recommend it, yes, yes, yes, yes...... 3 weeks to get through the learning curve. It took us years to get good with CNC machines.
Great machine otherwise. Capacity is great.
1) Filament sometimes gets stuck during removal. Makerbot suggests using pliers to pull out filament, but doing this yanks the Smart Extruder off the cart, which is apparently bad for it. Had to disassemble my Smart Extruder to remove the filament plug that had formed inside.
2) Calibration seems broken. The nozzle scrapes along the build plate even after multiple rounds of leveling and calibration.
3) Filament jams repeatedly. Was unable to actually print after the initial test part. Likely due to the calibration issue described above. Fails about 15-20 seconds into print. Resuming or restarting the print does not help.
4) Slow firmware. Takes a very long time to boot up, to upgrade firmware (15 minutes), to calibrate, to start printing, etc. If you've used any other Makerbot product you'll be pretty disappointed by this.
5) Poorly designed filament guide. The Z18 uses a long flexible plastic straw as a guide, and it kind of floats near the print head. It occasionally gets caught or kinked against the lid, which yanks the Smart Extruder off the cart. Unlike the Replicator 2, for example, the straw does not fit into the print head. It just dangles.
Observations based on firmware 188.8.131.52.
Update: Makerbot sent out a new Smart Extruder via overnight mail. Now it will start extruding without immediately jamming, but I still can't print. Nothing seems to stick to the base plate, so when I come back after 30 minutes to check on things, there's usually a huge glob of molten filament around the extruder tip and a bird's nest of extruded filament scattered around the build plate. I'm returning my Z18 to Makerbot and asking for a refund.