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Influencing Virtual Teams: 17 Tactics That Get Things Done with Your Remote Employees (English Edition) von [Osman, Hassan]
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Influencing Virtual Teams: 17 Tactics That Get Things Done with Your Remote Employees (English Edition) Kindle Edition

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#1 Amazon Best Seller in the Outsourcing and Office Management categories!

“This book includes many immediately actionable ideas for managing a distributed team.”
- Tom Moor, Co-founder of Buffer

Learn the psychological secrets of persuasion that influence your remote employees to do what you need them to do.

Stop chasing down your employees to make sure that their work is being done.

In "Influencing Virtual Teams" you'll get step-by-step tactics that you can implement straightaway with your team to improve your team's engagement and commitment to doing their work.

You'll learn:

  • How a single word can increase compliance by 33%. 
  • How to make someone reply back to your emails (using only the subject line). 
  • How to set deadlines so that they're met by your team. 
  • What you need to do before, during and after every meeting to increase adoption rates. 
  • How to ensure 100% commitment from a team member in six easy steps
  • Using just four questions, how to know what your remote employees are really thinking. 
  • How to leave the perfect voice message
  • The secret formula for establishing trust with your team. 

And many more strategies that help you manage your team through leadership influence tactics

Here's what's covered in the book:

Tactic #1: One Word That Influences Your Virtual Team
Tactic #2: Set Deadlines
Tactic #3: Assign Responsibility
Tactic #4: Explain Tasks
Tactic #5: When Delegating Tasks, Write Them Out
Tactic #6: The Secret Formula for Establishing Trust
Tactic #7: Increase Reliability Among Your Team
Tactic #8: Increase the Level of Likeability
Tactic #9: Six Steps to Ensure 100% Commitment
Tactic #10: Know What Someone Is Really Thinking
Tactic #11: Leave the Perfect Voice Message
Tactic #12: Write Assertive Emails
Tactic #13: What You Should Do Before Every Meeting
Tactic #14: What You Should Do During Every Meeting
Tactic #15: What You Should Do After Every Meeting
Tactic #16: Use Your Voice to Your Advantage
Tactic #17: Make Your Emails Stand Out Using The Subject Line

Free Bonus

As a free bonus for purchasing this book, you'll get two downloadable meeting templates (a meeting agenda template and a meeting minutes template) that you can use for your own team. You’ll also get a downloadable Time Zone Meeting Coordination ebook that will help you schedule virtual team meetings across different time zones.

Would you like to learn more?

Download the book now and start managing your virtual team today.

Scroll to the top of this page and click on the "buy button."


  • Format: Kindle Edition
  • Dateigröße: 838 KB
  • Seitenzahl der Print-Ausgabe: 71 Seiten
  • Gleichzeitige Verwendung von Geräten: Keine Einschränkung
  • Verkauf durch: Amazon Media EU S.à r.l.
  • Sprache: Englisch
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  • Verbesserter Schriftsatz: Aktiviert
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  • Amazon Bestseller-Rang: #94.891 Bezahlt in Kindle-Shop (Siehe Top 100 Bezahlt in Kindle-Shop)

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Die hilfreichsten Kundenrezensionen auf (beta) (Kann Kundenrezensionen aus dem "Early Reviewer Rewards"-Programm beinhalten) 4.5 von 5 Sternen 87 Rezensionen
4.0 von 5 Sternen but is better if it is credible 10. April 2017
Von Ian Mann - Veröffentlicht auf
Format: Kindle Edition Verifizierter Kauf
Author, Osman, is a manager of virtual teams at Cisco. He has had over ten years of experience in this of type of management and has combined his practice with researching virtual teams. “At any given point in time,” he writes, “I could be managing a team of employees in more than eight different countries. I also manage multiple projects with multiple customers in different time zones.” If he wasn’t able to get results, he would not have lasted this long, the company depends of his type of effectiveness.
He has produces a slim book, packed with practical advice on how to work with virtual teams. With the advantages of technology, every more organizations are able to operate across vast distances and time multiple time zone. Managing virtual teams, whether it is across the country or the world is common place. Doing is well is not so.
Thorkil Sonne is the founder of Specialisterne, Danish software company that turns over millions by by employing people with autism. These people are typically characterized by communication difficulties and social impairments. Sonne was asked by the Harvard Business Review, what could be learned from “How does managing autistic workers differ from managing other people?” he expthis was his answer: “[ Our consultants with autism] have trouble… understanding social cues, such as gestures, facial expressions, and tone of voice. You have to be precise and direct with them, be very specific about your expectations, and avoid sarcasm and nonverbal communication.”
This is not too unlike virtual teams, who similarly have difficulty understanding social cues, such as gestures, facial expressions, and tone of voice and cross cultural norms. Virtual teams require that their manager is precise and direct with them, very specific about expectations, and avoids sarcasm, humour and nonverbal communication.
Below are four of the 17 “Tips” for managers of virtual teams.
In a study in published in the Journal of Personal and Social Psychology, in 1978, people standing in line to make photocopies were asked to be allowed to cut in to the waiting.
The different request were made by the researchers. One; “Excuse me, I have five pages. May I use the Xerox machine, because I’m in a rush?” Two; “Excuse me, I have five pages. May I use the Xerox machine?” Three; “Excuse me, I have five pages. May I use the Xerox machine, because I have to make copies?”
The first request got a compliance rate of 94%, the second request got a 60%, and the third 93% - almost as much as the first. From the full study, researchers concluded that using the word “because’ increased the compliance rate by 33% regardless of validity of the reason!
In emails, instant messages, meeting and voice messages, include the word “because”. What comes after doesn’t seem to matter much, but is better if it is credible. This one word, Osman believes, increases compliance significantly.
Parkinson’s Law states, “Work expands so as to fill the time available for its completion.” A common problem for managers of virtual teams is – are they working? Osman suggest that a sense urgency inspired by deadlines.
The starting point is to be 100% "Clear-Cut" - I need this done by Friday, June 9 at 3pm US Eastern Time. Of course, being unreasonable in your requirements is a prescription for failure. If you are not sure, ask the team. If you are not sure of getting an honest answer from your team, ask for the best and worst-case estimates and take the mid-point of the two numbers.

Readability Light ---+- Serious
Insights High -+--- Low
Practical High -+--- Low

Ian Mann of Gateways consults internationally on leadership and strategy
4 von 4 Kunden fanden die folgende Rezension hilfreich
4.0 von 5 Sternen Practical Advice for Virtual Team Leaders by a Virtual Team Leader 3. August 2014
Von Dave Anthold - Veröffentlicht auf
Format: Kindle Edition Verifizierter Kauf
Influencing Virtual Teams by Hassan Osman is a well-crafted, well-researched book with real-world experience applicability right out of starting gate. Although this book targets how to influence virtual teams, the information in this book easily applicable to non-virtual teams.

Osman challenges the reader to be assertive (in a non-overbearing way), accountable for the work and tasks, conduct effective meetings, build trust (like-ability and reliability) with your team and much more. The book is broken down into 17 tactics. Each tactic contains digestible information with easy applicability to your daily work.

Here are a few of my key takeaways:

- Use the word "because" to increase your likelihood your message will be complied with.
- Parkinson's Law - work expands to fit the time allotted for it.
- Be direct and explicit with your task assignment and always include the assignee and deadline.
- When someone volunteers for task, there is a greater likelihood the task will be completed.
- Take discussions offline that interrupt your meeting or throw it off-topic.
- Clarity of roles, assignments and tasks is greatest ally.
- Lead by example - your team will follow what you do.

The one thing I love that Hassan does really well is the "recap" sections at the end of some of the tactics. Some of the tactics have a number of steps or parts to them to really make it work. He organizes and re-caps the main points of the tactic where you could easily print it out and put it next to your computer to remember.

Lastly, Osman has prepare a few "extras" for the reader. He provides links to downloadable templates to help you be successful with your virtual teams. If you lead any kind of team (virtual or other) this is book you should read.
5.0 von 5 Sternen It's a lot about trust, I think. 12. Mai 2017
Von TJDenver - Veröffentlicht auf
Format: Kindle Edition Verifizierter Kauf
I found this book extremely practical and useful. As with most of the best leadership books and trainings, it leads you to an understanding that most of the solution lies within you, as the leader, more so than by asking others to behave a certain way. I came away realizing that to manage my remote team, I need to trust more, be more robust in my accountability, and question my need for control. This book made me think, and that makes it worth the price tag, for sure.
1 von 1 Kunden fanden die folgende Rezension hilfreich
4.0 von 5 Sternen Maybe a Bit Obvious, but Don't Count it Out 18. August 2014
Von Koby - Veröffentlicht auf
Format: Kindle Edition Verifizierter Kauf
If you've read 37 Signal's "Remote" and you're wondering how to best implement some of the practices mentioned in that book, this is a good place to start. The tips here in the book while they may seem obvious as you read them are explained in a concise enough manner that you're not getting a bunch of fluff. Hassan gets straight to the point of each tactic and doesn't spend a lot of words making things sound harder than they really are.

Some could say much of the contents of this book are obvious and need no explanation, but having been on several kinds of teams, you'd be amazed at what seems obvious to some is the complete opposite to others and sometimes putting the obvious in print is a good way to get it out there and into the hands of those who may not know better.

This book is short, to the point, and will definitely help you work with virtual teams
1 von 1 Kunden fanden die folgende Rezension hilfreich
4.0 von 5 Sternen Does just what it says on the box 16. Juli 2014
Von Brett Jarman - Veröffentlicht auf
Format: Kindle Edition Verifizierter Kauf
Having worked with virtual staff for more than five years now I'm familiar with many of the situations Hassan describes in the book as well as a good number of the tactics. In this book he adds another level of understanding, explaining some of the 'science' behind some of the tips and thus giving some extra weight to their value. At the end of the day it's results that matter most but a bit of understanding always helps.

There are of course tactics that were new to me as well. For those alone the book is worth the investment, both in cost (which is very small) and time (which is also small as Hassan writes for busy folk). I recommend the book both for novice and seasoned managers of remote employees (or even those managing on-site employees for that matter).
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