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The JFDI Way To Increasing Profits Through Outstanding Customer Service (English Edition) Kindle Edition
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This book is designed to help explain the seriousness of how outstanding Customer Service can massively grow your profits, while keeping your customers happier then they have ever been. So many business fail to notice where they are being let down. If we only knew that the true secret to business success lays with outstanding Customer Service we would all do it. After the recent crazy economy, business owners more than ever are trying find more ways to increase profits while keeping their integrity. In this book we will cover areas such as why businesses allow poor service, to the significance of your staff on service and profit, including how you can immediately apply simple solutions to begin to increase your profits today. That's no BS, this book WILL if you action it and only if you action it will begin to increase profits. We strip business back to basics which allows you to focus on what you need to focus on inside your business, your customers. You will begin to gain real control of your business and with some really clever techniques, you will win your customers over for life and begin to see the true lifetime value of your customers. If you are just starting out in your business this is a perfect book to structure your business. If you are already in business this book is perfect, apply the techniques inside the book today and watch as your customers become even happier and your profits grow significantly. Once you adapt and adopt these clever techniques you will immediately notice great things beginning to happen and you will never again allow substandard service. It's a no brainer, this book is a must for any serious business person or starting out entrepreneur!
Ian Houghton is an Award Winning Real Estate Entrepreneur, Best Selling Author, Business Guru and International Speaker. He has spoken with and coached some of the worlds top Entrepreneurs such as Sir Richard Branson, Arnold Schwarzenegger, Michael Eisner, Donna Karan, Kathy Ireland and so on. He has made millions of dollars in Real estate and coached entrepreneurs all over the wold in ways to become highly successful and financially stable. Ian Houghton is highly regarding as one of the top business and personal growth authorities in the world. His style of communication is unique and captivating.
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Great guide for Reviewing and Improving your Business!
am 26. April 2016 - Veröffentlicht auf Amazon.com
Just as in any book by Covey or Robbins, the simple power in this book is not just reading and knowing the concepts. The power is found when you take the time to apply them. The JFDI Way provides insightful lists to perform a review of your business so that you can take action. There is an emphasis on making a constant practice of looking for ways to analyze and improve on a daily basis, so that you can take advantage of free systems of functioning to provide a higher quality of service. Other areas focused on in this book: keeping customers while growing new ones, the lifetime value of repeat customers, educating your customers, making people feel special, longevity in relationships, and many others that seem to be common sense, but are rarely commonly performed, therefore this book provides you with an outline to begin to move your business from another common statistic, to an extraordinary outlier!
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I simply love this book
am 12. Mai 2016 - Veröffentlicht auf Amazon.com
I simply love this book, the author guide you easily thru the process of analyzing your business while using your environment to come up with new and creative ideas to better serve your customers and converting them into raving fans. Take my advice and "JF"read it!!!
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