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[Working with Emotional Intelligence [ WORKING WITH EMOTIONAL INTELLIGENCE ] By Goleman, Daniel P ( Author )Mar-06-2002 Compact Disc
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In the first chapter, Goleman observes: "The rules for work are changing. We're being judged by a new yardstick: not just by how smart we are, or by our training expertise, but also by how well we handle ourselves and each other. This yardstick is increasingly applied in choosing who will be hired and who will not, who will be let go and who will be retained, who passed over and who promoted." As explained by Goleman, emotional intelligence is not simply "being nice" nor does it mean giving free rein to feelings -- "letting it all hang out." Rather, "it means managing feelings so that they are expressed appropriately and effectively, enabling people to work together smoothly toward their common goals." For many persons, perhaps, the descriptives "emotional" and "intelligent" are mutually exclusive. As does Howard Gardner in Intelligence Reframed, Goleman explains that each of us is blessed with a multiple of intelligences. They must be developed and nourished differently. All are needed.Lesen Sie weiter... ›
Evidence from hundreds of anecdotes and studies in business span sections and chapters addressing:
* Beyond expertise- new measures, competencies of stars (e.g. self-awareness, self-regulation, and motivation), and the hard case for soft skills.
* Self mastery- the inner rudder, self-control, and what moves us.
* People skills- social radar, the arts of influence, and collaboration, teams and the group IQ.
* A new model of learning- the billion dollar mistake, and best practices.
* The emotionally intelligent organisation- taking the organisational pulse, the heart of performance, and some final thoughts.
Strengths include the attractive engaging writing style, the attempt at use of global examples (not just US), the occasional foray into neuroscience's/ psychology; the many business examples across sectors and organisation size/life-cycle; the fully supported assertions and reference materials; and the great summary tables on pages 26-27 (the framework) and 251-253 (training guidelines).
Weaknesses include: a lack of use of appropriate illustrations and figures; occasional anecdotes could have usefully been shorter (or as a sidebar); and perhaps the need for a fuller theoretical/scientific framework to structure the book. I felt the section addressing cybernetic organisations should have come much sooner, with more depth (Stafford Beer has much to offer here)- which could itself strengthen the EQ framework, which arguably lacks both direction and performance benchmarking.Lesen Sie weiter... ›
Die neuesten Kundenrezensionen
It amazes me to see how many smart people failed in their lives and careers. This is a must-read for anyone whether he is an assembly line worker or a professor. Lesen Sie weiter...Am 31. Mai 2000 veröffentlicht
Anyone who works with other people -- all of us -- needs to understand that our professional lives can be better than they are. Lesen Sie weiter...Veröffentlicht am 16. Mai 2000 von David M. Koss
The author has done well with his latest book. Again, he challenges us to look at success at work from a different perspective using EQ, a concept that works and improves... Lesen Sie weiter...Veröffentlicht am 11. Februar 2000 von Terri Marks
This book was mainly written for Business. As I went through this book, I find it appliable to our daily life. A great job by author.
Poor Daniel, reviews to this particular book are between the extremes. On the other hand I believe it is highly beneficial to read what each has said. Lesen Sie weiter...Am 1. Oktober 1999 veröffentlicht
Compared to the auther's first book that has bought me such a new insight into human nature, the second book is like an old man reiterating what he has learnt in the past and see... Lesen Sie weiter...Am 16. August 1999 veröffentlicht
Although the art of management remains to some extent a mystery, and managers thus eager for true insights into the underlying framework for personal relations, there is still... Lesen Sie weiter...Am 20. Juni 1999 veröffentlicht
A friend of mine brought this book along on a recent vacation we took together and I ended up reading it over the course of a couple days. Lesen Sie weiter...Am 12. Juni 1999 veröffentlicht
As the author of a business book myself, I was recently asked during an interview what ten business books I would recommend. Without hesitation, I suggested Mr. Goleman's book. Lesen Sie weiter...Am 11. Juni 1999 veröffentlicht