- Gebundene Ausgabe: 256 Seiten
- Verlag: Profile Books Ltd; Auflage: Main. (14. Juni 2010)
- Sprache: Englisch
- ISBN-10: 1846683254
- ISBN-13: 978-1846683251
- Größe und/oder Gewicht: 14,2 x 2,4 x 22,4 cm
- Durchschnittliche Kundenbewertung: Schreiben Sie die erste Bewertung
- Amazon Bestseller-Rang: Nr. 418.498 in Fremdsprachige Bücher (Siehe Top 100 in Fremdsprachige Bücher)
- Komplettes Inhaltsverzeichnis ansehen
The Economist: Buying Professional Services: How to get value for money from consultants and other professional services providers (Englisch) Gebundene Ausgabe – 14. Juni 2010
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Huge amounts are spent on consultancy, legal and other professional services, but in many cases both the user and the provider of the services end up disappointed. This book outlines how both parties can work together effectively to achieve their desired results. It is in seven parts and contains more than 20 chapters.
Why is Buying Professional Services Different?
The Professional Services Sector.
Why Organisations Buy Professional Services.
The Challenges of Buying Professional Services.
The Supplier Perspective.
The Role of the Purchasing Department.
Aligning the Purchasing Approach with the Business Strategy, Structure and Culture.
Requirements and Specifications.
Acting as an Intermediary.
Governance, Influence and Demand Management.
Frameworks and Approved Suppliers.
Choosing the Right Supplier.
The Selection Process.
Scoring Bids and Tenders.
Negotiating and Contracting.
Understanding Structures and Costs.
Payment and Commercial Models.
Managing the Service Provider.
Contract and Performance Management.
Supplier Relationship Management.
Sustainability and Corporate Social Responsibility.
What Makes a Successful Assignment?
What Could Possibly Go Wrong?
The Future of Professional Services.
Über den Autor und weitere Mitwirkende
Fiona Czerniawska is a leading commentator on the consulting industry, and the managing director of Source (www.sourceforconsulting.com), which provides information about the management consulting market. She spent more than 15 years as a management consultant, primarily working in the areas of marketing and strategy, and now speaks, lectures and writes extensively on the consulting industry and related issues. After Oxford University, she obtained a PhD from the University of London, and an MBA (with distinction) from Kingston Business School. Her books include The Intelligent Client and Management Consulting in Practice: Award-Winning International Case Studies. She is also the co-author of Business Consulting: A Guide to How it Works, also published by The Economist. Peter Smith is an expert on purchasing and supply chain issues, and Managing Director of procurement Excellence, a specialist consulting firm. He has advised UK public sector organisations such as the Treasury and the Ministry of Defence, and international businesses such as Barclays and Reuters. Before moving into consultancy, he was Procurement Director for the UK's Department of Social Security and the NatWest Group, as well as holding senior purchasing positions at Dun & Bradstreet and Mars. He studied Maths at Cambridge University, and is a Fellow and past President of the Chartered Institute of Purchasing and Supply.
Die hilfreichsten Kundenrezensionen auf Amazon.com
While the language and terminoloy is somewhat "UKish", it nonetheless would be valuable to anyone in the profession. The subjects covered by Fiona Czerniawska and Peter Smith will no doubt hit home with purchasers in the US and Canada.
I highly recommend this book for supply management professionals.
Darin Matthews, CPPO, C.P.M.
Faculty, Portland State University, School of Business Administration
Co-author, Effective Supply Management Performance
Past President, NIGP
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