- Gebundene Ausgabe: 416 Seiten
- Verlag: Crown Business (31. August 2004)
- Sprache: Englisch
- ISBN-10: 1400052904
- ISBN-13: 978-1400052905
- Größe und/oder Gewicht: 16,2 x 3,5 x 24,1 cm
- Durchschnittliche Kundenbewertung: 1 Kundenrezension
- Amazon Bestseller-Rang: Nr. 621.287 in Fremdsprachige Bücher (Siehe Top 100 in Fremdsprachige Bücher)
Confidence: How Winning Streaks and Losing Streaks Begin and End (Englisch) Gebundene Ausgabe – 31. August 2004
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Rosabeth Moss Kanter will convince you that the goal of winning is not losing two times in a row. In her view, success and failure are not events, they are self-fulfilling tendencies. "Confidence is the sweet spot between arrogance and despair--consisting of positive expectations for favorable outcomes." says Kanter, a Harvard Business School Professor and author of The Change Masters.
She applies the literature of cognitive psychology (dissonance, explanatory models, learned optimism) to explore the winning and losing streaks of a diverse lineup including the BBC, Gillette, Verizon, Continental Airlines, the Chicago Cubs, and Target. The result is a brilliant anatomy lesson of the big decisions and the small gestures that build and restore confidence.
Three cornerstones are clearly detailed: "Accountability," the actions that involve facing facts without humiliation; "Collaboration," the rituals of respect that create teamwork, and "Initiative/Innovation," the "kaleidoscope thinking" that unlocks energy and creativity. A standout chapter describes how Nelson Mandela created a culture of confidence in South Africa. Some readers may wish for more strategies about positive habits of mind in individuals. Others will search for a quick fix. Instead, Moss Kanters in-depth examples and ideas about resilient organizations will become required reading. They add up to a persuasive and informed optimism. --Barbara Mackoff
A Business Week Bestseller
“Confidence . . . makes the compelling argument that the people who succeed are the people who expect to succeed.” —Elle
“A successful book on leadership that illuminates the underlying principles applicable to teams and small businesses as well as schools, corporations, and countries.” —Washington Post
“Well-researched and engaging. . . . Kanter is a witty and entertaining writer.” —Miami Herald
“Finally, there’s a powerful book that digs out the truth about winners in every walk of life.” —David Gergen, editor at large, U.S. News and World Report, and presidential counselor
From the Trade Paperback edition.
The book's main strength is found in its many compelling stories of how sports, business, non-profit and government organizations have gotten caught up in vicious cycles of losing confidence, broken those cycles and build virtuous cycles of building confidence and effectiveness. These stories are not only interesting; they are balanced for gender and race as well. You come away with a sense that the book's principles are more than adequately established across a broad range of experiences and backgrounds.
I especially enjoyed the rich details behind the headlines of many of these famous stories. In each case, I gained from adding details that I didn't know before even though I was aware of most of the organizational stores involved (I even know some of the people).
Those who get lost in the details will be pleased to discover that Professor Kanter summarizes her findings, with references back to the most telling examples in the brief Part III.
Leaders help create confidence by setting high standards, being a role model for those standards, and establishing processes to get the job done. The cornerstones of confidence that leaders should use include individual and system accountability, mutual respect, communication, collaboration, initiative, imagination and innovation.Lesen Sie weiter... ›