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ConCom: Conflict Communication A New Paradigm in Conscious Communication (English Edition) von [Miller, Rory]
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ConCom: Conflict Communication A New Paradigm in Conscious Communication (English Edition) Kindle Edition

4.0 von 5 Sternen 1 Kundenrezension

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Länge: 165 Seiten Word Wise: Aktiviert Verbesserter Schriftsatz: Aktiviert
PageFlip: Aktiviert Sprache: Englisch

Kindle Storyteller 2016: Der Deutsche Self Publishing Award
Kindle Storyteller 2016: Der Deutsche Self Publishing Award
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Like the Post-it(r) note, Conflict Communications is something you never knew you needed but cannot live without. The materials are straightforward and easy to apply, yet profoundly insightful. Once you begin to recognize the patterns that Miller describes within yourself and others it will forever change the way you interact. Armed with this new information I was able to resolve a longstanding deadlock on a $168M contract in less than two hours. It s amazingly powerful and wholeheartedly recommended.--Lawrence Kane, Sensei; Sr. Leader, ITI Strategy, Sourcing, and Asset Management at a Fortune(r) 50 company; best selling author"

A manual of advice born of long experience with violence Unpleasant but useful information, particularly for those who routinely come in contact with highly aggressive people."

A set of extremely effective tools for predicting, avoiding, and managing conflicts.--MAJ Gregory Postal, MD

a priceless skill...--Jack Hoban"

Should be mandatory reading --Tony Blauer, Blauer Tactical Systems"

Breaks out of the martial arts and law enforcement genre...--Jeffrey Cooper, MD

The standard by which others [writing] on the subject shall be judged.--Steve Perry, NY Times best-selling author

Won t just help your relationships, it just might save your life.--Alain B. Burrese, JD"


ConCom: Conflict Communications presents a functional taxonomy to see, understand and manipulate the roots of conflict. If you have ever wondered why your boss ignored a suggestion that could save millions of dollars, or why you have the same argument again and again with your spouse, the answers are here. As well as the tools to do something about it.


  • Format: Kindle Edition
  • Dateigröße: 695 KB
  • Seitenzahl der Print-Ausgabe: 165 Seiten
  • Gleichzeitige Verwendung von Geräten: Keine Einschränkung
  • Verkauf durch: Amazon Media EU S.à r.l.
  • Sprache: Englisch
  • Text-to-Speech (Vorlesemodus): Aktiviert
  • X-Ray:
  • Word Wise: Aktiviert
  • Verbesserter Schriftsatz: Aktiviert
  • Durchschnittliche Kundenbewertung: 4.0 von 5 Sternen 1 Kundenrezension
  • Amazon Bestseller-Rang: #108.124 Bezahlt in Kindle-Shop (Siehe Top 100 Bezahlt in Kindle-Shop)

  •  Ist der Verkauf dieses Produkts für Sie nicht akzeptabel?


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Format: Kindle Edition Verifizierter Kauf
Der Inhalt ist wie erwartet großartig. Wie eigentlich alles von Rory Miller. Ich hätte es nur viel lieber in Papier gehabt. Deswegen der eine Stern Abzug. Mit diesem Buch muss man arbeiten.
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Die hilfreichsten Kundenrezensionen auf (beta) HASH(0x9c3dcbe8) von 5 Sternen 78 Rezensionen
11 von 11 Kunden fanden die folgende Rezension hilfreich
HASH(0x9a4ede28) von 5 Sternen Functional and Profitable 5. August 2015
Von Michael Philliber - Veröffentlicht auf
Format: Taschenbuch
Louis L’Amour’s fictional character, Chick Bowdrie, walked a thin line. He could have easily fallen in with the outlaws, and nearly did so, but was grabbed in the nick of time by the Texas Rangers. And so throughout the short stories and novels, Bowdrie’s ability to think within the mind of the bad guys made him a brilliantly competent and successful Texas Ranger. This capacity to think from within the predator’s mind runs throughout Rory Miller’s works, which is what makes them highly beneficial. Miller, a veteran Law Enforcement Officer and corrections sergeant, has pulled together another fine resource in his 168 page paperback, “Conflict Communication: A New Paradigm in Conscious Communication.” This is a book about communicating in tense and tight situations, whether at work, in in the home, at the pub, or on the street. It is written for Law Enforcement Officers, employees, supervisors, and men and women in all walks of life.

“Conflict Communication” is the meat-and-potatoes material from the author’s communications course. It presents the reader with a workable model for navigating communicative landmines, roadblocks, and traps. Miller follows an evolutionary pattern of how the brain functions and human consciousness operates. The most primal is what he calls the lizard. This is the hindbrain where the most primitive survival instincts lodge. The more developed is what he denominates the monkey brain. That part of our consciousness, the limbic system, which swims in the emotional stream and is concerned with status, social behavior and keeping the tribe alive. The most developed is the human brain, the neocortex, the youngest and newest member of the brain family. It is slower, yet gathers evidence, thinks, and weighs the options, as well as cause and effect. It is from this three part paradigm that Miller works out how to, and how not to, communicate in the midst of conflict.

The author takes the reader through assorted communication dynamics where conflict, abuse, or aggression happen, and shows various ways to turn the tide. He explains and demonstrates the scripts we often fall into, their benefits and hazards, and how to break out of them when they’re not helpful. What hooks are, how to see them coming and not to get snagged. Different approaches to take in organizations when dealing with higher-ups, as well as untouchables. How to engage in active listening, use tactical apologies, build rapport, establish boundaries, and set up common ground. The book is clearly a “how-to” manual.

“Conflict Communication” is an easy-to-read volume, broken down into three sections, which are broken down further into shorter, bite-sized chunks. The author has made the material accessible and broadly applicable. As Miller puts it, everything “in this book is a tool. It can show you ways to understand how communications go wrong and how conflicts arise. It might even give you the understanding you need to make some profound changes” (130). It’s a book worth getting and investing your time reading.

My thanks to YMAA Publication Center for the complimentary copy of the book used for this review.
11 von 12 Kunden fanden die folgende Rezension hilfreich
HASH(0x9a4f2768) von 5 Sternen Brilliant, insightful, and amazingly powerful stuff 7. März 2014
Von L. A. Kane - Veröffentlicht auf
Format: Kindle Edition
Miller is one of my favorite authors and a genuinely good guy. He looks at the world a little differently than most and articulates his discoveries better than anyone so I've learned a ton of valuable information from him over the years, but this book takes it well beyond the next level. It’s insanely good. Really!

Like a post-it note, Conflict Communications is something you never knew you needed but cannot live without. The materials are straightforward and easy to apply, yet profoundly insightful. Once you begin to recognize the patterns that Miller describes within yourself and others it will forever change the way you interact. Armed with this new information I was able to resolve a longstanding deadlock on a $168M contract in less than two hours.

It’s amazingly powerful and wholeheartedly recommended.

Lawrence Kane
Author of Sensei Mentor Teacher Coach: Powerful Leadership for Leaderless Times and nine other books
1 von 1 Kunden fanden die folgende Rezension hilfreich
HASH(0x9a4f0d14) von 5 Sternen Simple to understand interpersonal communication 16. Dezember 2015
Von gt surber - Veröffentlicht auf
Format: Taschenbuch Verifizierter Kauf
Review – ConCom: Conflict Communications

“ConCom” is another fine book by Rory Miller. Mr. Miller has spent years in police and prison duties. He has written this book, as all of his other books, from his experiences teaching these same techniques to rookies in both areas.

Mr Miller divides the personality into “lizard,” “monkey,” and “human.” He identifies “scripts” or habits of speech and action that become second nature to us, and dissects these as to which part of the persohality they originate from, and what their purpose is. From this Mr Miller refines a discussion on personality types and how to deal with them. The material is not new, just very well repackaged. The messages are very clear.

The writing is concise, as one would expect from an experienced policeman. The ideas are crisply present with good examples throughout. The material is referenced not only to police and interpersonal interactions with much space given to predator / victim interactions.

The book takes about 4 hours to read, but is similar to Sun Tsu's work in that meaning drips from every sentence and so is rather dense. The vocabulary and reading level are at an excellent level for most adults, not insultingly simple, nor overly complicated.

I highly recommend this book for those wanting to understand personal interactions in a simple to understand format.
6 von 6 Kunden fanden die folgende Rezension hilfreich
HASH(0x9a4f5954) von 5 Sternen Great framework for dealing with all kinds of people and situations 19. Juli 2015
Von Adam Bockler - Veröffentlicht auf
Format: Taschenbuch
Every day, you likely face some kind of conflict.

At least I do.

Luckily for me, it’s usually not the kind of conflict that will get me killed. Instead, I deal with more social conflicts than anything – with coworkers and with family and friends.

You might be thinking this is a martial arts book, but it’s really not. It’s actually listed under the categories of social science and violence in society.

It's a great book that I've dog-eared a number of pages in, certain I'll need to refer to them again someday when I find myself in a similar situation
2 von 2 Kunden fanden die folgende Rezension hilfreich
HASH(0x9a4f5aec) von 5 Sternen A Minute to Learn... A Lifetime to Master 1. Dezember 2015
Von ASE - Veröffentlicht auf
Format: Taschenbuch Verifizierter Kauf
I'm now on my 2nd read of this book, and I'll probably read it at least another 3-4 times before it takes up residence on a book-shelf. Even then, I'll probably read it at least once a year. The material reminds me of of the old board-game, Othello: "A Minute to Learn... A Lifetime to Master". The material isn't too dense, or academic, or obtuse, or difficult in any way; it's a fun read and it's actually remarkably simple. The problem is that it conflicts with everything we "know" about ourselves and others, and applying it takes practice.

This book really breaks down interpersonal conflict and verbal stages of violent (or potentially violent) situations into a science. In my head I can review violent and verbally aggressive situations since childhood, and to the extent that things went well, they pretty much went well "by the book"; conversely, when things didn't go well, they pretty much fell apart "by the book". Some of what worked or didn't work I figured out on my own, but this book really takes it up a few levels.

And it goes beyond overt violence and aggression, being applicable to office politics, romantic relationships, sibling rivalry, etc. This book really is useful to everyone who has to deal with people. At heart, it's a manual for dealing with people.

Soon after my first read of the book, I broke a dead-lock with my ex-wife about selling a jointly owned property and splitting the equity. For about 2-3 years we couldn't make any progress, and then I proposed a solution that everyone (me, her, our lawyers) are all happy with. And I don't want to imply that happiness can be quantified as a dollar amount, but if it could, I'd be about 3-4 times happier than her. I'd say that makes the book worth the price, with very real-world practical applications.

As this relates to Miller's other works, the lower on the force continuum we can solve a problem, the better the odds that it will be resolved favourably. eg, if you're not there when a bad thing happens, you'll be safe every time (as Miller says, not even your feelings get hurt); but if things escalate to "hands on", the chances of a desirable outcome drop quickly (and even if you "win", problems are likely). Most of the day-to-day conflict, and even a fair bit of potential violence that we face in modern society is dealt with verbally or with non-verbal communication (eg "that look") and that's a level of communication where desirable outcomes are much easier had than a "fight", as such. The best way to win a fight is to not get into a fight, and this book will help to avoid fights... Physical and otherwise.

Disclaimer: I'm a huge fan of Rory Miller's books and DVDs (all of which I've bought with my own money). He's a pioneer in the field of interpersonal conflict and interpersonal violence, easily 10-20 years ahead of his time.
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