Like the Post-it(r) note, Conflict Communications is something you never knew you needed but cannot live without. The materials are straightforward and easy to apply, yet profoundly insightful. Once you begin to recognize the patterns that Miller describes within yourself and others it will forever change the way you interact. Armed with this new information I was able to resolve a longstanding deadlock on a $168M contract in less than two hours. It s amazingly powerful and wholeheartedly recommended.--Lawrence Kane, Sensei; Sr. Leader, ITI Strategy, Sourcing, and Asset Management at a Fortune(r) 50 company; best selling author"
A manual of advice born of long experience with violence Unpleasant but useful information, particularly for those who routinely come in contact with highly aggressive people."
A set of extremely effective tools for predicting, avoiding, and managing conflicts.--MAJ Gregory Postal, MD
a priceless skill...--Jack Hoban"
Should be mandatory reading --Tony Blauer, Blauer Tactical Systems"
Breaks out of the martial arts and law enforcement genre...--Jeffrey Cooper, MD
The standard by which others [writing] on the subject shall be judged.--Steve Perry, NY Times best-selling author
Won t just help your relationships, it just might save your life.--Alain B. Burrese, JD"
ConCom: Conflict Communications presents a functional taxonomy to see, understand and manipulate the roots of conflict. If you have ever wondered why your boss ignored a suggestion that could save millions of dollars, or why you have the same argument again and again with your spouse, the answers are here. As well as the tools to do something about it.