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Excellent Business Book,
Rezension bezieht sich auf: The Machine That Changed the World: The Story of Lean Production (Taschenbuch)
I read this book while working for a major software firm--it was fascinating to me that Toyota could update their automobiles faster than we could bring out a new operating system.
This study of the world automotive industry by a group of MIT academics reaches the radical conclusion that the much vaunted Mercedes technicians are actually a throwback to the pre-industrial age, while Toyota is far ahead in costs and quality by building the automobiles correctly the first time. The lesson that it cost more to fix it than to build it correctly should be applicable to a lot of industries--not just manufacturing. The description of the marketing information system that Toyota uses was very enlightening. They involve the entire company in generating marketing feedback. Even dealer sales staff spend time working on the new product teams. Trust me, very few high-tech firms methodically collect feedback from their customers, and none have a system this comprehensive.
This is not just a book about lean production--this is guidance in understanding how your business operates and delivering good products that your customers want.
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