Having read a number of e-com & e-biz books, this one is one of my favorite (Kalakota's sequel to E-Commerce '96) with the case studies and roadmaps for the players getting serious about new economy ERP/e-Biz implementation. This is not a light read for a CEO/luddite but, it is a good read for someone frustrated with the archaic biz transactions looking for clarification or is looking for ammo to persuade execs that transformation is mission critical to avoid becoming "road kill" on the corporate America landscape. Read the other reviews from other readers--I agree with their thoughtful comments. At least, you will get a great ERP/e-biz conceptual framework and understand the common acronyms (CRM, SCM, et al).