"Be of the same mind toward one another. Do not set your mind on high things, but associate with the humble. Do not be wise in your own opinion." -- Romans 12:16
I was attracted to this book because I knew that Dr. Goulston would have something new to offer about listening. Most books on the subject simply rehash the same points. Just Listen fills the empty advice space between books on negotiating such as Getting to Yes and the NLP books that focus on the power of words and physical mirroring. Although most readers won't want to know very much about the latest in brain science, Dr. Goulston provides that a tad that provides more perspective about helping people regain control over their emotions.
For me, the book's strength was in its many examples of using the principles that are described. I was so impressed that I immediately rethought a family situation and hit on a solution that has already proven to be unexpectedly productive.
Dr. Goulston provides nine core rules that get you from being out of control to in charge of difficult situations, even ones you want to exit. From there, he provides 12 methods for gaining someone else's attention and agreement. I was struck that I had used most of the methods at one time or another, but I didn't have them categorized into when they would be most useful. I could also see ways to combine the methods that I had never considered before.
I was also amused to read some examples that involved people I know, which made Dr. Goulston's activities even more interesting as I compared what I did to what he did. Very helpful!
If you simply read a list of what he proposes, it wouldn't impress you. You need to read the book and put yourself into the stories he describes. Then, you'll get it.
I found it absolutely fascinating to see how the methods apply to even hostage negotiations. I hope I don't have to use them that way!
Be more helpful . . . it's a great way to relate to others as a servant leader.
am 24. März 2014
The book has many good tipps , which I am sure would make everybody's life much easier, if we would have the ability to use the right tipp at the right time. For me another important point of goog listening is, that you are really interested to listen what your person vis à vis wants to tell you. If you are not forget all the good advices of the book, you will not be able to liten