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am 29. November 1999
In large part, this is a personal account of the development of VISA as told by its founder and CEO Emeritus. It is also the author's personal quest for understanding the nature of society today and the reasons for the failure of so many organizations. He presents his ideas about the birth of a new age filled with accelerating change and disorder which requires organizations that can operate at the thin edge between chaos and order.
Hock introduces the concept of chaordic, an adjective referring to the behavior of any self-governing organism, organization or system which blends elements of order and chaos. Chaordic organization is one able to maintain a harmonious order-disorder balance, characterized by principles of evolution; its nature includes being self-organizing, self-governing, adaptive, and nonlinear.
Hock uses his business experience as a springboard to put forward ideas about chaordic organization which include: they have no destination or ultimate being-only becoming; they incorporate inherent paradox and conflict; they are driven by a deep conviction and shared understanding of the Purpose of a community from which all else flows (profit is not, according the Hock, a Purpose); and they apply principles that are an expression of behavior in the pursuit of Purpose.
The full scope of Hock's thinking encompasses the environment, society, and individuals. This book is a mixture of subtle concepts, insights into organization, and a well told tale (in detail) of the evolution of an idea into a major business enterprise. Hock's deeper insights are intriguing.
The book will be immensely rewarding for those interested in delving into reflective thinking about the evolving nature of organization. Highly recommended. Reviewed by Yvette Borcia, founder, Stern & Associates, author of Stern's Sourcefinder The Master Directory to HR and Business Management Information & Resources, the CyberSpace SourceFinder, and the Compensation and Benefits SourceFinder.
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am 19. November 1999
This is a profound book.
Dee Hock created the largest business enterprise on earth - the VISA credit card network. More precisely, he created the organization/system/environment that allowed and encouraged the creativity and passion of thousands of people to create VISA. Hock has coined the term "chaordic," meaning chaos and order at the same time; the harmonious interplay of both is necessary for all vital, adaptable systems. He makes the critical distinction between control and order. Control is imposed, an attempt to eliminate chaos, and stifles creativity and the human spirit. Order arises naturally out of a shared purpose that engages people at the core of their being and brings forth the best they have to offer. Hock states it exquisitely, "Simple, clear purpose and principles give rise to complex, intelligent behavior. Complex rules and regulations give rise to simple, stupid behavior."
Hock offers a new way of organizing human activity, one that can alter our headlong rush toward social and environmental disaster. It is not merely theoretical but imminently practical - applicable to all sizes and types of organizations from individual to global for-profit and non-profit endeavors of every kind. This new chaordic understanding nurtures the human spirit, the biosphere, and a sustainable future. And it comes just in the nick of time. Maybe we CAN create a livable future for all of the grandchildren.
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TOP 500 REZENSENTam 14. November 1999
If you are interested in the best way for people to work together in organizations, you must read Dee Hock's account of the founding and development of Visa. His thinking has played a key role for those who are trying to apply chaos and complexity theory to organizations, and to seminal thinkers like Peter Senge and Arie de Geus. Now, you can read the simple, humble thoughts that can turn ordinary people into extraodinary combinations of effectiveness. I loved the aphorisms interspaced through the book and the down-to-earth way that Dee Hock shared his experiences and thoughts. Think of this as the opposite of Chainsaw Al, and with greater results. Anyone who wants to move beyond the command and control culture that tends to dominate in most organizations should read Dee Hock's account of Chaordic Organizations in the new Chaordic Age. If you liked The Fifth Discipline, The Dance of Change, or The Living Company, this is must reading for you.
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am 20. Oktober 1999
Sorry, but is not a another book on how to make more money in business. This book is a must read for all. It changed my life. Dee Hock is a true visionary and leader for the new millennium. Certainly everyone who feels that there must be a better way to approach the myriad of problems our world is experiencing will delight at the liberating possibilities that Hock presents here. Please read it and know that there is a path to bring our collective societal behavior into harmony with our values by employing the very organizing principles that are found throughout nature. I deeply thank Dee Hock for having the courage and perseverance it took to bring this message to the world.
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am 1. November 1999
In this wonderful volume, Dee Hock chronicles his lifelong struggle to understand the very nature of organization, information and the role of wisdom. Dee believes deeply that we must learn how to allow organizations to exist on the knife-edge between order and chaos -- chaordic organizations. Dee's passion goes far beyond a desire to see continuous improvement. He tells why he believes this new worldview is necessary to avoid global institutional failure.
I believe in another 100 years Dee Hock's name will still be on the lips of innovators as one who pointed the way when we found ourselves increasingly lost. I love this book...and believe it is very, very important.
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am 9. Juni 2000
Simply put, Dee Hock is a man of conviction and courage. In establishing an organization structure that is far from most business hierarchies, he has given us a method to emulate for today's rapidly changing business model.
As an information technology team coach, I found Dee's examples of having a well defined purpose as the center in promoting creativity and productivity right on target. His MiniMaxims are a throwback to the humor and insight of Will Rogers.
I highly recommend this book for anyone who is interested in an alternative to common business structure.
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am 8. Juni 2000
Simply put, Dee Hock is a man of conviction and courage. In establishing an organization structure that is far from most business hierarchies, he has given us a method to emulate for today's rapidly changing business model.
As an information technology team coach, I found Dee's examples of having a well defined purpose as the center in promoting creativity and productivity right on target. His MiniMaxims are a throwback to the humor and insight of Will Rogers.
I highly recommend this book for anyone who is interested in an alternative to common business structure.
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am 7. Dezember 1999
'We are living on the knife's edge of one of those ... momentous turning points in human history. Liveable lives ... hang in the balance.' So begins a compelling, passionate, deeply practical and radical exploration of a way forward for our society and for business. Compulsive reading.
I have been waiting for the book to come out since hearing Dee Hock speak at a conference in 1996. It is well up to my highest expectations. This is a book to experience rather than to summarise or analyse. I can not recommend strongly enough that you permit yourself the experience.
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am 23. Oktober 1999
Dee Hock retired as CEO of VISA in his mid-50's to "open his life to new possibilities". After a decade of contemplation he returned to public life to "attempt to catalyze the institutional change that a liveable future demands". This book details the fascinating life story of an honest man with a brilliant vision of the world our grandchildren deserve to live in. Buy it for yourself, your children, your grandchildren and their children. And don't just read it, LIVE IT!
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am 13. Januar 2000
This is better than Tom Clancy. Could not put it down.
Dee's insight into the nature of change, and human motivators for change is right on the mark. Although I only read half of it last night (I started late), I know I will read the other half tonight.
This book will be on top of my book pile, right next to the Innovator's Dilemma (Christensen) and Information Warfare: Principles and Operations (Waltz).
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