Kundenrezensionen


77 Rezensionen
5 Sterne:
 (33)
4 Sterne:
 (27)
3 Sterne:
 (8)
2 Sterne:
 (6)
1 Sterne:
 (3)
 
 
 
 
 
Durchschnittliche Kundenbewertung
Sagen Sie Ihre Meinung zu diesem Artikel
Eigene Rezension erstellen
 
 

Die hilfreichste positive Rezension
Die hilfreichste kritische Rezension


4 von 4 Kunden fanden die folgende Rezension hilfreich
4.0 von 5 Sternen Cooper hat die Situation erkannt & seine Rechnung geht auf..
Die meisten Revolutionen verliefen blutig. Auch heute, wo wir am Beginn einer Information Revolution, eines digitalen Zeitalters stehen scheint es Opfer zu geben. - Menschen, die mit den neuen supertollen Produkten einfach nicht zurecht kommen können. An und für sich ist es ja nicht verwunderlich, dass ein paar Softwareprodukte nicht besonders einfach bedienbar...
Am 16. September 2004 veröffentlicht

versus
3 von 3 Kunden fanden die folgende Rezension hilfreich
3.0 von 5 Sternen Where is the reality check?
Good read, just be cautious of the one sided slant to this book!
According to this book, the inmates are everywhere and as is the main premise of this book, they are in charge of not only shaping the asylum known as software design, but also our world. Cooper uses various anecdotal examples throughout the book to illustrate his ideas and views on technological...
Veröffentlicht am 24. Februar 2000 von Victoria R. Thompson


‹ Zurück | 1 28 | Weiter ›
Hilfreichste Bewertungen zuerst | Neueste Bewertungen zuerst

4 von 4 Kunden fanden die folgende Rezension hilfreich
4.0 von 5 Sternen Cooper hat die Situation erkannt & seine Rechnung geht auf.., 16. September 2004
Von Ein Kunde
Rezension bezieht sich auf: The Inmates are Running the Asylum: Why High-tech Products Drive Us Crazy and How to Restore the Sanity (Gebundene Ausgabe)
Die meisten Revolutionen verliefen blutig. Auch heute, wo wir am Beginn einer Information Revolution, eines digitalen Zeitalters stehen scheint es Opfer zu geben. - Menschen, die mit den neuen supertollen Produkten einfach nicht zurecht kommen können. An und für sich ist es ja nicht verwunderlich, dass ein paar Softwareprodukte nicht besonders einfach bedienbar sind, seltsam ist nur, dass es heutzutage die große Masse der Programme ist, die einem das leben schwer macht.
"Bill Gates once observed, with uncharacteristic cynicism, that the way you made software user- friendly was by making a rubber stamp and stamping each box with the legend "USER FRIENDLY." Unintentionally, his method has become the computer industry's real method."
Alan Cooper hat erkannt, wie man die Situation verbessern könnte. Nicht, indem man ein weiteres Buch für die paar Interface Designer schreibt, die sich der Tragödie ohnehin bewusst sind, sondern eines, das sich an diejenigen richtet, die das Sagen haben. "The Inmates are Running the Asylum" ist das erste Buch über User Interface- Design, oder wie es Cooper nennt "Interaction Design", für alle, die noch nie damit zu tun hatten.
Die Rechnung geht auf: "The Inmates are Running the Asylum" ist ein hervorragender Einblick in die Welt des Software Designs allgemein und die des User Interface Designs im Besonderen. Es erklärt ausführlich, was an den bisher üblichen Abläufen der Softwareentwicklung falsch ist und wie einfach man diese verbessern könnte. Darüber hinaus führt es gut in die Cooper'sche Methode des "Goal Directed Designs"* ein und zeigt, wie falsch es eigentlich ist, Programme für "Den User" zu entwerfen. Cooper bringt immer wieder exzellente Beispiele unter anderem gibt er einen kleinen Einblick wie chaotisch die Produktentwicklung bei Microsoft abläuft. (Er ist quasi der "Erfinder" von Visual Basic)
Die wichtigsten Feststellungen des Buches:
# Design must be done before programming.
# Let interaction designers do the designing, let programmers do the programming.
# The only thing more expensive than writing software is writing bad software.
# Design for just one person.
# Design for the user's goals, not for specific tasks.
Ich bin sehr froh, dass ich das Buch gelesen habe und möchte jedem, der in irgendeiner Form vor hat, etwas im Bereich der Softwareentwicklung zu erreichen, dasselbe raten: Lest dieses Buch! Es gibt aber eine Sache, die mir negativ daran aufgefallen ist. Abgesehen davon, dass sich Cooper schon ein paar mal wiederholt, was aber nichts ausmacht, ist die Art, wie er über Programmierer schreibt, schon etwas verwunderlich. In einigen Kapiteln hat es fast den Anschein, Programmierer wären keine Menschen. Da helfen beschwichtigende Sätze, die zeigen, wie er es (hoffentlich) eigentlich meint auch nicht wirklich. Manchmal artet das dann sogar in so lächerlichen "Wir gegen die Programmierer" - Phrasen aus. Schade, denn der eigentliche Weg, zu guter Software zu gelangen besteht letztlich immer in einer guten und kooperativen Zusammenarbeit zwischen der Entwicklungsabteilung und der Design - Abteilung.
Wie gesagt, abgesehen davon ist dieses gut geschriebene, allgemein verständliche und amüsante Buch einfach rundum empfehlenswert.
Helfen Sie anderen Kunden bei der Suche nach den hilfreichsten Rezensionen 
War diese Rezension für Sie hilfreich? Ja Nein


3 von 3 Kunden fanden die folgende Rezension hilfreich
5.0 von 5 Sternen Pflichtlektüre für Software-Entwickler, 9. Januar 2002
Von Ein Kunde
Rezension bezieht sich auf: The Inmates are Running the Asylum: Why High-tech Products Drive Us Crazy and How to Restore the Sanity (Gebundene Ausgabe)
Alan Cooper vermittelt dem Leser hier wieder den Blick für das Wesentliche. Obwohl der "Vater von Visual Basic" eigentlich die Engstirnigkeit heutiger Software-Entwickler und Produktmanager ankreidet, gelingt es ihm an vielen Beispielen aus dem täglichen Umfeld (Radiowecker, Videorekorder etc.) zu zeigen, was mit heutigen High-Tech Produkten nicht stimmt. Er zeigt einen praktikablen Weg, Software bedienbar zu machen.
Dieses Buch ist ein Muß für alle, die mit der Software-Entwicklung zu tun haben.
Helfen Sie anderen Kunden bei der Suche nach den hilfreichsten Rezensionen 
War diese Rezension für Sie hilfreich? Ja Nein


3 von 3 Kunden fanden die folgende Rezension hilfreich
3.0 von 5 Sternen Where is the reality check?, 24. Februar 2000
Rezension bezieht sich auf: The Inmates are Running the Asylum: Why High-tech Products Drive Us Crazy and How to Restore the Sanity (Gebundene Ausgabe)
Good read, just be cautious of the one sided slant to this book!
According to this book, the inmates are everywhere and as is the main premise of this book, they are in charge of not only shaping the asylum known as software design, but also our world. Cooper uses various anecdotal examples throughout the book to illustrate his ideas and views on technological design. Focusing entirely on how it has run amuck. Many of the examples are painfully obvious and basic.
While points are well made and key to adding to ones thought process about designing software and better ways to bring product to market. Cooper misses the boat with regards to some of the realities of business. I found Cooper's ideas a little too idealistic with little suggestion in terms of comprimise or strategic change.
Methodology also seems to be off as book is all general impression based on observation and personal experience.
Finally, If you are looking for a reminder about good common sense and a prompt on how to make your customer king, you'll find this a helpful read.
Helfen Sie anderen Kunden bei der Suche nach den hilfreichsten Rezensionen 
War diese Rezension für Sie hilfreich? Ja Nein


1 von 1 Kunden fanden die folgende Rezension hilfreich
1.0 von 5 Sternen Misguided, 1. Mai 1999
Von Ein Kunde
Rezension bezieht sich auf: The Inmates are Running the Asylum: Why High-tech Products Drive Us Crazy and How to Restore the Sanity (Gebundene Ausgabe)
Although the goal, usable software applications, is noble, Alan Cooper is misguided in placing the blame on the engineers.
Feature creep is often caused by business and marketing professionals, as they think piling on more features will make it the product more desirable.
Project plans and specifications are usually poorly planned, which leads directly to engineering problems. Perhaps the business/product management side of the story needs the work.
Helfen Sie anderen Kunden bei der Suche nach den hilfreichsten Rezensionen 
War diese Rezension für Sie hilfreich? Ja Nein


5.0 von 5 Sternen Just true., 17. Mai 2010
Alan Cooper wonderfully describes many of the things I've been trying to articulate for years, now I have a written gospel I can pray to my executives. As a programmer you have to get that Software Design is not Interaction Design and it should never be done by one and the same person. This book doesn't want to take power away from the programmer, but make the world a little bit better by reducing the frustration software causes. As stated:
"Badly designed business software makes people dislike their jobs. Their productivity suffers, errors creep into their work, they try to cheat the software, and they don't stay in the job very long. Losing employees is very expensive, not just in money but in disruption to the business, and the time lost can never be made up." True.
If you ever heard something like "Don't throw out the prototype. Let's use it as the foundation for the real product." and felt bad about it, you will love the ideas in this book and finally have something you can point on with an outstretched arm and uplifted eyebrows. :O
Helfen Sie anderen Kunden bei der Suche nach den hilfreichsten Rezensionen 
War diese Rezension für Sie hilfreich? Ja Nein


3.0 von 5 Sternen verständlich & gut geschrieben, 13. Oktober 2009
Das Buch ist gut verständlich und gibt einen sehr guten Einblick in die Abgründer der Technik, bzw. die Schwierigkeiten der Interaktion mit dieser. Wer sich mit "User centered design" beschäftigt kommt an diesem Buch nicht vorbei. Kritik: Viele Geschichten des Autors ziehen das Ganze ein wenig in die Länge!
Helfen Sie anderen Kunden bei der Suche nach den hilfreichsten Rezensionen 
War diese Rezension für Sie hilfreich? Ja Nein


4.0 von 5 Sternen This review is Short and Sweet . . ., 26. Juli 2000
Von 
R. Rousseau "ReenieSR" (DALLAS, TEXAS United States) - Alle meine Rezensionen ansehen
(REAL NAME)   
Rezension bezieht sich auf: The Inmates are Running the Asylum: Why High-tech Products Drive Us Crazy and How to Restore the Sanity (Gebundene Ausgabe)
In my company, we treat the users of our software as Customers. I see this book as a technical warning, but also as a warning about the level of service we provide.
While it may appear on the surface to be a technical book, it is really common-sense about why high-tech design is spiralling out-of-control. It is a guide (or call to action) to simplify the way we design our products. It is a call to provide better Customer service by keeping the human element in our design and instructions instead of "computerizing" our interface with our Customers. We can advance into the computer age, but we don't have to make it so doggoned complicated!
This is a great book for any designer/developer who gets too caught up in "gadgets", software "features", and high-tech "computerese". Although we move in high-tech circles, we musn't forget our most important asset, our Customers.
Helfen Sie anderen Kunden bei der Suche nach den hilfreichsten Rezensionen 
War diese Rezension für Sie hilfreich? Ja Nein


3.0 von 5 Sternen Useful ideas but infuriatingly arrogant, 15. Juli 2000
Von 
Ellen Isaacs (San Francisco Bay Area, CA USA) - Alle meine Rezensionen ansehen
(REAL NAME)   
Rezension bezieht sich auf: The Inmates are Running the Asylum: Why High-tech Products Drive Us Crazy and How to Restore the Sanity (Gebundene Ausgabe)
The Inmates are Running the Asylum makes the business case for interaction designers playing a central role in the development of technology products. It starts by providing examples of technology that is difficult, frustrating, humiliating, and even dangerous to use. Cooper argues that, although people have gotten used to being humiliated by technology, it doesn't have to be this way. His claim is that most technology, especially software, is designed by engineers who think differently than non-technical people: they enjoy being challenged by difficult problems and they are trained to think in terms of "edge cases" rather than on the common case. Thus when engineers design software, they tend to create products with far too many neat features that clutter the interface and make it difficult to do the simpler tasks. In the second part of the book, Cooper describes an approach that he and his design firm uses to simplify products and keep them focused on the users' needs, eliminating or hiding more complex features that few people use. He gives some specific and compelling examples of how they took a different approach to an interesting design problem and keep the product simple while still being powerful. He makes the case that you can grab a market with powerful, feature-rich, complex software that is frustrating to use, but you don't build customer loyalty that way; as soon as a well-designed version of that product comes along, your customers will defect. If you delight the user with your products, on the other hand, you will engender deep loyalty that will help see you through some poor business decisions. His primary example of this is the fanatical loyalty that Apple garners from its users, compared with the rage that Windows users feel toward Microsoft. Apple has weathered some horrendous business decisions and still survives, whereas Microsoft users are more than happy to defect when a better product comes along, and in fact revel in the defection.
I also don't think he makes it clear enough that he's not proposing doing *fewer* features to make products simpler and easier to use, he's talking about doing *different* features. For example, he argues that software should not be so lazy; it should stop making the user do work that the computer is better suited to doing (e.g. remembering where they put files), and it should stop making users go through the same steps over and over again, as if it were the first time they had ever met this user. He argues that "Do you really mean it?" popups are evil (and I couldn't agree more - as most of my coworkers know), and instead it should be easy to undo anything, so it's not so catastrophic to do something you didn't meant to do. I agree with all that, but of course building a reasonable "undo" mechanism is a very complex feature. To cure the "How could you possibly want to quit my ever-so-important application?" popup syndrome, it would be much better to make the software very fast to start up, and to have it come back in exactly the state you left it in, so that quitting when you didn't mean to is not a problem. All of this is well worth doing, but it is lots of engineering work; it's another feature. I'm all for shifting engineer resources to these features instead of the "but somebody *might* want to do this obscure thing" features, but it should be clear that this is not doing fewer features, it's doing different ones, ones that help smooth the user's interaction with the software. Cooper seems to imply that engineers are so lazy that they don't want to do these features, but most engineers work very hard and care about their product. The key is to make it clear why doing this feature right will make such a big difference to the product. My experience has been that the more you understand the work involved in doing a feature, the better you can work with engineers. Not only can you better trade off engineering effort for user benefit, but engineers respect you for understanding what you're asking.
Having said all that, I can't deny that I finished this book with some very specific ideas about improving my own designs, and a renewed sense of the importance of what I do. I just wish Cooper could have articulated the case without putting interaction designers "on a throne."
Helfen Sie anderen Kunden bei der Suche nach den hilfreichsten Rezensionen 
War diese Rezension für Sie hilfreich? Ja Nein


4.0 von 5 Sternen Great Ideas, Not Always Well Presented, 3. Juli 2000
Von 
Brian Curtis (Johns Creek, GA USA) - Alle meine Rezensionen ansehen
(REAL NAME)   
Rezension bezieht sich auf: The Inmates are Running the Asylum: Why High-tech Products Drive Us Crazy and How to Restore the Sanity (Gebundene Ausgabe)
The culture of software development is changing, but grudgingly. The short-sighted notion "It's better to be first with something bad than second with something perfect" has been discredited after too long a reign as the New Paradigm of the Information Age ("It's brilliant because it's counter-intuitive!"), and instead has been exposed for what it is: bad business and a lousy way to treat customers. Alan Cooper's book helps make sense of things as software developers, after decades of coding for each other, are forced to begin acknowledging the cold and strange outside world of Real Life Users.
Cooper's writing is generally clear and easy to follow. He documents his points well and uses numerous true-to-life examples to illustrate the concepts. The ATM analysis, for example, is both effective and memorabl: Why DOES the ATM list account types you don't have, permitting an invalid selection? Why can't you return to a previous screen to correct mistakes, instead of starting over from scratch? Why doesn't the system give you an error message that helps you understand the problem, rather than "Unable to complete transaction"? No one even bothers to ask these questions, Cooper points out, because we've accepted the default structure of ATM screens--which were created for the convenience of coders and system engineers, rather than users.
Cooper also performs a valuable service in demolishing that old standby programmers' excuse: "We don't call any of the shots-it's all management's fault!" Bull. Half the managers in the computer industry are former coders themselves (and laboring under an outmoded and faulty mental model of how software development must occur, by the way). The other half are so non-technical that they're at the mercy of the coders, who are free to decide which features are most important, which will take too long, and ultimately, which will or won't make the cut for the next release. Coders ARE driving this bus, if occasionally from the back seat, and they need to take responsibility for what they produce-and be humble enough to admit that an indispensable part of the development process (interface/interaction design) is beyond their abilities.
That said, Cooper's writing style itself is less than perfect. He presents many compelling case histories, but at times he seems to lean too heavily on insider stories, as if showing off his contacts and expertise in the industry. And, of course, Cooper is far too much in love with his "dancing bear" metaphor; long before you've reached the halfway point, you'll be muttering, "One page...just ONE page without a 'dancing bearware' reference, PLEASE! That's all I ask!"
But the messages and lessons in this book are too important to ignore. As Cooper tries to remind us, it is everyday users-not the power users, not even the "computer literate"-who are the core audience. They're the ones you have to design for: a successful interaction design, rather than a burgeoning list of clever features, is what will determine your product's success or failure.
Helfen Sie anderen Kunden bei der Suche nach den hilfreichsten Rezensionen 
War diese Rezension für Sie hilfreich? Ja Nein


4.0 von 5 Sternen Can interaction design really save the software industry?, 30. Juni 2000
Von 
Jim Grey (Indianapolis, IN USA) - Alle meine Rezensionen ansehen
Rezension bezieht sich auf: The Inmates are Running the Asylum: Why High-tech Products Drive Us Crazy and How to Restore the Sanity (Gebundene Ausgabe)
Alan Cooper wants nothing short of cultural change in the software industry. He wants to get programmers out of the business of deciding how humans will interact with computers. He asserts that interaction design specialists should do that. Interaction designers will create self-evident software to which customers will flock.
Hear, hear -- but good luck. As long as software companies continue to be profitable with programmers doing interaction design, it's not likely to stop.
Unfortunately, Cooper limits his book to the business case for interaction design. This omits the action step: how to effect that cultural change within a software company.
Helfen Sie anderen Kunden bei der Suche nach den hilfreichsten Rezensionen 
War diese Rezension für Sie hilfreich? Ja Nein


‹ Zurück | 1 28 | Weiter ›
Hilfreichste Bewertungen zuerst | Neueste Bewertungen zuerst

Dieses Produkt

The Inmates are Running the Asylum: Why High-tech Products Drive Us Crazy and How to Restore the Sanity
Gebraucht & neu ab: EUR 2,49
Auf meinen Wunschzettel Zahlungsmöglichkeiten ansehen
Nur in den Rezensionen zu diesem Produkt suchen