Other Help Areas
Conditions for Corporate Gift Certificates
1. Purchases by Invoice
Please take into account that no VAT is included in your gift certificate
invoice. Fees or costs with regard to the price list may be subject of
If the amount of the order is less than EUR 5,000 please pay for your gift certificates by direct debit or credit card. You can find the necessary order form here.
2. General Terms and conditions
The following conditions apply to the purchase of Amazon.de gift certificates:
Each gift certificate is identified by an individual code that must not be changed or copied by the purchaser. When giving away the purchaser must communicate clearly that the gift certificates are valid for shopping at Amazon.de. In each case, the gift certificate code, the expiration date, the value of the gift certificate and the redemption instructions laid out by Amazon.de (as found under www.amazon.de/einloesen ) have to be transferred to the recipient.
All gift certificates are valid until the end of the 3rd year after the purchase. It is possible to extend the expiry date once for one year as long as this has been requested to Amazon.de in writing three months prior to the expiry date.
The purchaser declares that he will use the gift certificate in a legally permissible form. He exempts Amazon.de from all detriments in this context. The purchaser will take suitable measures to prevent fraudulent redemption of the gift certificates. The purchaser is not allowed to re-sell the gift certificates. Under no circumstances is the purchaser entitled to use the certificates for the purchase of products via Amazon.de for its own business purposes. Risk relating to the gift certificates will pass to the purchaser upon delivery. Delivery shall be deemed to have occurred (a) where Amazon.co.uk sends the electronic gift certificates by email to a recipient email list or to the purchaser, at the time that Amazon.co.uk sends such emails; (b) when Amazon.co.uk makes the electronic gift certificates available for download on the Amazon.co.uk website by the purchaser after receiving a secure token, at the time Amazon.co.uk sends the secure token to the purchaser; or (c) where Amazon.co.uk sends hardcopy gift certificates to the purchaser, at the time that such gift certificates are picked up by the courier for delivery to the purchaser. In particular, Amazon.co.uk is not obliged to issue replacement gift certificates.
If the purchaser wants to reproduce the Amazon.de logo, Amazon.de typography or Amazon.de trademark or use any of those for business purposes, he must obtain permission from Amazon.de in advance. Over and above that, the purchaser is not entitled to use, reproduce, distribute, make accessible or depict company names, trademarks or other characteristics (including all logos used by Amazon.de and Amazon.at), unless Amazon.de has permitted the precise usage in writing. Should such permission be granted, the purchaser will adhere to the guidelines that Amazon.de has laid out for the usage of such characteristics. These guidelines will be put at to the disposal of the purchaser at his request. For further questions please write to email@example.com.
Amazon.de redeems all gift certificates when they are submitted without checking whether the submitter is entitled to do so. Amazon.de reserves the right to decline to redeem a gift certificate if there is suspicion of deception, fraud or other illegal activities in connection with the redeeming of the gift certificate.
Gift certificates can be redeemed on the websites www.amazon.de or www.amazon.at. It is not possible to cash in gift certificates. Nor can they be used to pay for other Amazon.de gift certificates. The value of unredeemed gift certificates will not be refunded. Furthermore the face value of gift certificates can not be changed after the purchase.
Amazon.de will not provide any information to the purchaser from which conclusions can be drawn about the redemption of the gift certificates, i.e. what products have been bought by what customers at what time or to the volume of the redemption.
Valid from August 2010
3. How to redeem a gift certificateTo redeem your Amazon.de gift certificate, simply follow the steps below.
Select the items you wish to order, using your Shopping Basket ("Einkaufswagen"). (Please note, you cannot use the 1-Click shopping method when redeeming a gift certificate.) In the order form, you'll see a box that says "Do you have a gift certificate?" ("Möchten Sie einen Gutschein einlösen?"). Enter your claim code into the box and click the "Weiter" button.
You will be able to see that the value of your gift certificate has been deducted from the total cost in the order summary. When you have successfully placed your order, the following message will be displayed: "Wir haben Ihre Bestellung erhalten. Vielen Dank für Ihren Einkauf bei Amazon.de." If you click the "Mein Konto" link, located on the top right-hand corner of any page, you'll be able to view your order.
If you you're not ready to make a purchase, but would like to redeem a non-promotional gift certificate to your Amazon.de account, click on "Mein Konto" in the top right-hand corner of any page on our Web site. Under "Zahlung & Gutschein" click on the option "Geschenkgutschein-Guthaben prüfen und Geschenkgutscheine einlösen" and sign in with your e-mail address and password. On the next page, enter your claim code under "Geben Sie hier bitte den Gutscheincode Ihres Amazon.de-Gutscheins ein" and press the blue "Weiter" button.
We will automatically use the balance in your gift certificate account against your next purchase if you choose "Ja" on the order form under the option "Sie haben ein Geschenkgutschein-Guthaben über EUR xx.xx. Würden Sie es gerne einlösen?". You don't need to enter your claim code again on the order form, as it has already been redeemed.
Please note that if you received a promotional certificate sent by Amazon.de, you may only redeem it when you place an order. However, if you received a gift certificate from a friend or relative, you may redeem it either on the order form or via "Mein Konto".
Other Help Sites