Kurzbeschreibung
Organizations have to work continuously on the improvement of the quality of their products to secure future profit. They also have to innovate and to develop new products, but these are challenging and difficult processes. Challenging because it enables organizations to exploit new possibilities, and difficult because it requires choices to be made, which exclude other possibilities. Each choice in the design process also means financial consequences or a specific cost price and so impacts upon future profitability. Value creation is the red line in this book. How to organize the right design process is the main topic. This will mean an integration of all stakeholders around the design and engineering processes of products. This process can deliver the right prospects for client satisfaction and value creation. Organizing a design team around all the stakeholders is necessary and the quality of this team will be a main factor for success. Another important factor is to investigate and weight the client demands. And finally, the effective utilization of IT as a knowledge tool around the design and engineering processes is also a key factor for success. What lessons will you learn after reading and, in particular, applying this book: what is involved in setting up a design and engineering process that is client oriented and value driven for your organization; how to organize an improvement of existing products and services with all the stakeholders; how to implement the role of information technology over the whole life cycle of a product, including the reuse of proven knowledge; and, exiting applications from the fields of designing products, building services and asset management.