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Working with Emotional Intelligence (Englisch) Gebundene Ausgabe – 7. Dezember 1998

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Produktinformation

  • Gebundene Ausgabe: 480 Seiten
  • Verlag: Bantam (7. Dezember 1998)
  • Sprache: Englisch
  • ISBN-10: 0553840231
  • ISBN-13: 978-0553840230
  • Größe und/oder Gewicht: 2,5 x 10,8 x 17,8 cm
  • Durchschnittliche Kundenbewertung: 3.6 von 5 Sternen  Alle Rezensionen anzeigen (28 Kundenrezensionen)
  • Amazon Bestseller-Rang: Nr. 98.967 in Fremdsprachige Bücher (Siehe Top 100 in Fremdsprachige Bücher)
  • Komplettes Inhaltsverzeichnis ansehen

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Produktbeschreibungen

Amazon.de

Working With Emotional Intelligence takes the concepts from Daniel Goleman's bestseller, Emotional Intelligence, into the workplace. Business leaders and outstanding performers are not defined by their IQs or even their job skills, but by their "emotional intelligence": a set of competencies that distinguishes how people manage feelings, interact, and communicate. Analyses done by dozens of experts in 500 corporations, government agencies, and nonprofit organizations worldwide conclude that emotional intelligence is the barometer of excellence on virtually any job. This book explains what emotional intelligence is and why it counts more than IQ or expertise for excelling on the job. It details 12 personal competencies based on self-mastery (such as accurate self-assessment, self-control, initiative, and optimism) and 13 key relationship skills (such as service orientation, developing others, conflict management, and building bonds). Goleman includes many examples and anecdotes--from Fortune 500 companies to a nonprofit preschool--that show how these competencies lead to or thwart success.

Unlike IQ, emotional intelligence can keep growing--it continues to develop with life experiences. Understanding and raising your emotional intelligence is essential to your success and leadership potential. This book is an excellent resource for learning how to accomplish this. --Joan Price -- Dieser Text bezieht sich auf eine vergriffene oder nicht verfügbare Ausgabe dieses Titels.

Pressestimmen

"A thoughtfully written, persuasive account explaining emotional intelligence and why it can be crucial to your career."—USA Today

"Good news to the employee looking for advancement [and] a wake-up call to organizations and corporations."—The Christian Science Monitor

"Anyone interested in leadership...should get a copy of this book. In fact, I recommend it to all readers anywhere who want to see their organizations in the phone book in the year 2001."—Warren Bennis, The New York Times Book Review


"A thoughtfully written, persuasive account explaining emotional intelligence and why it can be crucial to your career." —USA Today


From the Trade Paperback edition.

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2 von 2 Kunden fanden die folgende Rezension hilfreich Von Robert Morris am 19. April 2000
Format: Gebundene Ausgabe
No commentary of mine on Daniel Goleman's contributions to ourunderstanding of human nature can possibly do full justice to them. Hegained well-deserved praise for his previously published EmotionalIntelligence in which his focus was primarily on education. Only briefly in one chapter of that pioneering work did he suggest that his insights could perhaps have broader implications for any workplace; indeed, for organizational life throughout our entire society. How fortunate that he then began a two-year study to explore those broader implications. The results of his efforts are shared in Working with Emotional Intelligence. It is a stunning achievement.
In the first chapter, Goleman observes: "The rules for work are changing. We're being judged by a new yardstick: not just by how smart we are, or by our training expertise, but also by how well we handle ourselves and each other. This yardstick is increasingly applied in choosing who will be hired and who will not, who will be let go and who will be retained, who passed over and who promoted." As explained by Goleman, emotional intelligence is not simply "being nice" nor does it mean giving free rein to feelings -- "letting it all hang out." Rather, "it means managing feelings so that they are expressed appropriately and effectively, enabling people to work together smoothly toward their common goals." For many persons, perhaps, the descriptives "emotional" and "intelligent" are mutually exclusive. As does Howard Gardner in Intelligence Reframed, Goleman explains that each of us is blessed with a multiple of intelligences. They must be developed and nourished differently. All are needed.
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1 von 1 Kunden fanden die folgende Rezension hilfreich Von Prof David T Wright am 13. Mai 2000
Format: Taschenbuch
This book presents much interesting (but not startlingly original) material supporting the importance of soft skills in modern business.
Evidence from hundreds of anecdotes and studies in business span sections and chapters addressing:
* Beyond expertise- new measures, competencies of stars (e.g. self-awareness, self-regulation, and motivation), and the hard case for soft skills.
* Self mastery- the inner rudder, self-control, and what moves us.
* People skills- social radar, the arts of influence, and collaboration, teams and the group IQ.
* A new model of learning- the billion dollar mistake, and best practices.
* The emotionally intelligent organisation- taking the organisational pulse, the heart of performance, and some final thoughts.
Strengths include the attractive engaging writing style, the attempt at use of global examples (not just US), the occasional foray into neuroscience's/ psychology; the many business examples across sectors and organisation size/life-cycle; the fully supported assertions and reference materials; and the great summary tables on pages 26-27 (the framework) and 251-253 (training guidelines).
Weaknesses include: a lack of use of appropriate illustrations and figures; occasional anecdotes could have usefully been shorter (or as a sidebar); and perhaps the need for a fuller theoretical/scientific framework to structure the book. I felt the section addressing cybernetic organisations should have come much sooner, with more depth (Stafford Beer has much to offer here)- which could itself strengthen the EQ framework, which arguably lacks both direction and performance benchmarking.
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1 von 1 Kunden fanden die folgende Rezension hilfreich Von Ein Kunde am 28. Dezember 1998
Format: Gebundene Ausgabe
Working With Emotional Intelligence ought to be taught in High Schools and Universities. It is definately text book material, but easy to read and understand even for our typical reading grade level deprived teenagers. I have read everything Goleman has written in the last few years and am convinced of his insightful genius. When asked how could someone bottle the attributes of success, creativness, stress control, etc., into a dummy proof product, He replied, 'a neurosync mesmeric inference and mnemonic evocation processor would be nice. And then someone must have been listening, they invented a whole new type of behavior modification you could use on your computer. This is a perfect example of his myriad of annecdotes on intelligence, inventiveness, and creative genius. If you can conceive it, you can do it. I can't possibly say enough good about this book or the author.
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I couldn't help thinking as I read this book that this is a guide for what parents should teach their children and how parents should act to be good role models for their children. I agree that emotional intelligence can be learned and that the most successful leaders "have it". In fact, perhaps the high turnover that we see in senior executives today is that we are no longer willing to tolerate those without emotional intelligence. Many of the 25 emotional competencies are values that we see during interviews where we match the candidate' value to those of the company's. In effect, we are valuing their ability to work together at an emotional level. The good news is that based on this book and the many case studies, you do not have to be strong in all of the areas. WORKING WITH EMOTIONAL INTELLIGENCE also stresses the success of the optimistic, and goes beyond other books in explaining why this occurs. Finally, one critical strength of the emotionally intelligent is the ability to communicate with many people in many ways. I have just read THE 2,000 PERCENT SOLUTION, by Donald Mitchell, Carol Coles, and Robert Metz. Their chapter on The Communications Stall describes the inability to make progress without good communications and what good communications requires. Their other stalls also complement WORKING WITH EMOTIONAL INTELLIGENCE by describing the problems of not being able to accept new ideas or adapt to change or do what must be done. Combine learning how to increase your emotional intelligence with THE 2,000 PERCENT SOLUTION'S identification of where you are "Stalled" and how to make rapid progress and you are well on the path to being a successful leader in family and business.
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