Part 1 Place: The changing teaching and learning environment; Transforming the library ï¿½ e-books and e-buildings. Part 2 People: Online social networking, the e-learning holy grail? E-Learning models: a Web 2.0 approach to staff development in higher education. Part 3 Technology: A deployment strategy for maximising the impact of institutional use of Web 2.0; Emerging technologies for learning. Part 4 Conclusion: Meeting the challenge.