I really wanted to like this book. The reviews were glowing and, as a former marketing professor, I was more than a little interested.
I Want That is a birds eye view of shopping, with pages devoted to everything from gift giving to mall design to deviant buying behavior. There's a history of shopping and a sociology of shopping. Each chapter -- and some of the headings -- could be the topic of a doctoral dissertation. Brevity in this case has become misleading and, frankly,
not very exciting. All the juicy stuff has been edited out!
For example, Hine devotes just a few pages to compulsive buying, yet there has been considerable research on this topic by marketing researchers as well as clinical psychologists. There are correlations with other forms of addiction, while Hine notes only gambling. There are degrees of compulsion that vary by person and situation.
The chapter on attention emphasizes that shoppers can judge without being judged. Hine suggests that friends who join the shopper may be judgmental, implying that friends decrease shopping; however, research shows that people who shop together buy more.
The author cites research that suggests people continue to follow traditional gender roles. The real story is the change. In fact, some observers believe retailing has been transformed by gender roles more than by any other factor. Why do stores stay open 24/7? Why do more teens do the family shopping these days? What about men who are self-described clothes horses? And while women still buy most Christmas gifts, we need too recognize the increasing numbers of single-person households and families who choose to spend Christmas on a cruise.
Anyone who says, "Wow -- a book on shopping! What a great idea!" will probably enjoy this book. Those who are aware of other books on the topic, offering greater depth and insight, will be dissatisfied. This book lacks the focus, depth and analytical underpinnings of Paco Underhill's Why We Buy and Malcolm Gladwell's The Tipping Point. And I wish the author had looked at some research published in journals, not just a selection of books.