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Trapping Safety into Rules (Englisch) Gebundene Ausgabe – 28. Februar 2013


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Produktbeschreibungen

Pressestimmen

'Procedures are by some seen as a panacea for all safety problems, while others realise that they are a double-edged solution that hinders as much as it helps. The book provides a refreshing analysis of the basic practical and theoretical issues, and is a valuable reference for people who recognise the difference between working to rule and working safely.'Erik Hollnagel, University of Southern Denmark, Denmark 'This collection should be required reading for those who design and implement procedural strategies for managing risk across a broad range of complex socio-technical activities. The essays make a major contribution to our understanding of how overly detailed and specific procedural rules may raise new problems and risks as their volume and formalization increase, limiting discretion and impeding learning from mistakes or errors.'Professor Emeritus Gene Rochlin, University of California, Berkeley, USA 'If you are involved in the development and implementation of procedures, this is a book to read. It is not a guideline how to deal with the problem of realising safety and proceduralization. It provides an overview of the history of the development of procedures, the interaction of culture with procedures, and some of the effects procedures can have on the execution of tasks and the realisation of safety. As such it is a major contribution in understanding the delicate relationship between rules and procedures, the development of expertise, and the contribution of this to safety.' Newsletter of the Europe Chapter of the Human Factors and Ergonomics Society, no. 2 / 2013; 'Overall then, Trapping Safety into Rules makes an important contribution to the field of safety science and area of procedures and safety management. I would recommend it to those researchers and practitioners working in the areas of safety management, procedure development and assessment, accident causation analysis, and also to those working in the broader areas of safety culture, resilience engineering, and safety science generally.' Journal of Battlefield Technology, Vol 16, No 3, November 2013;

Über den Autor und weitere Mitwirkende

Corinne Bieder, Airbus, France; Mathilde Bourrier, University of Geneva, Switzerland

In diesem Buch (Mehr dazu)
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Buchdeckel | Copyright | Inhaltsverzeichnis | Auszug | Stichwortverzeichnis | Rückseite
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Amazon.com: 1 Rezension
An important argument against too much procedure 30. August 2013
Von R. Bohn - Veröffentlicht auf Amazon.com
Format: Gebundene Ausgabe Verifizierter Kauf
Really a fascinating book. I have not completed it, but every page I open at random has at least one nugget. The main application is safety in complex systems, with various chapters, each written by a different author, discussing different industries and safety issues.

The basic argument seems to be that procedures can either help or impede safety, depending on characteristics of the situation, and on how far they are taken. One example of excess is trying to force safety cultures into a rigid procedure, which would be laughable if it weren't being pushed by regulations and voluntary standards in some industries. Another frequent problem is that "following the procedure" drives out reacting to real situations, which are highly variable.

This is certainly an important set of issues, and is much broader than safety systems. Another example of excessive procedure is ISO 9000, a "quality standard," where "passing the inspection" is a matter of checking off the right boxes, and often substitutes for genuine work on improving quality.

One quibble: "Procedural-ization" is a terrible word. Why not just "Procedur-ization, which is already a jaw twister?" Both are equally clear, and perhaps the longer one is more confusing. Procedure is a noun, Procedural is an adjective; is there some obscure grammatical rule at work here? Finally, this publisher charges a hefty price. I hope the individual chapters will gradually appear in more accessible places.
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