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Chris Mursau
Of course there is no tool that does not require effort and this is no exception. You will need to spend the time to develop the description and needs of the position. Moreover, you will have to personally dedicate the time to get to know the candidate. It won't take you months or weeks, but it will require you to spend many hours; interviewing, reviewing, analyzing.
Is it really worth your time to go into such depth when hiring? Not just hours, but days? The real question is whether you can afford not to.
*Note: I am about to start preaching* I am a big believer that the biggest keys to success in business centers around the strategy, the systems, and the staffing. A good system (processes) can lead average people to better than average results, but getting the system to accomplish that much--where it is easier to do a task right than it is to do it wrong--is very difficult. A truly good staff though can accomplish goals despite a poor or average system though. A good senior staff can make a strategy better and make the system into what it should be in the first place. Without the right staff, those individuals who can lead and learn and grow and mold, the company will not reach its potential. And I mean bottom-line potential, sales potential, growth of staff and customers and suppliers and etc, etc, etc. A good senior staff can bring the rest of the company up to its level. Anything less than a good senior staff is a travesty, a travesty the CEO, board, or shareholders should get rid of. I mean can them today. *Sermon over*
This first half of the book may be the strongest part of the book for just this reason. Dr. Smart and I agree that people make a difference and he is convincing when stating you /must/ spend the time to choose the right candidate or you risk failure. Not just poor performance, but failure in your department or company.
Using his experience with Fortune 500 companies, and especially with GE and Jack Welch, the author presents a picture of how using good methods to select and hire outstanding personnel in your budget range (whether internal or external) will lead to greater success. Do you really want to take the easy way out during the interview if it will lead to failure tomorrow?
As almost a bonus (or filler chapter), Dr. Smart also suggests how to use the interviewing techniques to coach employees into becoming 'A' players. While Management by Objective is no longer a fashionable phrase, it is a valuable tool in the managment arsenal. This book gives you the framework to use MBO as you coach your employees.
In the first week after I read the book I recommended it to three small business owners who need to hire good people. I recommend you read 'Topgrading' the next time you are looking for a manager...
...or VP or president or CEO.
*feedback welcome at: jeffrey@davidson.net
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