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Things That Make Us Smart: Defending Human Attributes in the Age of the Machine [Englisch] [Gebundene Ausgabe]

Donald A. Norman
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Taschenbuch EUR 14,90  


Mai 1993
Bestselling scientist Norman explores the nature of memory and knowledge and the representation and display of ideas in all forms, drawing attention to the distinctively human qualities that can be manipulated by machines and which are often threatened by designers who disdain those qualities as "distractable" or "inefficient".

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  • Gebundene Ausgabe: 290 Seiten
  • Verlag: Perseus Books (Mai 1993)
  • Sprache: Englisch
  • ISBN-10: 0201581299
  • ISBN-13: 978-0201581294
  • Größe und/oder Gewicht: 23,6 x 15,7 x 2,8 cm
  • Durchschnittliche Kundenbewertung: 4.4 von 5 Sternen  Alle Rezensionen anzeigen (8 Kundenrezensionen)
  • Amazon Bestseller-Rang: Nr. 521.721 in Fremdsprachige Bücher (Siehe Top 100 in Fremdsprachige Bücher)
  • Komplettes Inhaltsverzeichnis ansehen

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An examination of the complex interaction between the human mind and the "tools for thought" it creates calls for the development of machines that fit that mind rather than ones to which humans must tailor their minds.


People propose, science studies, technology conforms
This is my favorite book. So, if you liked "The Psychology of Everyday Things (or the paperback version entitled "The Design of Everyday Things"), or "Turn Signals Are the Facial Expressions of Automobiles," then you should also like this one.

The theme of the book is that tehcnology can indeed enhance human intelligence, but only if it is properly built to fit human abilities and needs. Alas, all too often it isn't. All too often it is people who must conform to the technology. The proper way is, of course, for technology to conform to people.

I review everything from science museums (except for the San Francisco Exploratorium, I have a pretty low opinion of them) to voice-mail answering systems (ugh). With a sense of humour (well, you have to be the judge), and with the aim of providing constructive criticism.

I try to be a fan of technology: too bad the technologists get in the way. -- Dieser Text bezieht sich auf eine andere Ausgabe: Taschenbuch .

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4.4 von 5 Sternen
4.4 von 5 Sternen
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3 von 3 Kunden fanden die folgende Rezension hilfreich
5.0 von 5 Sternen Easy to understand eye opener 11. Juni 2000
Von Rasmus
This book is easy to read - and should open most peoples eyes a bit more...
It describes how we (mankind) uses external representations to assist our brains - from writing, to diagrams, to maps, to the way we build our offices.
If you want a deeper psychological understanding with which you can do your own reasoning on different types of external representation - get this book. If you want clear-cut guidelines - get another book.
If you like this book - try Normans: The Design of Everydaythings as well. You might like Donald Schöns The Reflective Practitioner also.
Last word: Norman seems to prefer easy reading to structure - which means the book is best read end-to-end.
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2 von 2 Kunden fanden die folgende Rezension hilfreich
3.0 von 5 Sternen Good, but Simplistic 21. Dezember 1998
I have to preface this review by saying that I'm probably a tough audience for this sort of book -- I have a PhD in cognitive psych, and I work as a research scientist with a specialist in interface designs. With that caveat, I have to say that the book was very readable and enjoyable, but I was constantly wondering "Where's the Beef?"
Much of the research he reviewed was rather old, even at the time of publication, and most of the analysis of them elaborated too much, without really being that trenchant. I found myself skipping ahead about halfway through the book when I knew the point of a chapter after a page or two, and didn't find any surprises along the way.
A good "gee-whiz" book for those new to cognitive psych or human factors, but a bit of a let-down for the specialist.
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1 von 1 Kunden fanden die folgende Rezension hilfreich
4.0 von 5 Sternen From File Cabinets to Video Games; Norman connects 28. März 2000
In this book, Donald Norman offers a thoughtful examination of the tools, toys and games that we interact with every day. According to Norman these "things that make us smart can also make us dumb." It is the way that we use and interact with these "things" that will determine their effect on our intelligence. Not only does this text offer a comprehensive history of technology tools, but it also examines the evolution of human thought and cognition.
Like Alan Cooper, Norman examines "what is wrong in the design of the technology that requires people to behave in machine-centered ways for which people are not well suited." Norman, however, does not concentrate on the negatives of software design. He presents a look at how we have evolved into our current state in order to make predictions and recommendations about how to proceed into the future.
Norman's study of experiential and reflective cognition should be required reading for any teacher. The study could help both new and veteran users of educational technologies make appropriate choices for the use of different software for different learning opportunities. The section on "optimal flow" is useful for educators, software or game designers and cognitive scientists. Doesn't everybody strive for a "continual flow of focused concentration?"
In his study of the human mind and distributed cognition, Norman examines some of the differences between humans and other species. One of the key distinctions for me was that humans can create tools to help them "overcome the limitations of brainpower." This is where he makes the connection to how things can make us smart. The philosophical nature of this section of the book was very interesting and useful for me.
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4.0 von 5 Sternen Machine-Centered vs. Human-Centered technology 14. Februar 2000
I have often heard that "computers don't make mistakes, humans do." It is around this premise that Donald Norman centers his book. He agrees with this statement - that humans make the mistakes, but it is because the computers and software are poorly designed. We make mistakes because "the machine-centered tasks imposed upon us through our technology ask us to behave in ways incompatible with our fundamental capabilities." (p. 138) If computers and software were people-centered, that is designed from the humans point of view, there would be less mistakes, or at the very least, the technology would be able to make "fuzzy" judgments for corrections.
Norman takes us through a discovery of what is "right" and what is "wrong" with many of the objects we use everyday. He points out both good design (such as the genius of the filing cabinet) and bad design, while also wishing for a new and better way. The interesting part is to note that many of these wishes he made in 1994 have actually become reality. He wished for "computerized scheduling" that can be updated and shared (p. 216) - many of us have Palm Pilots from which we can down/upload calendar updates to and from our desktop computer or share our calendar to another Palm Pilot via "beaming." He also warns us that technologies take a long time to be accepted... and asks us to consider the present to ten years prior - that there isn't that much difference. (p. 192) In 1994, there wasn't much difference in the world from 10 years before, but in the six years since 1994 the world has undergone tremendous change, mostly due to the increased use of the Internet. I am very interested in reading his latest book to see how he addresses this.
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