An Ihren Kindle oder ein anderes Gerät senden

 
 
 

Kostenlos testen

Jetzt kostenlos reinlesen

An Ihren Kindle oder ein anderes Gerät senden

Jeder kann Kindle Bücher lesen  selbst ohne ein Kindle-Gerät  mit der KOSTENFREIEN Kindle App für Smartphones, Tablets und Computer.
The Thank You Economy (Enhanced Edition)
 
 

Kindle-Edition mit Audio-/Videodateien

Die Audio/Video-Inhalte können nur auf Kindle Fire-, Kindle Fire HD-, Kindle Fire HDX-, iPad-, iPhone- und iPod touch-Geräten wiedergeben werden.

The Thank You Economy (Enhanced Edition) [Kindle-Edition mit Audio/Video]

Gary Vaynerchuk
4.5 von 5 Sternen  Alle Rezensionen anzeigen (4 Kundenrezensionen)

Kindle-Preis: EUR 9,14 Inkl. MwSt. und kostenloser drahtloser Lieferung über Amazon Whispernet

  • Länge: 256 Seiten
  • Sprache: Englisch
  • Aufgrund des großen Umfang dieses Buches, verbinden Sie Ihr Gerät zum Herunterladen über WiFi.
  • Sie haben noch keinen Kindle? Hier kaufen Oder fangen Sie mit einer unserer gratis Kindle Lese-Apps sofort an zu lesen.

Weitere Ausgaben

Amazon-Preis Neu ab Gebraucht ab
Kindle-Edition mit Audio/Video, Kindle eBook EUR 9,14  
Gebundene Ausgabe EUR 13,95  
Taschenbuch EUR 11,95  
Vorbespielter Audioplayer EUR 72,41  


Produktbeschreibungen

Kurzbeschreibung

If this were 1923, this book would have been called "Why Radio Is Going to Change the Game" . . .

If it were 1995, it would be "Why Amazon Is Going to Take Over the Retailing World" . . .

The Thank You Economy is about something big, something greater than any single revolutionary platform. It isn't some abstract concept or wacky business strategy—it's real, and every one of us is doing business in it every day, whether we choose to recognize it or not. It's the way we communicate, the way we buy and sell, the way businesses and consumers interact online and offline. The Internet, where the Thank You Economy was born, has given consumers back their voice, and the tremendous power of their opinions via social media means that companies and brands have to compete on a whole different level than they used to.

Gone are the days when a blizzard of marketing dollars could be used to overwhelm the airwaves, shut out the competition, and grab customer awareness. Now customers' demands for authenticity, originality, creativity, honesty, and good intent have made it necessary for companies and brands to revert to a level of customer service rarely seen since our great-grandparents' day, when business owners often knew their customers personally, and gave them individual attention.

Here renowned entrepreneur Gary Vaynerchuk reveals how companies big and small can scale that kind of personal, one-on-one attention to their entire customer base, no matter how large, using the same social media platforms that carry consumer word of mouth. The Thank You Economy offers compelling, data-driven evidence that we have entered into an entirely new business era, one in which the companies that see the biggest returns won't be the ones that can throw the most money at an advertising campaign, but will be those that can prove they care about their customers more than anyone else. The businesses and brands that harness the word-of-mouth power from social media, those that can shift their culture to be more customer-aware and fan-friendly, will pull away from the pack and profit in today's markets.

Filled with Vaynerchuk's irrepressible candor and wit, as well as real-world examples of companies that are profiting by putting Thank You Economy principles into practice, The Thank You Economy reveals how businesses can harness all the changes and challenges inherent in social media and turn them into tremendous opportunities for profit and growth.

Buchrückseite

If this were 1923, this book would have been called "Why Radio Is Going to Change the Game" . . .

If it were 1995, it would be "Why Amazon Is Going to Take Over the Retailing World" . . .

The Thank You Economy is about something big, something greater than any single revolutionary platform. It isn't some abstract concept or wacky business strategy—it's real, and every one of us is doing business in it every day, whether we choose to recognize it or not. It's the way we communicate, the way we buy and sell, the way businesses and consumers interact online and offline. The Internet, where the Thank You Economy was born, has given consumers back their voice, and the tremendous power of their opinions via social media means that companies and brands have to compete on a whole different level than they used to.

Gone are the days when a blizzard of marketing dollars could be used to overwhelm the airwaves, shut out the competition, and grab customer awareness. Now customers' demands for authenticity, originality, creativity, honesty, and good intent have made it necessary for companies and brands to revert to a level of customer service rarely seen since our great-grandparents' day, when business owners often knew their customers personally, and gave them individual attention.

Here renowned entrepreneur Gary Vaynerchuk reveals how companies big and small can scale that kind of personal, one-on-one attention to their entire customer base, no matter how large, using the same social media platforms that carry consumer word of mouth. The Thank You Economy offers compelling, data-driven evidence that we have entered into an entirely new business era, one in which the companies that see the biggest returns won't be the ones that can throw the most money at an advertising campaign, but will be those that can prove they care about their customers more than anyone else. The businesses and brands that harness the word-of-mouth power from social media, those that can shift their culture to be more customer-aware and fan-friendly, will pull away from the pack and profit in today's markets.

Filled with Vaynerchuk's irrepressible candor and wit, as well as real-world examples of companies that are profiting by putting Thank You Economy principles into practice, The Thank You Economy reveals how businesses can harness all the changes and challenges inherent in social media and turn them into tremendous opportunities for profit and growth.


Produktinformation


Mehr über den Autor

Entdecken Sie Bücher, lesen Sie über Autoren und mehr

Welche anderen Artikel kaufen Kunden, nachdem sie diesen Artikel angesehen haben?


Kundenrezensionen

3 Sterne
0
2 Sterne
0
1 Sterne
0
4.5 von 5 Sternen
4.5 von 5 Sternen
Die hilfreichsten Kundenrezensionen
1 von 1 Kunden fanden die folgende Rezension hilfreich
5.0 von 5 Sternen Pflichtlektüre für alle, die mit Kunden arbeiten 28. Dezember 2012
Format:Gebundene Ausgabe|Verifizierter Kauf
Jeder der Kunden hat, wundert sich, wie es manche schaffen, eine treue Stammkundschaft aufzubauen. In diesem Buch erklärt Gary Vaynerchuck sehr schön, wie einfach es gehen kann und bringt neben spannenden Beispielen auch witzige Sprüche. Unterhaltsam und lesenswert!
War diese Rezension für Sie hilfreich?
4.0 von 5 Sternen Schon gut, aber 7. August 2013
Von Schweig
Format:Kindle-Edition mit Audio/Video|Verifizierter Kauf
Gary Vaynerchuk ist in den Social Media Channels sehr stark unterwegs. Kennt man seine Videos von YouTube, seine Tweets oder seine Internetseiten, dann kennt man eigentlich die Essenz des Buches. Nichtsdestotrotz ist das, was er zu sagen hat, nachwievor sehr relevant für jeden, der einen Onlineshop sein Eigen nennt oder in der Kundenkommunikation (online) arbeitet.
War diese Rezension für Sie hilfreich?
5.0 von 5 Sternen informativ, am Puls der Zeit, praxisorientiert 15. Februar 2013
Von Daniela
Format:Gebundene Ausgabe|Verifizierter Kauf
"Was soll ich mit maximal 140 Zeichen bei Twitter bitteschön tun?" Diese und ähnliche Fragen habe ich mir gestellt, bevor ich das Buch gelesen hatte. Gary Vaynerchuk bietet einen schönen Denkansatz zur Social Media Bewegung, stellt dar, warum sich die Dinge seiner Meinung nach so entwickeln wie sie es tun und wie er als Unternehmer damit umgeht. Absolut empfehlenswert, sehr authentisch.
War diese Rezension für Sie hilfreich?
Format:Gebundene Ausgabe|Verifizierter Kauf
Zugegeben, das erste Buch von Gary Vaynerchuck "Crush It" zündete nicht so recht bei mir.
Ich halte es für Leute, die ihre eigene Firma/Marke mit einem tollen Produkt oder einer tollen Dienstleistung gründen wollen, sehr hilfreich. Gary ist ein Gründsungsfanatiker aber ich teile seine Auffassung nicht, das JEDER etwas hat, womit er selbst auf den Markt soll, ja muss

TYE ist anders. Es ist eine Anleitung, die uns erinnert, wie wir im Berufsleben miteinander umgehen können, um unsere Position, aber auch die Position der Firma zu stärken. Es muss eine Begeisterung für dich Aufgabe, für das Produkt, ernsthaft demonstriert werden. Selbst für mich funktionieren die Tips. Ich bin kein Verkäufer, repräsentiere die Firma nicht vor Kunden, aber meine "Kunden" sind eben die IT User der Firma und wie ich ihnen helfe (ich mach IT Support) ist eben ein AUshängeschild für die IT Abteilung.
War diese Rezension für Sie hilfreich?
Die hilfreichsten Kundenrezensionen auf Amazon.com (beta)
Amazon.com: 4.4 von 5 Sternen  173 Rezensionen
138 von 170 Kunden fanden die folgende Rezension hilfreich
2.0 von 5 Sternen Thank You but No Thank You? 18. März 2011
Von Jason L. Mcdonald - Veröffentlicht auf Amazon.com
Format:Gebundene Ausgabe|Verifizierter Kauf
Business books are always looking for that great, new angle. Gary Vaynerchuk's The Thank You Economy is no exception. His keen insight: the Internet economy - especially social media - makes saying Thank You more important than ever. Amazing customer service is his war cry for businesses everywhere, and Vaynerchuk warns us all to adapt (rapidly) to the tsunami of social media that is changing business today.

Duh.

Since I teach Social Media Marketing (Google Jason McDonald to find me), I always look forward to these books, because every once in a while there is an amazing gem, such as Seth Godin's, Unleashing the Ideavirus - a book that knocks me off my socks, makes me pause, and is the the first time I every thought a thought: that an idea could be a virus, how cool is that?

The Thank You Economy disappoints. Especially in the details, it disappoints.

In The Thank You Economy We are teased, threatened, cajoled, implored, reminded, asked, coddled, hassled, tipped off, and otherwise pounded with the message that social media marketing IS a revolution and we (as businesspeople) had better get prepared. But beyond that? Not enough details! Not enough meat! Not enough concrete do's and don't's.

For instance, the idea that customer service is critical in today's Internet age is hugely important. Some customers - we might call them CUSTOMERS FROM HELL - can make life miserable (and they have) for major brands like KFC, Taco Bell, United Airlines, and others. Should you (or can you), provide amazing customer service to your own customer from hell? What happens when one customer from hell alerts the other customers from hell that those who kvetch the loudest will get amazing perks?

* Vaynerchuk doesn't really explain this, sadly.

So he raises the point that we should have amazing customer service, but doesn't help us in the thickets or weeds. Which customers? All of them? That's not realistic. Some of them? Which ones? When, where, and why?

The Social Media Revolution is certainly coming, but it isn't feasible to do everything for everyone at no cost. That's the starting point for a good book, but in the case of the Thank You Economy, it's really the ending point. Give great customer service. Be amazing. Treat every customer like they were No. 1. Lots of platitudes here, little details. Sigh.

Yelp vs. Zagat

Yelp! Oh my God do I love Yelp. No more terrible BBQ in Texas! No more terrible B&B's in Half Moon Bay! Yelp and stranger marketing have changed - forever - how we shop. Yelp's genius was allowing everyone to post reviews, easily, and to encourage Yelpers to Yelp and businesses to get Yelped.

In the best part of the book, Vaynerchuk has an amazing compare / contrast of Yelp (Free) vs. Zagat (paid), pgs. 38-41. Rip out this part of the book! Paste this part of the book above your desk. It's the amazing, power of FREE vs. PAID, and the hypercharging that FREE gets on the Internet.

This one case study is worth the book, not for its originality but for its CLARITY. Vaynerchuk's touches on other examples (Barnes and Nobles / Borders / Amazon) but drops them. Oh, my goodness, the devil is in those details, and had the book had strong case studies, the Thank You Economy would have been an amazing read.

The customer from hell is another huge social media phenomenon. We get the example (pg. 22) of Giorgio Galante, who took AT&T to task, got tangled with their lawyers, and had an amazing social media ride of it. But not enough. These two anecdotes are incredibly intriguing, but instead we have pages (and pages and pages and pages and pages) of platitudes...

Corporate America is rewarded for hookups and one-night stands, and that's how much respect most corporations show toward their customers. Don't hate the player; hate the game. (pg. 210).

Oh my God. This could be pasted on a "Successtory" poster and put on top of the urinal in my bathroom. That's how amazingly insightful that is. Sigh, sigh, sigh, sigh, sigh... I want the details! I want concepts! Death to Successtories!
65 von 80 Kunden fanden die folgende Rezension hilfreich
3.0 von 5 Sternen A Why To Book, Not a How To Book 8. März 2011
Von Victor Cheng - Veröffentlicht auf Amazon.com
Format:Gebundene Ausgabe|Verifizierter Kauf
I am a big fan of Gary Vee. Crush It was an eye opening game changer, his vlogs are great, I pay attention to what he does. His contribution to the world in Crush It that "caring = competitive" advantage is both insightful and well demonstrated by Gary Vee practicing what he preaches.

I pre-ordered The Thank You Economy months ago, noticed it auto-download on my kindle last night, start it last night and finished it by noon this morning.

That being said, I was a little disappointed in The Thank You Economy - even though I agree with everything said in it. Perhaps I just had the wrong expectations and I'm not the intended audience.

It is a book focused on WHY companies big and small should be in Social Media. The premise is you, the reader, are a social media skeptic or the higher ups in your company are skeptics.

If this is your situation, it's an appropriate book. Gary Vee lays out his argument (which I agree with incidentally). There are lots of interesting case studies, his perspective is ALWAYS interesting, and the strength of the argument is probably a "B" level argument at best.

It's an argument driven by a few key ideas and lots of anecdotes. But the reason I give the argument a "B" is its not an air-tight argument. In my work life I deal exclusive with the higher ups alluded to in the book. I know how they think. And I think higher up folks would find the book interesting, a little thought provoking, but probably not enough to dramatically change minds.

I think he could of made a much more airtight argument even without resorting to a dry, numbers driven, academic argument.

As for me, I don't need to be convinced of using various forms of social media. I am already using it very successfully. I was looking for something new for me to DO. In other words, I was hoping The Thank You Economy would be more of an action-oriented book providing more recommendations as what to DO for someone who is already doing what was described in Crush It.

In many respects, the Thank You Economy book should have been published BEFORE Crush It. Most people want to know WHY they should do something, before they bother asking HOW to do it. Thank You Economy = Why, Crush It = How.

Depending on where you are at in terms of your social media enthusiasm (mine is pragmatically for social media in specific circumstances), one book will be MUCH more appropriate to you than the other.
75 von 95 Kunden fanden die folgende Rezension hilfreich
5.0 von 5 Sternen PUBLISHED BOOK REVIEW! 8. März 2011
Von Peter Klein - Veröffentlicht auf Amazon.com
Format:Gebundene Ausgabe
Ideas & Innovation, Mullen, Social Influence - MULLEN
Thank you for writing the Thank You Economy.
Author, Social Media Pioneer, Gary Vaynerchuk

As REM once said: "It's the end of the world as we know it and I feel fine." If anyone reading this hasn't realized that everything has changed, maybe Gary Vaynerchuk's new book The Thank You Economy will help smack some sense into you. At the very least, it will make the new world a bit less scary for you or your boss or your boss's boss. I think people will find that Gary V. is a wonderfully unlikely spokesperson and an incredibly steady voice of reason in a seemingly endless world of chaos. He intuitively gets it and can articulate and translate social media very well.

Here's my take on the brand spanking new Thank You Economy, the latest from the author of the New York Times best-seller Crush It!, famous internet wine marketer, social media godfather, and overall feisty personality.

The book opens by drawing some amazing parallels to the days when every store owner needed to endear himself to his small community, be an intrinsic part of it, and keep the community happy. If a customer was unhappy, word of mouth would spread and it would cause great problems. Then we became busier, more fragmented, less personal and our individual voices stopped mattering as much to businesses. Essentially they could get away with not caring.

But, with the introduction of SM, we are back in a community where each individual's voice matters a lot and the business owner needs to authentically care and should want to communicate with the individual for a lifetime of ROI. That really simply sums up the incredible and undeniable role of SM today. While we have seen other authors point out the differences between pre- and post-industrial revolution society and how it relates to brands roles in our lives, Gary has put a lot of smart thinking into what this means for social media and drawn out useful conclusions for us. The book gives great easy-to-digest examples of some social media successes and failures we can all learn from. There is also content in here that won't sit easily with the ad community, but it's a viewpoint that needs to be heard. In fact, he makes a great case for why advertising and marketing need to continue to be more relevant and more entertaining then ever, why they naturally go hand in hand with SM if used properly by the right people. It also gives nice context to social media's role in relation to advertising and marketing. All stuff that should be smacking advertising and marketing people in the head, if it hasn't already. The book also underscores the need for absolute authenticity in SM and how to get there with your company.

Gary's book should be required reading for anyone working, thinking or thinking about thinking or working in social media. Or anyone who works at a company that is thinking about using social (which should literally be every company in the world). The Thank You Economy has been written in a way that people who are very new to social and people who have been working in it for some time will get a lot out of it. Agencies and clients need to get their hands on it and distribute it liberally. It should be used by agencies to get clients (and there are still some) who don't yet know the invaluable value of SM to get off the fence. And it should be used as a tool by clients to get senior management who may not yet see the undeniable value of SM to be a lot less scared about it. It debunks the anti-social media myths and paths of resistance in very compelling and motivating ways.

Like I said, thank you for writing this book Gary, it's a much needed smack upside the head for marketers and I think you just made all of our jobs a whole lot easier. Nice work.
24 von 30 Kunden fanden die folgende Rezension hilfreich
4.0 von 5 Sternen Gary really "gets it" timeless advice 9. März 2011
Von Lindsay S. Nixon - Veröffentlicht auf Amazon.com
Format:Gebundene Ausgabe|Verifizierter Kauf
I'm a fan of Gary -- I like him, I like his passion, I like his success, I like his voice... and both TYE and CrustIt are GREAT books... IF you don't already have a business or brand, or you're just starting out. If you have a business/brand and are even marginally successful, you've already figured most of the information on your own. (It's sink or swim market).

I'm thrilled both books exist for newcomers -- god knows I'd have preferred to read it in a book than learn on my own with trial and error -- and in a way, it was nice to be assured that I was "right" that what I was going was "the right thing" and "best." Both books made me feel really good about how I conduct my business, even if I didn't learn anything "new."

However, don't not get this book just because you're running a successful business or brand! You can still pull some inspiration from these books, and maybe learn a thing or two. I made lots of notes, flagged pages, etc when I read through TYE because it spawned new ideas. It wasn't that Gary said "Do XYZ" but reading a story about some other company made an idea (sometimes totally unrelated) pop into my head -- Crush It did that for me to, so I will continue to recommend both.

Looking fwd to more books Gary!
6 von 6 Kunden fanden die folgende Rezension hilfreich
3.0 von 5 Sternen Good points but overall a yawn 8. Mai 2011
Von J. Martens - Veröffentlicht auf Amazon.com
Format:Kindle Edition|Verifizierter Kauf
This is the second Gary V book I've read and probably the last. I liked Crush It, gave me lots of motivation. I just couldn't get into The Thank You Economy. Sure, he is right about social media and makes some good points in the book. Just seemed like this book was a bit forced, which it sort of was (he signed a 10 book deal worth many millions).

The content of this book is better suited for a magazine article plus a couple blog posts. The audience that would get the most out of it is someone that hasn't yet adopted social media for business or personal branding. In other words, if you already use Twitter, you may not enjoy this book.
Waren diese Rezensionen hilfreich?   Wir wollen von Ihnen hören.
Kundenrezensionen suchen
Nur in den Rezensionen zu diesem Produkt suchen

Beliebte Markierungen

 (Was ist das?)
&quote;
Social media has transformed our world into one great big small town, dominated, as all vibrant towns used to be, by the strength of relationships, the currency of caring, and the power of word of mouth. &quote;
Markiert von 47 Kindle-Nutzern
&quote;
Social media is a great tool for putting out fires, but its an even better tool for building brand equity and relationships with your customers. &quote;
Markiert von 44 Kindle-Nutzern
&quote;
Nielsen conducted a study on what drives consumer trust, the results were clear: almost 70 percent of people turn to family and friends for advice when making purchasing decisions. &quote;
Markiert von 40 Kindle-Nutzern

Kunden diskutieren

Das Forum zu diesem Produkt
Diskussion Antworten Jüngster Beitrag
Noch keine Diskussionen

Fragen stellen, Meinungen austauschen, Einblicke gewinnen
Neue Diskussion starten
Thema:
Erster Beitrag:
Eingabe des Log-ins
 

Kundendiskussionen durchsuchen
Alle Amazon-Diskussionen durchsuchen
   


Ähnliche Artikel finden