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The Mindful International Manager: How to Work Effectively Across Cultures

The Mindful International Manager: How to Work Effectively Across Cultures [Kindle Edition]

Jeremy Comfort , Peter Franklin

Kindle-Preis: EUR 18,52 Inkl. MwSt. und kostenloser drahtloser Lieferung über Amazon Whispernet

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"Conversational and immediately accessible to anyone who is new to the content... great care has been taken in these pages to talk the way people talk in the real world and to relate theory to practice." Craig Storti, writer and cross-cultural trainer, author of The Art of Crossing Cultures, Speaking of India and many more bestsellers "Managers in all areas are under pressure to act with increasing certainty in a business environment that is increasingly uncertain. As this book demonstrates with rigorous but accessible advice, mindfulness is one of the keys to resolving this paradox. If managers can be more aware of their own behaviour and the behaviour of others, they will be better able to take advantages of the possibilities open to them. This book provides managers with practical advice and case-studies and, above all, with food for thought for those who want to improve their international effectiveness." Ian McMaster, Editor-in-chief, Business Spotlight Magazine "This is not only a valuable handbook for managers who work in international or intercultural contexts; it is also ideal for those who are soon to do so. Comfort and Franklin's lucid exposition of key concepts, their judicious use of relevant case studies and their emphasis on best practice combine to make this an optimal textbook for my graduate students in international courses of study. This book definitely belongs in students' backpacks as well as in managers' briefcases." James R Chamberlain, Bonn-Sieg University of Applied Sciences, Germany "A wide range of situations are considered and, unlike so many other writers, Comfort and Franklin consider culture as more than merely 'national' culture." People Management (1st edition review) 20111110 "It is thorough in exploring how differences and difficulties can be handled effectively with the right knowledge, skills and attitudes - examining a number of issues from feedback to conflict and offering techniques and options for a better outcome." CPO Agenda (1st edition) "...busy managers who are not going to sit still for too much theory and pages of academese are the real winners here...It is very practical and includes five detailed case studies that bring the concepts to life in situations almost any manager can relate to.The Mindful International Manager is a lucid, brief, extremely accessible book that presents more useful, practical insights in its 130-plus pages than many books two and three times its length." Craig Storti (1st edition) "An attractive presentation and considerable white space make the book easy to read, particularly for the many of us who have now consume more print in pixels than in ink. The authors, both interculturalists of experience and stature, have taken care to make the book interactive, encouraging us to apply the ideas contained to our own person and our experiences. It frequently asks us to assess the degree to which we find ourselves culturally inclined to or engaged in ranges of behavior, belief, concepts and practices." George Simons (1st edition) "...a first-rate book...really useful, even for managers with a lot of international experience." Ludger Opgenhoff, former Marketing Director Europe. DHL Express and Professor of International Management, Gelsenkirchen University of Applied Sciences, Germany (1st edition) "...a very accessible and practical guide that supports managers in their complex international work...remarkable chapters on feedback and conflict." Vincent Merk, former president, Society for Intercultural Education,Training and Research, Europe (1st edition) "...weaves theory and practice together - with the emphasis on the latter - so that both experienced and inexperienced managers can be guided through the many challenges of working internationally." Gabriele Eilert-Ebke, Corporate Learning, Henkel AG & Co.Kgaa, Dusseldorf (1st edition) "Consultant Jeremy Comfort and professor Peter Franklin provide basic pointers on how to become "mindful" of aspects of culture that, if ignored, could derail your business... getAbstract recommends its concise and informative tips to frequent business travelers, expatriate employees, managers leading culturally diverse teams and anyone looking to get a better grip on doing business globally." getAbstract (1st edition)


The Mindful International Manager tackles the management situations that international managers have to handle every day. Accessible and jargon-free it explains how to clarify local vs. international roles, support and develop a team, organize and coordinate boundaries of time and distance, and win commitment toward common goals. The authors, both interculturalists, include exercises and best practice advice and the experiences and insights of practising international managers. They combine their practical approach with great depth of insight into the challenges of working and managing internationally and include the results of new research findings and cutting-edge case studies on topics such as leadership, global nomads, cultural hybridity, virtual teams, coaching and mentoring across cultures and decision-making.


  • Format: Kindle Edition
  • Dateigröße: 1302 KB
  • Seitenzahl der Print-Ausgabe: 248 Seiten
  • Verlag: Kogan Page; Auflage: 2 (3. Februar 2014)
  • Verkauf durch: Amazon Media EU S.à r.l.
  • Sprache: Englisch
  • ASIN: B00I3LG386
  • Text-to-Speech (Vorlesemodus): Aktiviert
  • X-Ray:
  • Amazon Bestseller-Rang: #323.339 Bezahlt in Kindle-Shop (Siehe Top 100 Bezahlt in Kindle-Shop)

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4.0 von 5 Sternen Keeping one's balance 26. Mai 2014
Von George F. Simons - Veröffentlicht auf
It is the word Mindful that is written in bold in the title of this handsomely laid out work intended for travelers, expatriate managers and others working in unfamiliar surroundings. It aims at assisting the user to consciously make the effort to understand others and work effectively across cultures. The authors deliberately state that their work is not for interculturalists or human resource managers—who should know better already. Suffice it to say, however, that these latter might indeed be well aware of the book and the possibility of suggesting it or putting it in the hands of those they serve. Thus this review is written very much with the interculturalist, the consultant and training room facilitator in mind.

As in many professional fields, breaking new ground may not be about proposing radically new theories or presenting as yet unheard of research, but in saying as simply and clearly as possible what we know to be best practice in a specific area of competence. The intercultural field is not beyond this need. Over the years a certain set of principles, approaches and models have been developed that assist individuals and organizations to address the ever increasing frequency of cultural interaction at every level. This book places this information in coherent, usable and in relatively simple language for end users.
An attractive presentation and considerable white space make the book easy to read, particularly for the many of us who have now consume more print in pixels than in ink. The authors, both interculturalists of experience and stature, have taken care to make the book interactive, encouraging us to apply the ideas contained to our own person and our experiences. It frequently asks us to assess the degree to which we find ourselves culturally inclined to or engaged in ranges of behavior, belief, concepts and practices.

Occasional quotations, generally from working managers experiencing intercultural realities, give a sense of realism and relevance to the intercultural perspective and numerous models and tools taken from the intercultural and organizational development fields.

Too often learning about our own as well as others’ culture is the result of mistakes made when we don’t know what we don’t know about others or our environment. These can be anything from discourteous to fatal depending on the circumstances. So the first step that the authors take is to urge us to be mindful of our own expectations and our cultures, both of origin and of the organizations we are part of. They then address the tensions that exist between culture and personality as well as between individuals and groups, minefields where mindfulness of both cultural characteristics and avoidance of distorting stereotypes are important competences if one is not to lose a professional limb.

Discussions of intercultural communication and intercultural competence frequently address the individual and personal aspects of behavior with little or no attention being paid to one’s role or organizational aims and restraints. Not so here, where intercultural mindfulness is combined with models and best practices from OD and management education. This is challenging, as many of the best models and behaviors that form the lore of management training in English are strongly influenced by US and British management gurus and must be reexamined for their applicability in a cross-cultural context. Feedback skills, active listening, SWOT analysis, assertiveness, plain speech and conflict management models all have their moments depending on the context in which one is operating.

As both authors received their education in the UK and this reviewer is US-born and California-educated, it may be hard to recognize what we take for granted and have in common when writing and speaking about cultural competence. Despite our efforts to put intercultural study on a scientific basis, years of experience suggest that intercultural competence becomes, in the end, very much an art of keeping one’s balance on the high wire between two or more cultures, a matter of daily testing and challenging our theories as much as our stereotypes of others.

Another constant challenge is the fact that many managerial practices are imbedded in the native culture of the organizations we seek to serve. This means that we must mediate even between the culture of intercultural lore and that of our work settings. Once an Egyptian PhD candidate, who was my tour guide in the courtyard of Mehmet Ali Paşa’s palace, mentioned to me that she was getting married after graduation in a few months. I asked about her fiance’s profession. She told me that she didn’t know yet as her parents were still researching the future spouse. She reminded me that in an arranged marriage two people learn to love each other. The ability to explore a different logic is a competence we need to exercise when difference meets difference. We are still sorely lacking in research in how various cultures view the intercultural challenge beyond our Western models and that even organizations that seem to have a global organizational context can be rooted in a local set of values.

The authors of this book are fully aware that in many organizations up to 90% of all work may be done virtually, whether the distance is two floors away in the same building or six thousand kilometers. This means that cultural competence is as important when connecting within the home office or with someone in the branch office on another continent. In either circumstance, feedback, resolution of conflict and trust building are vital tasks of the mindful manager. Both face-to-face as well as virtual contexts are addressed directly in the book.

Finally, a generous glossary of terms is provided with an emphasis on specifying how the terms listed are used in the body of the book. Since many words and phrases used have meanings in a variety of contexts, they may, in fact, not travel well in common speech even within the varieties of English. Definition is a must.

At a time when books may be becoming the “road less traveled” gifting our clients and learners with simple, direct, well-organized and practical information may in fact promote their use, as we hope will be the case with The Mindful International Manager. While the book may be described as “an easy read,” it, in fact, offers the reader a challenging and essential discipline.
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