This book influenced me a great way. I became aware of things I never was able to explain. I got an idea of how to manage complex systems. It helps when you agree because of great examples that "problems around us are complex, otherwise they would have been solved."
The graphic data and their analysis is very accurate.
One of the greatest chapters in the book is about time measurement. Never did I understand before reading that in general, people cannot manage time, they don't feel it. We measure it by looking at watch, we make charts, we write histories and mark milestones just because our mind is "current". It is a fascinating book to read. The somewhat academic style is very appropriate. I very strongly recommend it, especially for beginners in business, like me.
With best regards, OLEG.