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The Human Factor: Revolutionizing the Way People Live with Technology

The Human Factor: Revolutionizing the Way People Live with Technology [Kindle Edition]

Kim J. Vicente

Kindle-Preis: EUR 13,30 Inkl. MwSt. und kostenloser drahtloser Lieferung über Amazon Whispernet

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Amazon-Preis Neu ab Gebraucht ab
Kindle Edition EUR 12,26  
Kindle Edition, 16. Februar 2006 EUR 13,30  
Gebundene Ausgabe --  
Taschenbuch EUR 14,78  



“[Kim Vicente] calls for a revolution in thinking.”
Winnipeg Free Press

“Refreshingly, The Human Factor is not a techonophile’s rant. [Vicente] takes a considered look at how we can turn around our sometimes frustrating dealings with machines and bureaucracies and use them instead of them using us. And, even more importantly, how we can make all of this safer. Vicente underlines his premise with extraordinary statistics. … [H]e simplifies complex ideas and presents them along with simple diagrams.”
—Christopher Dewdney (poet, author of The Natural History), The Globe and Mail

“Vicente has a wonderful ability to find the perfect example to illustrate each of [the book’s] principles. … Each chapter of this amazing book has its own strenths. … This is no ordinary book; it is a joy to read, instructuve and provocative. Vicente has been hailed as one of the 25 Canadians under 40 who will reshape Canada. Having read The Human Factor, I find that easy to believe.”
The Edmonton Journal

“By turns enchanting and disturbing, Vicente’s marvellous book is full of advice on how to make this a more elegant, as well as a safer, world.”

Advance Praise:

“What form of social change could save lives, boost the economy, and increase health and happiness, all without political wrangling or moralistic finger-pointing? The answer: making our technology work better with human minds and bodies. This delightful and important book explains how we can at last reap the fruits of the recent revolution in technology. It should be required reading for all engineers.” -- Steven Pinker, Johnstone Professor of Psychology, Harvard University, and author of The Blank Slate and How the Mind Works

“This book may well be a landmark in changing our view of technology, and its place in our world. Kim Vicente is a visionary. He understands the value of using technology to help people, rather than technology for the sake of technology. He places human needs and values first. The world today badly needs such people.” -- Alan Lightman, author of Einstein’s Dreams

“Kim Vicente is an engineer who understands how all our lives are being engineered. You will put down this book with a new awareness of the link between devices and those who use them. And you will have been greatly entertained.” -- John Polanyi, Nobel Laureate

“This book saves lives. Strong words? Yes, but this is a strong book: engaging, easy to read, but carrying a powerful message. We have far too long neglected the human and social side of technology. When accidents happen, we rush to find blame, to sue, fire, penalize and otherwise punish people when it is the system that is at fault. The result is needless accidents in vehicles, hospitals, manufacturing plants and, worse, no way of stemming the tide, of learning from our actions and making life better, safer, more enjoyable. The Human Factor can indeed revolutionize the way we live with technology. Read this book: it can save lives.” -- Don Norman, author of The Design of Everyday Things and co-founder of the Nielsen Norman group

"We've all had frustrating experiences with gadgets, devices, and machines that seem to have been designed by idiots.  They make our lives more difficult and sometimes even dangerous.  The designers weren't really idiots, of course, but they failed because they hadn't taken full account of the physical, psychological, social, and political context in which their designs had to function.  Kim Vicente peels away this context like the layers on an onion, and in the process tells the true story of why so many of the technologies critical to our lives fall so short of their potential.  He shows us how technologies are far more than mere machines – they are creations of societies as well as scientists and engineers.  And he shows us, too, how we all have an urgent responsibility to understand what makes technologies succeed or fail.  Moving from toothbrushes to nuclear reactors to the Walkerton water tragedy, The Human Factor is a triumph of investigation, analysis, and marvelous storytelling – a must-read at the dawn of the technology-supercharged 21st century." -- Thomas Homer-Dixon, author of The Ingenuity Gap


In this incessantly readable, groundbreaking work, Vincente makes vividly clear how we can bridge the widening gap between people and technology. He investigates every level of human activity - from simple matters such as our hand-eye coordination to complex human systems such as government regulatory agencies, and why businesses would benefit from making consumer goods easier to use. He shows us why we all have a vital stake in reforming the aviation industry, the health industry, and the way we live day-to-day with technology.


  • Format: Kindle Edition
  • Dateigröße: 1321 KB
  • Seitenzahl der Print-Ausgabe: 362 Seiten
  • ISBN-Quelle für Seitenzahl: 0415978912
  • Gleichzeitige Verwendung von Geräten: Bis zu 4 Geräte gleichzeitig, je nach vom Verlag festgelegter Grenze
  • Verlag: Routledge (16. Februar 2006)
  • Verkauf durch: Amazon Media EU S.à r.l.
  • Sprache: Englisch
  • Text-to-Speech (Vorlesemodus): Aktiviert
  • X-Ray:
  • Amazon Bestseller-Rang: #531.870 Bezahlt in Kindle-Shop (Siehe Top 100 Bezahlt in Kindle-Shop)

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Die hilfreichsten Kundenrezensionen auf (beta) 4.2 von 5 Sternen  12 Rezensionen
12 von 12 Kunden fanden die folgende Rezension hilfreich
4.0 von 5 Sternen Kim Vicente is one of the clearest authors I've read. 18. Juli 2004
Von Ein Kunde - Veröffentlicht auf
Format:Gebundene Ausgabe
This was one of those books that is totally effortless to read. I attribute this to Kim Vicente's obvious passion for what he does, and his interesting ideas, research, and teaching, but most of all to his extraordinary ability to express himself.
I've read many similar books, like Normal Accidents, Human Error, and most of Donald A. Norman's books, and enjoyed them all, but this one was probably the most enjoyable. It's very logical and well-designed, and does a great job of clearly explaining past disasters like Chernobyl and TMI. I was especially enthralled, as well as appalled, by the description of the Walkerton Ontario public water disaster as an example of a system failure. This was the first I heard of that one.
His recommendations and predictions for the way forward are eminently sensible and practical. I especially liked the possibility of instituting anonymous incident reporting systems like the Aviation Safety Reporting System in medicine and industry.
But most of all I'm very glad that such an excellent thinker, author, and teacher is following up and developing the groundbreaking and critically important work of Jens Rasmussen.
4 von 4 Kunden fanden die folgende Rezension hilfreich
5.0 von 5 Sternen Insightful and entertaining 20. Oktober 2003
Von Amazon Customer - Veröffentlicht auf
Format:Gebundene Ausgabe
With an open, friendly style, Vicente manages to explore the use - and misuse - of technology all around us, from our day-to-day life to critical systems like health care and nuclear plants. Vicente has a gift for weaving a web and linking elements from seemingly unrelated fields and linking them together in a thoroughly convincing manner. As he himself advocates here, the author has not written this book to assign blame for the current "bad fit" between technology-for-its-own-sake and people, but instead focuses on laying a groundwork towards a more balanced, manageable and safe design and application of technology.
This fascinating, engaging book is a must-read for anyone whose car has grown too complicated, whose VCR keeps blinking 12:00, or who feels that technology has got out of hand. It's probably not the best book for someone about to undergo a stay in hospital...
6 von 7 Kunden fanden die folgende Rezension hilfreich
5.0 von 5 Sternen Making technology safe for humans 8. April 2004
Von Celia Redmore - Veröffentlicht auf
Format:Gebundene Ausgabe
Ever since Charlie Chaplin parodied automation in Modern Times, we have known what happens when we ignore the human factor in technology, but we continue to produce dangerous and unusable devices.
Dr Vicente, a professor of human factors engineering, claims that we need to define technology in much broader terms than we usually do in order to avoid a "Cyclopean fixation on either mechanistic or humanistic world views." We need, in fact, to consider the entire legal, psychological, organizational and political environment in which technology is embedded. The author calls this approach Human-tech.
Consider that one of the reasons that hospitals continue to kill patients, even after badly designed equipment is identified, is that medical personnel dare not openly admit error, because of the severe career and legal consequences. This type of problem goes beyond traditional technical design issues of usability or ergonomics.
Ultimately, Dr Vicente is optimistic that we can and will resolve these problems. He offers the commercial airline industry as an example. In 2001, despite the horrendous murders on September 11th, the total number of major airline crashes was fewer than in any year since World War II. What the aviation industry did for commercial flights, we can do for our healthcare system, airport security, or anything we want to turn our hand to.
1 von 1 Kunden fanden die folgende Rezension hilfreich
5.0 von 5 Sternen An Excellent Overview for Anyone Dealing with Technology 17. Februar 2010
Von Brad Allen - Veröffentlicht auf
Format:Taschenbuch|Verifizierter Kauf
Dr. Vicente presents the interaction of technology and people in a clear, concise, and easy to read way. As a manager and engineer in the manufacturing world, The Human Factor gave me ample case studies of complex issues (some of which, like 3-Mile Island, are explored in other texts I have read as well) in context with practical issues in either everyday life or with specific application. How we interact with our stove burners or make sure a Ziploc bag is closed both were used to explore the human approach to technology and how to improve it.

The Human Factor was recommended to me by our corporate safety officer and I think that is probably the real value of this text. It is perfect for safety and human factors professionals to either recommend or use in a book study with those who are involved but are not dedicated to reading original research in the area. For the majority of people, technical, leaders, or both, who need to deal with the human interaction with technology, this is a great book.
2 von 3 Kunden fanden die folgende Rezension hilfreich
5.0 von 5 Sternen so you say you want a revolution...... 17. Oktober 2003
Von michele - Veröffentlicht auf
Format:Gebundene Ausgabe
This book describes all the frustrations I've ever had with technology that is supposed to improve my work and my life. Vicente examines the problem not only with an engineer's understanding of design but also with a sharp eye on human nature. From photocopiers to nuclear power plants, he presents an intelligent, engaging and entertaining argument for changing our view of the world. However, unlike most general books in this area, he does more than raise questions-he offers a way forward, a framework for making humans the centre of design-a revolutionary concept! This is a book everyone should read.
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