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The Encyclopedia of Operations Management : A Field Manual and Glossary of Operations Management Terms and Concepts (FT Press Operations Management)

The Encyclopedia of Operations Management : A Field Manual and Glossary of Operations Management Terms and Concepts (FT Press Operations Management) [Kindle Edition]

Arthur V. Hill

Kindle-Preis: EUR 23,06 Inkl. MwSt. und kostenloser drahtloser Lieferung über Amazon Whispernet

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This is the eBook version of the printed book.

This is the perfect "field manual" for every supply chain or operations management practitioner and student. The field's only single-volume reference, it's uniquely convenient and uniquely affordable. With nearly 1,500 well-organized definitions, it can help students quickly map all areas of operations and supply chain management, and prepare for case discussions, exams, and job interviews. For instructors, it serves as an invaluable desk reference and teaching aid that goes far beyond typical dictionaries. For working managers, it offers a shared language, with insights for improving any process and supporting any training program.


It thoroughly covers: accounting, customer service, distribution, e-business, economics, finance, forecasting, human resources, industrial engineering, industrial relations, inventory management, healthcare management, Lean Sigma/Six Sigma, lean thinking, logistics, maintenance engineering, management information systems, marketing/sales, new product development, operations research, organizational behavior/management, personal time management, production planning and control, purchasing, reliability engineering, quality management, service management, simulation, statistics, strategic management, systems engineering, supply and supply chain management, theory of constraints, transportation, and warehousing. Multiple figures, graphs, equations, Excel formulas, VBA scripts, and references support both learning and application.


"... this work should be useful as a desk reference for operations management faculty and practitioners, and it would be highly valuable for undergraduates learning the basic concepts and terminology of the field."

Reprinted with permission from CHOICE, copyright by the American Library Association.


The Most Complete, Up-to-Date, Single-Volume Reference to Modern Operations and Supply Chain Management

This “field manual” is ideal for every manager and student who needs a deeper understanding of supply chain and operations management. It is also ideal for people in lean and Lean Sigma training programs who need to develop a more precise language for their process improvement efforts. The field’s most comprehensive reference, it’s both uniquely convenient and exceptionally affordable.


Leading expert Arthur V. Hill covers the entire field, offering nearly 1800 authoritative entries. Of these, more than one-third are new to this edition, and nearly another one-third have been completely rewritten. Packed with photos, figures, graphs, tables, examples, references, Excel formulas, and VBA scripts, The Encyclopedia of Operations Management is designed and organized for constant use. Students can use it to prepare for case discussions, exams, and job interviews and to quickly develop a mental map for the entire discipline. For instructors, it serves as an invaluable desk reference and teaching aid. Working managers can use it as a comprehensive training reference for both lean and Lean Sigma programs.


This book’s comprehensive coverage includes:

  • Accounting
  • Customer service
  • Distribution
  • e-business
  • Economics/finance
  • Forecasting
  • Healthcare management
  • Human resources management
  • Industrial engineering
  • Industrial relations
  • Inventory management
  • Lean Sigma (Six Sigma)
  • Lean thinking
  • Logistics
  • Maintenance
  • Management information systems
  • Manufacturing management
  • Marketing/sales
  • New product development
  • Operations research
  • Operations strategy
  • Organizational behavior/management
  • Personal time management
  • Production planning and control
  • Purchasing/supply management
  • Quality management
  • Reliability engineering
  • Service management
  • Simulation
  • Sourcing
  • Statistics
  • Supply chain management
  • Systems engineering
  • Theory of Constraints
  • Transportation
  • Warehousing


  • Format: Kindle Edition
  • Dateigröße: 5606 KB
  • Seitenzahl der Print-Ausgabe: 406 Seiten
  • ISBN-Quelle für Seitenzahl: 0132883708
  • Gleichzeitige Verwendung von Geräten: Bis zu 5 Geräte gleichzeitig, je nach vom Verlag festgelegter Grenze
  • Verlag: FT Press; Auflage: 1 (19. Juli 2011)
  • Verkauf durch: Amazon Media EU S.à r.l.
  • Sprache: Englisch
  • Text-to-Speech (Vorlesemodus): Aktiviert
  • X-Ray:
  • Amazon Bestseller-Rang: #657.471 Bezahlt in Kindle-Shop (Siehe Top 100 Bezahlt in Kindle-Shop)

  •  Ist der Verkauf dieses Produkts für Sie nicht akzeptabel?

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Es gibt noch keine Kundenrezensionen auf
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Die hilfreichsten Kundenrezensionen auf (beta) 4.7 von 5 Sternen  6 Rezensionen
2 von 2 Kunden fanden die folgende Rezension hilfreich
5.0 von 5 Sternen Great Overview of Operations Management 5. Februar 2012
Von Mackenzie - Veröffentlicht auf
This book is absolutely amazing. Its explanation of each term is thorough enough for even beginners to truly understand it, yet concise enough to make it an efficient way to learn the lingo of Operations Management. The best part of this encyclopedia is that each term has recommendations for other terms relating to it to read which then help the reader understand the term better. This way, readers are guided through the topics. I highly recommend it to anyone beginning to study Operations Management as well as professionals in the workplace who need a refresher or a reference for theories and putting words to their processes.
5.0 von 5 Sternen Operations Mgmt 16. August 2013
Von Edward W. Rogosky - Veröffentlicht auf
Format:Kindle Edition|Von Amazon bestätigter Kauf
In many ways, a book that proves how the rubber hits the road, in spite of management directives and all of the rest of the technical
"changes" that many occur in business. It also aptly demonstrates hoe change does not occur and why systems of operation are often stronger than any changes that mgmt wishes to put into play.
5.0 von 5 Sternen Tool for Researcher 25. Mai 2013
Von Arthur Sears - Veröffentlicht auf
Format:Kindle Edition|Von Amazon bestätigter Kauf
A great tool for Researchers, I highly recommend this book. You will have many times to use it as a Researcher...
3.0 von 5 Sternen Definition and Examples 24. Januar 2013
Von Raul Alberto Martinez - Veröffentlicht auf
Format:Kindle Edition|Von Amazon bestätigter Kauf
This book offers not only the definition but also examples very useful.
Complete and up-to-date, is a good technical reference for a general approach to different subjects.
5.0 von 5 Sternen Very well put together... 8. Januar 2013
Von Clarke - Veröffentlicht auf
Format:Kindle Edition|Von Amazon bestätigter Kauf
FYI: My speciality is TOC in software development.

I read the TOC related material and it was well written and correct. I also wandered around the rest of the book and I enjoyed it. So, based on my background, I recommend it.
Waren diese Rezensionen hilfreich?   Wir wollen von Ihnen hören.

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