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The No Asshole Rule: Building a Civilized Workplace and Surviving One That Isn't [Englisch] [Taschenbuch]

Robert I. Sutton
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1. September 2010
The No Asshole Rule is a New York Times, Wall Street Journal, USA Today and Business Week bestseller.

Wird oft zusammen gekauft

The No Asshole Rule: Building a Civilized Workplace and Surviving One That Isn't + Good Boss, Bad Boss: How to Be the Best... and Learn from the Worst + Weird Ideas That Work: How to Build a Creative Company
Preis für alle drei: EUR 34,10

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  • Taschenbuch: 256 Seiten
  • Verlag: Business Plus; Auflage: Reprint (1. September 2010)
  • Sprache: Englisch
  • ISBN-10: 0446698202
  • ISBN-13: 978-0446698207
  • Größe und/oder Gewicht: 20,8 x 13,7 x 2 cm
  • Durchschnittliche Kundenbewertung: 4.0 von 5 Sternen  Alle Rezensionen anzeigen (4 Kundenrezensionen)
  • Amazon Bestseller-Rang: Nr. 20.866 in Fremdsprachige Bücher (Siehe Top 100 in Fremdsprachige Bücher)

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Did the Harvard Business Review really print an article that used the word " asshole " eight times? Apparently so, and from it evolved this audio book, a handy guide to the domineering bullies found in the workplace, on the sports field, and in the government. The author reads this abridgment in a friendly, informative style, making it one of the stronger business titles this season. -- Dieser Text bezieht sich auf eine vergriffene oder nicht verfügbare Ausgabe dieses Titels.


When the Harvard Business Review asked Robert Sutton for suggestions for its annual list of Breakthrough Ideas, he told them that the best business practice he knew of was 'the no asshole rule'. Sutton's piece became one of the most popular articles ever to appear in the HBR. Spurred on by the fear and despair that people expressed, the tricks they used to survive with dignity in asshole-infested places, the revenge stories that made him laugh out loud and the other small wins that they celebrated against mean-spirited people, Sutton was persuaded to write THE NO ASSHOLE RULE. He believes passionately that civilised workplaces are not a naive dream, that they do exist, do bolster performance and that widespread contempt can be erased and replaced with mutual respect when a team or organisation is managed right. There is a huge temptation by executives and those in positions of authority to overlook this trait especially when exhibited by so-called producers, but Sutton shows how overall productivity suffers when the workplace is subjected to this kind of stress. -- Dieser Text bezieht sich auf eine vergriffene oder nicht verfügbare Ausgabe dieses Titels.

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Die hilfreichsten Kundenrezensionen
5.0 von 5 Sternen Best piece of therapy after a traumatic experience! 15. Februar 2014
Von EC
Format:Kindle Edition|Verifizierter Kauf
Refreshingly honest, simple, and funny! A book pretty much everyone can relate to and a very effective therapy tool for anyone who spent too much time down A*** Avenue. In a business world where we are taught to refrain from criticism and suppress any negative feelings about our work environment, this book provides a much needed confirmation that A***s do exist and being surrounded by them can kill us (as well as business results) a little every day. Apart from the option to walk away, this book may give the courage to the well intentioned, constructive people in an A*** infested organization to stand by each other and eventually uncover these destructive characters and put an end to their game.
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5.0 von 5 Sternen Gute Regel, leider nur sehr selten umgesetzt 21. Mai 2013
Format:Taschenbuch|Verifizierter Kauf
Das Buch beschreibt, wie das Leben, bzw. die Arbeitswelt mit der No Asshole Rule aussehen könnte. Sehr guter Ratgeber, leider wird er jedoch noch viel zu wenig umgestzt.
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5.0 von 5 Sternen Spricht mir aus dem Herzen 4. Mai 2013
Format:Taschenbuch|Verifizierter Kauf
Auch wenn es vielleicht ein wenig populärwissenschaftlich daherkommt, so ist die Analyse dieser Situationen doch sehr treffend beschrieben. Zwar gibt es keinen Delete-Knopf für diese Menschen, aber es genügt ja vielleicht schon, sich die Notwendigkeit der Beseitigung bewusst zu machen...
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0 von 7 Kunden fanden die folgende Rezension hilfreich
1.0 von 5 Sternen Langweiliger 10. Juli 2012
Von Sansibar
Format:Taschenbuch|Verifizierter Kauf
Selten so ein dämliches Buch in den Fingern gehabt. Viel Selbstlob des Autor ohne auch nur einen praktischen Ansatz. Schmeiß ich in die Tonne.
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Die hilfreichsten Kundenrezensionen auf (beta) 4.3 von 5 Sternen  260 Rezensionen
274 von 284 Kunden fanden die folgende Rezension hilfreich
5.0 von 5 Sternen An Excellent Must-Read for Anyone in the Workforce 7. Februar 2007
Von S. Johnson - Veröffentlicht auf
Format:Gebundene Ausgabe
I am not one who typically reviews books. I do have to say that the No A**hole Rule was an excellent book both in researched content and personality. I was able to read this book in one sitting. It is very topical for anyone who shares a workplace with A**holes or demeaning people. I am sure that most of us do not have the luxury of avoiding these people on a day to day basis. If so, let me know where you work .

For the most part, it is inevitable that we have to deal with these people face to face. This is the first book that doesn't skirt around the facts of diagnosing these people as a**holes (by there actions) and giving effective advice on how to deal with them or not be one of them.

Bob Sutton's List of The Dirty Dozen Common Everyday Actions That A**holes Use

1. Personal insults

2. Invading one's personal territory

3. Uninvited personal contact

4. Threats and intimidation, both verbal and non-verbal

5. Sarcastic jokes and teasing used as insult delivery systems

6. Withering email flames

7. Status slaps intended to humiliate their victims

8. Public shaming or status degradation rituals

9. Rude interruptions

10. Two-faced attacks

11. Dirty looks

12. Treating people as if they are invisible

The Author sites companies that have effectively instilled a "No A**hole Rule" because they have realized that the true cost of the A**hole runs deeper than the A**hole's salary (TCA or Total Cost of A**holes). It truly can diminish productivity in the office, increase employee turnover, stifle communication, and lower employee self esteem and health. The book explains how to implement a No A**hole Rule at any organization.

According to the book, negative interactions have a five time stronger effect on mood than positive interactions. So you can see that keeping around that "very productive A**hole" may have deeper implications that do not show up on the books, but take a toll on the ones around him/her.

There is a whole section in the book detailing how to avoid being an A**hole which I won't get into here. I think that it is a truly insightful section on how to face ones own demons, and to be a more effective co-worker/partner/boss in a work environment.

The section that really jumped out for me (due to its immediate applicability) was the ways to deal with A**holes. Many books talk about enthusiasm and working harder with passion allows you to get around people who are demeaning and rude at work. This book explains that this is not necessarily the head on solution to avoid rudeness in the workplace. In some instances, developing indifference and emotional detachment may be the best way to survive in the long run while achieving small victories. In the end, small victories can lead to winning the war. You can also limit your exposure, hope for the best and expect the worse, de-escalate and re-educate, or stand up to A**holes.

In conclusion, this was a great read. I think it is extremely topical for anyone who is involved in HR or hiring new employees and management. I also believe that it is an especially good read if you are a victim of A**holes on a day to day basis.

Oh, it also makes a GREAT GIFT for the token A**hole in your office. Enjoy!
392 von 418 Kunden fanden die folgende Rezension hilfreich
5.0 von 5 Sternen A New Best Book on Empowerment in the Workplace 23. Februar 2007
Von E. Gerber - Veröffentlicht auf
Format:Gebundene Ausgabe
I have never written a review on Amazon, but feel strongly about writing a review for Sutton's No A**hole book because I feel many people whose might be concerned about the "taboo" title might not look beyond it and do themselves a great disservice.

As a female professional, I felt highly empowered reading this book. Dr. Sutton acknowledges the bullying and crass behavior that frequently occurs in the workplace and offers concrete ways to combat these trying individuals. I have already practiced his technique of publicly discounting bullying behavior with great success.

I found his suggestions for handling office place bullies - as both a superior and subordinate actions extremely smart and well-grounded. This book is based on sound social psychology and organizational research and does a great service to workers throughout the world.

I have dog earred many pages of the book and expect it to be a handy reference for many years to come.
240 von 255 Kunden fanden die folgende Rezension hilfreich
5.0 von 5 Sternen A Simple, but Extremely Valuable Premise! 12. Februar 2007
Von D. Buxman - Veröffentlicht auf
Format:Gebundene Ausgabe|Verifizierter Kauf
I'll make my review brief, since this is a little book with a very concise point. Basically, life is far too short to tolerate jerks in the workplace. It's easy to spot these people based upon the havoc they wreak and the fact that they always choose targets with less power than themselves. This book provides terrific strategies for dealing with jerks, whether you are in management and want to weed them out, or are unfortunate enough to be working under them.

One of my favorite lines in the book is: " Passion is an overrated virtue in organizational life, and indifference is an underrated virtue." While self-professed management gurus who have never had a real job like to trumpet passion in the workplace (and implicitly accept jerk-like behavior), Dr. Sutton points out that sometimes a bit of detachment goes a long way in making life bearable. This is a book about picking your battles and doing what you can to make your workplace enjoyable. It is a quick, interesting and easy read.
151 von 171 Kunden fanden die folgende Rezension hilfreich
1.0 von 5 Sternen No Satisfaction 29. November 2007
Von Mennonite Lady - Veröffentlicht auf
Format:Gebundene Ausgabe
The reason I bought this book was the finer print inside of it's title: "Surviving One That Isn't." This book gave countless examples of mega-(_|_)'s in the workplace, but unless you're a trust-fund baby, we've all worked with our share and don't need endless examples and reminders of why we bought this book. What we need is, what we expect the book to deliver, sound advice on how to navigate the corporate landscape that's riddled with these bastards, while not becoming one of their roadkill along the way.

I really wanted to like this book. It had been highly recommended by a colleague and I'd researched the author and read some of his previously published articles before I actually purchased the book. However, that's precisely my other issue with this book-it was my experience that the author had taken a few previously published articles, and then tried to stretch them out into a book. To that end, throughout the book there were the same few corporate case-studies being used in the examples.

If you want to be reminded of how awful these types of jerks can be, go buy the book, but don't expect any relief from it.
47 von 51 Kunden fanden die folgende Rezension hilfreich
5.0 von 5 Sternen Hitting the Nail Right on the Head 29. März 2007
Von Maureen Rogers - Veröffentlicht auf
Format:Gebundene Ausgabe
Once in a while, a business book comes along that really hits a very important nail right on the head. Stanford Professor Bob Sutton's new book is one of them.

What the book does is argue that it is both anti-humane and counter-productive to give jerks free reign in the workplace, and that organizations riddled with destructive individuals - no matter how "valuable", powerful, and successful they are - should make conscious and deliberate steps towards changing their bad behaviors. Or get rid of them.

I hope that those who might be put-off by the title, or the use throughout the book of "the word" can get over it. Sutton may be provocative here, but he's not being cute. There really is no substitute for that particular word, and anyone who's experienced one at work - as victim, innocent by-stander, or even occasional perpetrator - knows it.

Sutton has the statistics to back up his claims that allowing bad behavior in the workplace is costly, citing studies that show the high proportion of people who have been negatively impacted by those insult, demean, and humiliate those under them in the organization. He even comes up with a mechanism for calculating how to itemize the overall cost of having jerks around by factoring in items like the cost of recruiting replacements for people who quit, HR expenditures on interventions and counseling, etc.

Sutton notes that many companies do, in fact, have some sort of "no jerk rule", but he is clear in pointing out that just having a rule in place is not enough. The rule needs to be enforced. You can't start making exceptions, and you have to develop a culture in which if someone's acting like a jerk - and we're all pretty much capable of acting like one on occasion, even if we're not chronic offenders - anyone can call them on it, even if the jerk's the boss.

For those who get stuck in bad situations, and where walking out is not an option, Sutton offers good advice. Forget those calls for passion and commitment. If you're in a bad company, you should "develop indifference and emotional attachment," he advises. "There are times when the best thing for your mental health is to not give a damn about your job, company, and especially all those nasty people." He goes on to offer further coping strategies: find and hang out with "the good guys," look for small victories, offer emotional support to other victims (while avoiding the rat-hole of non-productive gripe sessions), take control of what you can... All sound advice.

My quibbles with the book are minor: I think that Sutton may err on the side of providing a little too much "survey said" - they all started to sound the same. And a couple of his jerk examples were so extreme that I'm afraid that some people will come away from their reading convinced that the pedestrian abuse that they suffer or witness in their workplace is so minor that it's not worth thinking about. Or that even chronic offenders will be able to let themselves off the hook - "Hey, I'm not as bad as that jerk."

I'm sure, based on its title alone, Bob Sutton's new book will fare pretty well. But I'd hate to see it end up as a gag gift or stocking stuffer. Quibbles aside, this is an important book for anyone concerned about creating a healthier workplace. In an increasingly fractious and on-edge world, it would be comforting to know that, at least while you were at work, you weren't going to have to deal with obnoxious jerks determined to make your life miserable.
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