-- Christopher Meyer, Director, The Cap Gemini Ernst & Young Center for Business Innovation, and author of BLUR: The Speed of Change in the Connected Economy and Future Wealth
"Surfing the Edge of Chaos is a breakthrough book, achingly relevant for the New Millennium, by synthesizing new developments from the life sciences, social sciences, and physical sciences into an exciting framework that will help organizations and their leaders thrive and revitalize themselves in this post-modern, hypo-turbulent era. It has the added advantage of rendering subtle and complex ideas into readable prose by refracting the ideas through the prism of real-life organizations. This book will be must reading for any serious executive or student of organizational change."
-- Warren Bennis, University Professor and Founding Chairman of the Leadership Institute, University of Southern California, and author of Managing the Dream
"Surfing the Edge of Chaos is an action plan for bringing organizations to life and life to organizations. An organization is a living system that must adapt to a changing environment -- the same as species in nature. Thinking of a company as a 'well-oiled machine' or of yourself as a cog in that machine is a recipe for extinction. Richard Pascale, Mark Millemann, and Linda Gioja provide exciting new ways to think about the professional and personal challenges everyone faces today."
-- Prof. Gary Hamel, author of Leading the Revolution and coauthor of Competing for the Future; Visiting Professor, London Business School; and Chairman of Strategos
"Grounded in both theory and practice, Surfing the Edge of Chaos helps any manager facing change to replace equilibrium and the status quo with innovation and self-renewal. The links drawn between the world of nature and the world of business form a particularly rich source of ideas for turning complexity and chaos into resolve and results."
-- Dave Ulrich, Professor of Business, University of Michigan, and author of Results-Based Leadership
Surfing the Edge of Chaos is a brilliant, powerful, and practical book about the parallels between business and nature -- two fields that feature nonstop battles between the forces of tradition and the forces of transformation. It offers a bold new way of thinking about and responding to the personal and strategic challenges everyone in business faces these days.
Pascale, Millemann, and Gioja argue that because every business is a living system (not just as metaphor but in reality), the four cornerstone principles of the life sciences are just as true for organizations as they are for species. These principles are:
Equilibrium is death.
Innovation usually takes place on the edge of chaos.
Self-organization and emergence occur naturally.
Organizations can only be disturbed, not directed.
Using intriguing, in-depth case studies (Sears Roebuck, Monsanto, Royal Dutch Shell, the U.S. Army, British Petroleum, Hewlett Packard, Sun Microsystems), Surfing the Edge of Chaos shows that in business, as in nature, there are no permanent winners. There are just companies and species that either react to change and evolve, or get left behind and become extinct.
Parallels between Yellowstone National Park and Sears show why equilibrium is a dangerous place in both nature and business.
How Monsanto used a "strange attractor" to move to the edge of chaos to alter its identity and transform its culture.
The unlikely story of how the U.S. Army embraced the ideas of self-organization and emergence.
Why the misapplication of linear logic (reengineering a business or attempting to eradicate predators in nature) will inevitably fail.
The stories in Surfing the Edge of Chaos are of pioneering efforts that show how the principles of living systems produce bottom-line impact and profound transformational change. What's really striking about them, though, is their reality. They are about success and failure, breakthroughs and dead-ends. In short, they are like the business you are in and the challenges you face.
From the Hardcover edition.