This book is immediately and genuinely useful. The author made the book a quick, fun read with features like self-evaluation questions, case studies and good design. It's targeted to entrepreneurs and mid-sized companies, but big companies that are wasting tons of money on "big splash, no cash" websites ought to follow the business-building tips presented in this book, too. My favorite: the chapter on writing scenarios to identify visitors information needs. My only complaint: I wish the section "Dealing with Outside Design Firms" was longer. Read this book before spending a dime on your Web site!