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Planning initiatives
Exploring strategic implications
Analyzing costs/performance
Selecting providers
Negotiating terms
Transitioning resources
Managing relationships
As you would expect of a book that is set up as a manual, there are plenty of tables, check lists and examples included to illustrate each process and sub-process.
'Outsourcing ... becomes strategic when it is aligned with the organisation's long-term strategies, and when the typical outsourcing benefits will emerge over several years, and when the results, either positive or negative, will be significant to the organization.'
While this definition and the subsequent detail distinguishes 'strategic' outsourcing from tactical moves driven simply by cost-cutting or problem solving, it is still a fairly long way from Doz and Hamel's definition of strategic alliances in terms of the 'race for the future' (technology) and 'race for the world' (globalisation). Outsourcing implies that the outsourcer is in control - this is not an equal partnership - even though the distinction from an alliance becomes somewhat blurred in the series of boxes throughout the text that go beyond traditional reasons for outsourcing to provide "Another Reason to Outsource". These wider reasons are mentioned, but there is little discussion of the relative advantages of outsourcing compared with other sorts of partnering arrangements.
Compare with Lendrum, Tony: The Strategic Partnering Handbook
Maurice Greaver brings real value in the discussions of outsourcing as it relates to the organization's vision, strategies, core competencies, and other transformaton tools. As the president, I now better understand how the outsourcing tool fits into the bigger picture.
Finally, the step by step guidance is especially helpful to the project team as they move through the initiative. He offers many tips that only a wealth of experience could have generated. You can significantly cut your outsourcing learning curve with this book.


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