Don't even consider starting an eBay business without reading this book. It will pay for itself in no time by helping you avoid many of the pitfalls of new sellers. You will learn how to build more attractive auctions, write interesting and informative copy, take better photos, market your auctions well and provide top-notch customer service, all of which should increase your profits.
Perhaps what makes Collier's book more valuable than that other eBay "Bible" is that Collier's wasn't employed by eBay, so she could be frank about things she liked and didn't like about the auction management tools provided by eBay, and she could recommend sites not affiliated with eBay.
The chapter on auction management software seemed to be lacking. Numerous auction management programs are available, but some of the better ones were not mentioned, such as Inkfrog and Sparedollar. Collier does cover several of the larger auction management software providers, but after reading about several of them, it becomes difficult to differentiate between them. A side-by-side comparison chart summarizing the features would have been helpful. At first glace, all the programs seem the same. After looking into it, they can vary greatly not only in features but in price.
Keep in mind that this book focuses on eBay, only. When you need basic business legal or tax info, don't rely on this book, because Collier doesn't cover it in depth. There are plenty of other resources for that information.
Additionally, this book covers the basics of running a business on eBay, but there is more to learn regarding selling in SPECIFIC categories. One great resource is the eBay discussion board. There is a board for most of the eBay categories, and so much can be learned here. I sell clothing, and the eBay Clothing & Accessories Sellers discussion board is the portal where clothing sellers get together and help each other. Not a day goes by when I don't learn how to better my business from this group.
