Teams have been used effectively as a management tool to reengineer companies, to implement total quality management, to develop and complete projects, and to coach other employees. The authors variously have cowritten such popular works as
Zapp! The Lightning of Empowerment (1992) and
Empowered Teams (1991), and now they demonstrate how teams have been used successfully in these 20 in-depth, instructive case studies that show why or when a team approach should be considered, what problems can result, what successes should follow, and what lessons will be learned. The authors provide valuable information for managers considering the team approach and for employees who might be selected as team members.
David Rouse
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Pressestimmen
"The final word on teams."
An excellent book for benchmarking empowered teams within world-class organizations without ever leaving your desk.'' --Fred Eintracht, team leader, Texas Instruments, Defense Systems and Electronics Group, High-Performing Organizations Development
"For those readers grappling with implementing teams, Inside Teams is worth its weight in benchmarking funds."
A very valuable resource! Kraft General Foods Customer Support Services have used numerous practical, real-life examples from this book to help our internal customers understand the teams process and realize what business results they can expect from implementing teams.'' --Nicholas Bridges, Director of Training, Kraft General Foods, Customer Support Services
"An invaluable guide. . . . Whether or not companies used teamwork to redesign core processes or to gain business focus and competitive advantage, getting a behind-the-scenes look at their practices is an enlightening journey."
A wonderfully
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