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People Skills [Kindle Edition]

Robert Bolton
4.8 von 5 Sternen  Alle Rezensionen anzeigen (16 Kundenrezensionen)

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Improve your personal and professional relationships instantly with this timeless guide to communication, listening skills, body language, and conflict resolution.

A wall of silent resentment shuts you off from someone you love....You listen to an argument in which neither party seems to hear the other....Your mind drifts to other matters when people talk to you....

People Skills is a communication-skills handbook that can help you eliminate these and other communication problems. Author Robert Bolton describes the twelve most common communication barriers, showing how these “roadblocks” damage relationships by increasing defensiveness, aggressiveness, or dependency. He explains how to acquire the ability to listen, assert yourself, resolve conflicts, and work out problems with others. These are skills that will help you communicate calmly, even in stressful emotionally charged situations.

People Skills will show you:

· How to get your needs met using simple assertion techniques

· How body language often speaks louder than words

· How to use silence as a valuable communication tool

· How to de-escalate family disputes, lovers' quarrels, and other heated arguments

Both thought-provoking and practical, People Skills is filled with workable ideas that you can use to improve your communication in meaningful ways, every day.


Explores listening, assertion, and conflict management skills needed for the development of effective interpersonal communications and more meaningful human relationships, with an examination of barriers to communication.


  • Format: Kindle Edition
  • Dateigröße: 3459 KB
  • Seitenzahl der Print-Ausgabe: 322 Seiten
  • Verlag: Touchstone (24. November 2009)
  • Verkauf durch: Amazon Media EU S.à r.l.
  • Sprache: Englisch
  • ISBN-10: 067162248X
  • ISBN-13: 978-0671622480
  • ASIN: B003BFXAS0
  • Text-to-Speech (Vorlesemodus): Aktiviert
  • X-Ray:
  • Word Wise: Aktiviert
  • Durchschnittliche Kundenbewertung: 4.8 von 5 Sternen  Alle Rezensionen anzeigen (16 Kundenrezensionen)
  • Amazon Bestseller-Rang: #110.458 Bezahlt in Kindle-Shop (Siehe Top 100 Bezahlt in Kindle-Shop)

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4.8 von 5 Sternen
4.8 von 5 Sternen
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6 von 6 Kunden fanden die folgende Rezension hilfreich
5.0 von 5 Sternen Brilliant work 13. Mai 2000
Von Ein Kunde
I have gone through the other reviews and I disagree with the criticism a few of them show. I have so far read over 30 books on people-communications skills and relationships, and I believe this is one of the best. It is unique in its approach, ethical, very easy to read and, more importantly, it works. It absolutely works. I was pleasantly surprised for the results when applying the techniques. It is one of those books you read and re-read. Interacting with others successfully is one of the most difficult, yet rewarding aspects of life. I honestly think this book, if taken seriously, can dramatically improve that interaction. I have only endorsed five books in (Being an avid reader, I have bought and read about 120 during the last three years), and this is one of them.
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2 von 2 Kunden fanden die folgende Rezension hilfreich
Format:Taschenbuch|Verifizierter Kauf
In the Year of 2007 Tom Butler-Bowdon in his book "50 Psychology Classics" is recommending "People Skills" by Robert Bolton written in 1979. Having studied many books about the subject of communication I was sceptical whether a 30 years old book would stand the test of time. It is a fountain of information how to tackle systematically and successfully the challenges of communication in private as well as business environments. Parents, people responsible for other people like teacher, people in service professions, sales people, specialists with intensive interactions with other people like medical doctors, lawyers etc. etc. should study this book and take what is needed to practice. There are many books on the market dealing with various areas of communication, like teamwork, negotiation, conflict management, self improvement etc. You find very good advice for all these areas in this single book of Robert Bolton.
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1 von 1 Kunden fanden die folgende Rezension hilfreich
5.0 von 5 Sternen A MUST-READ AT LEAST ONCE A YEAR 24. April 1999
Von Ein Kunde
I bought this book at a garage sale back in 1988. It has been of tremendous value to me, both in the workplace and in personal relationships. As I've been exposed to current counseling regarding passive/assertive/aggressive behavior this past year, I have appreciated PEOPLE SKILLS all the more. This book is very clear and teaches the new behavior skills one step at a time. The in-depth comparisons between passive and aggressive behaviors is invaluable. Assertion skills make sense as a balanced choice after grasping the teaching presented here.
I'm so glad this book is not out of print, as my copy is precariously taped together!
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1 von 1 Kunden fanden die folgende Rezension hilfreich
5.0 von 5 Sternen Skills that Make A Difference 5. Mai 2000
People Skills is a book that I wish I had read as a young person starting out in life. The concepts and skills that are taught in this book have made a big difference in my life, even though I did not learn the skills until later in my career. (People Skills is the basis for a wonderful workshop - Leadership Communication Skills - that I attended as a mid-career adult.) I highly recommend this excellent book to anyone who is interested in improving relationships and increasing job performance.
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5.0 von 5 Sternen The book should be called LIFE SKILLS! 28. Oktober 1999
Von Ein Kunde
If the skills described in the book were truly applied in life, the world would be a much better place to live! What amazes me the most, is the author's ability to convey techniques as to how to handle difficult people and manage difficult situations: no manipulations are implied; only an earnest approach to ascertain the other person's feelings in order to overcome differencies and difficulties while establishing a positive relationship.
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1 von 1 Kunden fanden die folgende Rezension hilfreich
Von Ein Kunde
Anyone wanting to learn skills in interpersonal relationships must get this book. No book will help cure your problems, that has to come from how you use the skills. Skills learned in this book have improved my relationships with people. Remember, book or no book, new skills take time. This book is an excellent price and you won't regret buying this book!
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Von Ein Kunde
Dr. Bolton has done a terrific job of developing a practical guide to interpersonal interactions. It is organized into logical categories and full of practical situations and useful examples.
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5.0 von 5 Sternen One for the bookshelf! 4. August 1998
Von Ein Kunde
This book is one of the best books on skills on human relationships that I have ever read. It is easy to understand and gives indepth advice on how to improve. The barriers in communication which are brought up in the book are so common to people which can only help by being aware of them. The style is easy going rather than academic! I do suggest doing some kind of counselling course before reading the book because some of the concepts are related to that area; the book has made me appreciate what really happens in human communication. The areas are well researched with quotes and personal experinces which give the book substance. Unlike some information that is recieved this book will deliver if the contents are properly practiced. It is a book that anyone can read time and time again with something to learn each reading.
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