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Negotiation (Harvard Business Essentials) [Kindle Edition]

Richard Luecke , Harvard Business School Press
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Negotiation--whether brokering a deal, mediating a dispute, or writing up a contract--is both a necessary and challenging aspect of business life. This guide helps managers to sharpen their skills and become more effective deal makers in any situation.


Negotiation - whether hammering out a great job offer, settling a dispute with a client, drafting a contract, or making trade-offs between business units - is both a necessary and challenging aspect of business life. In the business world, confident negotiators are always in high demand. Bringing a difficult negotiation to a successful conclusion can be one of the most exhilarating - and valuable - aspects of business today. Packed with practical advice and handy tools, "Negotiation" will help any manager sharpen skills and yield a sizable payoff.Contents include: preparing the necessary information before a negotiation; managing multiparty negotiations; assessing the position of the opposing side; determining your sources of power and authority in a negotiation; and, recognizing the barriers to agreement and how to overcome them. Readers can access free interactive tools on the Harvard Business Essentials companion web site. Series Adviser: Michael Watkins, Associate Professor Michael Watkins does research on negotiation and leadership.

He is the coauthor of "Right From the Start: Taking Charge in a New Leadership Role" (HBS Press, 1999) and the author of "Taking Charge in Your New Leadership Role: A Workbook" (HBS Publishing, 2001), both of which examine how new leaders coming into senior management positions should spend their first six months on the job.This is the reliable source for busy managers. "The Harvard Business Essentials" series is designed to provide comprehensive advice, personal coaching, background information, and guidance on the most relevant topics in business. Drawing on rich content from Harvard Business School Publishing and other sources, these concise guides are carefully crafted to provide a highly practical resource for readers with all levels of experience. To assure quality and accuracy, each volume is closely reviewed by a specialized content adviser from a world class business school. Whether you are a new manager interested in expanding your skills or an experienced executive looking for a personal resource, these solution-oriented books offer reliable answers at your fingertips.


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2 von 2 Kunden fanden die folgende Rezension hilfreich
Von NOgo
Mir hat das Buch überhaupt nicht geholfen. Theoretisches MBA Gelaber mit minimaler intellektueller Tiefe oder Erkenntnissen (Rubrik Dealbreaker: don't be overconfident! ach so!). MBA Gelaber von seiner schlimmsten Sorte: kann man sich sparen!
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5.0 von 5 Sternen Sehr Lesenswert 10. Dezember 2011
Format:Taschenbuch|Verifizierter Kauf
Dieses Buch gibt einen sehr guten Überblick über die Theoretischen Grundlagen und Verhandlungstechniken wider, und erklärt diese auch Praxisnah und unkompliziert. Für mich war es eine tolle Einführung und in vielen kleineren und grösseren Verhandlungen die im Leben so anstehen, greife ich auf Techniken aus diesem Buch zurück. Auch einige Phänomene und Verhaltensweise meiner Verhandlungspartner kann dieses Buch sehr gut erklären.

Klare Kaufempfehlung
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Die hilfreichsten Kundenrezensionen auf (beta) 4.5 von 5 Sternen  30 Rezensionen
48 von 53 Kunden fanden die folgende Rezension hilfreich
4.0 von 5 Sternen Solid but nothing special 23. Juni 2004
Von Jaewoo Kim - Veröffentlicht auf
Format:Taschenbuch|Verifizierter Kauf
This is a good first book to buy if you want to understand the fundamentals of negotiation. I thought the first 40 pages were very thought provoking. The rest seems to be fillers. If you already know and understand what BATNA is, then don't bother buying this book. The the book's explanation of BATNA and its importance in all negotiation is worth its price and your time.
21 von 23 Kunden fanden die folgende Rezension hilfreich
5.0 von 5 Sternen Negotiating Fundamentals 21. Dezember 2006
Von Elijah Chingosho - Veröffentlicht auf
The "Harvard Business Essentials Guide to Negotiation" is an excellent introductory book for laying out the essential basic elements of successful negotiations. Step-by-step, the book explains the necessary skills that one requires to carry out effective negotiations.

The book explains the distinction between distributive and integrative negotiation. Distributive bargaining seeks to divide up a fixed amount of resources resulting in a win-lose situation whereas integrative bargaining seeks one or more settlements that can result in win-win outcomes. Integrative bargaining is preferable to distributive bargaining because integrative process builds long-term relationships and facilitates being future partners. It bonds negotiators and enables them to leave the negotiating process feeling that they have all won. The reason why distributive bargaining is prevalent in organizations is that parties are often not open with information and neither are they candid about their concerns. There is often lack of trust and empathy.

The book also describes the concept of BATNA, that is, the best alternative to a negotiated agreement or the lowest acceptable value to an individual for a negotiated agreement. Any offer that you receive that is higher than your BATNA is good and by the same token, you cannot expect the other party to accept an offer that is lower than their BATNA.

The book also highlights other essential elements to a successful negotiation including the need to prepare and plan, being clear about the ground rules, justifying issues on the negotiating table, bargaining and resolving conflicts as well as closure and implementation

The book is well written and is easy to understand and follow. Recommended reading for beginners to negotiation.
6 von 6 Kunden fanden die folgende Rezension hilfreich
5.0 von 5 Sternen good introduction to negotiation 8. Oktober 2006
Von Edward Zeh - Veröffentlicht auf
I don't have much experience in negotiation. But in the last few months I realized that having good negotiation skills is major to be successfull in both professional and private life.

The book starts in the first chapter with a comparison of distributive and integrative negotiation. Distributive means that the parties just talk and fight about the price. Unfortunately, this is what is going on in negotiations most of the time. Instead you should aim for integrative negotiations where you discuss more than just the price. Often, one party can give something of little value to other, which is of great value for them. Sad enough, many negotiator are so much concerned about their own benefit, that they forget to think about the other party and their interests. But to have integrated negotations both paties need to thing of each other.

Another important concept this book elaborates on is the so called BATNA, that is the "Best Alternative To a Negotiated Agreement". Before you start negotiating you need to know what happens if you don't get the deal. If you are unable to gain something which is of greater value than the current situation, why should you agree on the deal ? During the negotiations always think of your BATNA and don't go below it.

The rest of the book emphasizes the importance of trust between parties, how to prepare a successful negotiation meeting and the different styles of communication.

A good reading of everyone new to negotiation.
10 von 12 Kunden fanden die folgende Rezension hilfreich
3.0 von 5 Sternen Negotiation 10. November 2006
Von Anthony Brown - Veröffentlicht auf
I think these types of books work better when they diagram and use modeling as a method to teach. Like many books I read, there was a sense of repetitiveness. I think overall it is a good introductory book for negotiation skills, but not what I was looking for.
27 von 37 Kunden fanden die folgende Rezension hilfreich
5.0 von 5 Sternen An Essential and Invaluable Introduction 20. Juli 2005
Von Robert Morris - Veröffentlicht auf
This is one of the volumes in the new Harvard Business Essentials Series. Each offers authoritative answers to the most important questions concerning its specific subject. The material in this book is drawn from a variety of sources which include the Harvard Business School Press and the Harvard Business Review as well as Harvard ManageMentor®, an online service. I strongly recommend the official Harvard Business Essentials Web site ([...]) which offers free interactive versions of tools, checklists, and worksheets cited in this book and other books in the Essentials series. Each volume is indeed "a highly practical resource for readers with all levels of experience." And each is by intent and in execution solution-oriented. Although I think those who have only recently embarked on a business career will derive the greatest benefit, the material is well-worth a periodic review by senior-level executives.

Richard Luecke is the author of several other books in the Essentials series. Once again, credit him with pulling together a wealth of information and counsel from various sources. In this instance, he was assisted by a subject advisor, Michael Watkins, who is an associate professor at the Harvard Business School who does research on negotiation and leadership. Together, they have carefully organized the material as follows.

First, they examine various types of negotiation (e.g. distributive and integrative) and then introduce four key concepts: BATNA (i.e. best alternative to a negotiated agreement), reservation price, ZOPA (i.e. zone of possible agreement), and value creation through trades. Next, they shift their attention to nine steps of preparation to consummate a deal; "table tactics" when engaged in negotiation; FAQs about price, process, and "people problems; barriers to agreement (e.g. negotiating with "die-hard bargainers"); mental errors (e.g. irrational expectations); the importance of establishing and then cultivating various relationships; negotiating for others (i.e. the functions of independent and non-independent agents); and finally, negotiation skills which build organizational competence (e.g. continuous improvement and using negotiation as an organizational opportunity). I especially appreciate the fact that, at the end of each of the ten chapters, a "Summing Up" section is provided which focuses on key points and, later, facilitates a review of the book's narrative. I am also grateful for "Useful Implementation Tools" in the Appendix.

Years ago, the eminent psychologist Carl Rogers recommended three separate but related steps when one is involved in a negotiation of any kind. First, identify the issues on which both "sides" agree and set them aside. Next, agree to concessions, compromises, etc. on other issues and then set them aside. Finally, isolate the issues which remain and focus on them. This approach usually (not always) achieves, eventually, a mutually acceptable and (preferably) mutually beneficial agreement. Experts suggest that negotiation should not be viewed as a Zero Sum Game. If at all possible, the ultimate agreement should be a Win-Win for everyone involved.
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