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Measuring the User Experience
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"If Tom and Bill could convince me, perhaps the world s biggest fan of qualitative testing, that usability metrics are really valuable which they have, in this wonderful book then there s no doubt they ll convince you. I loved reading this book, because it was exactly like having a fascinating conversation with a very smart, very seasoned, and very articulate practitioner. They tell you everything you need to know (and no more) about all the most useful usability metrics, explain the pros and cons of each one (with remarkable clarity and economy), and then reveal exactly how they actually use them after years and years of real world experience. Invaluable!" Steve Krug, author of Don t Make Me Think: A Common Sense Approach to Web Usability
"This book is a great resource about the many ways you can gather usability metrics without busting your budget. If you re ready to take your user experience career to the next level of professionalism, Tullis and Albert are here for you and s
"This book is a great resource about the many ways you can gather usability metrics without busting your budget. If you re ready to take your user experience career to the next level of professionalism, Tullis and Albert are here for you and s
Kurzbeschreibung
Effectively measuring the usability of any product requires choosing the right metric, applying it, and effectively using the information it reveals. "Measuring the User Experience" provides the first single source of practical information to enable usability professionals and product developers to do just that. Authors Tullis and Albert organize dozens of metrics into six categories: performance, issues-based, self-reported, web navigation, derived, and behavioral/physiological. They explore each metric, considering best methods for collecting, analyzing, and presenting the data. They provide step-by-step guidance for measuring the usability of any type of product using any type of technology. This book: presents criteria for selecting the most appropriate metric for every case; takes a product and technology neutral approach; and, presents in-depth case studies to show how organizations have successfully used the metrics and the information they revealed.
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Buchdeckel | Copyright | Inhaltsverzeichnis | Auszug | Stichwortverzeichnis
Buchdeckel | Copyright | Inhaltsverzeichnis | Auszug | Stichwortverzeichnis
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16 Rezensionen
16 von 17 Kunden fanden die folgende Rezension hilfreich
Most comprehensive book I've found about measuring usability
8. Mai 2008
Format:Taschenbuch
Finally, a book that brings together all the best practices and methods for collecting, analyzing and presenting metrics for usability evaluations from all the best (and most reliable) sources. The book is concise and succinct, and draws so much of its content from industry research and experience. It's pure gold!
I simply couldn't believe that everything I have learned (through experience) and read (through research) over the last 7 years was put into one place!
In my opinion, this book will easily become required reading (as Jakob Nielsen's - "Usability Engineering") and used by those new to the field, and practitioner's as reference.
I simply couldn't believe that everything I have learned (through experience) and read (through research) over the last 7 years was put into one place!
In my opinion, this book will easily become required reading (as Jakob Nielsen's - "Usability Engineering") and used by those new to the field, and practitioner's as reference.
8 von 8 Kunden fanden die folgende Rezension hilfreich
a "must have" for usability practitioners
3. Mai 2008
Format:Taschenbuch
Evaluation is near and dear to my heart and this book is straight forward, easy to read and gets right to the point. It is pragmatic and practical -- exactly the kind of book practitioners need. But it is also nice for those of us that think of ourselves as applied researchers too. It not only talks about various measurements -- how to take them, how to present them, when to use them and their positives and negatives etc., but it also gives a briefing and/or references to the related research both pro and con.
I would rate this book as a "must have" for anyone that does evaluation.
I would rate this book as a "must have" for anyone that does evaluation.
10 von 11 Kunden fanden die folgende Rezension hilfreich
My new favourite reference book
10. Juli 2008
Format:Taschenbuch
This book is absolutely fantastic. I received my copy of it last night and stayed most of the night reading through it as I simply couldn't put it down. I've been working as an interaction designer / usability tester for a couple of years and this has overnight become my new favourite reference book. It's easy to read without glossing over essential detail (a criticism I have of many modern usability books). The advice on graph selection would make both Edward Tufte and Stephen Few proud. This book is filled with practical advice on how to communicate data, manage integrity and measure the user experience in a business setting.
I agree with the previous two reviewers that this book is a must have bible for everyone involved in usability evaluation.
I agree with the previous two reviewers that this book is a must have bible for everyone involved in usability evaluation.
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