This book is a panoramic view of metrics across the enterprise. Although the book is written by members of the International Function Point Users Group it goes well beyond software estimating. It encompasses measurement techniques that are consistent with function points, but are also useful when applied to other methods.As expected, the book starts with a discussion of function points, its evolution as a methodology, and how it has evolved as a means of measuring a full spectrum of attributes, such as quality, productivity, time and effort. In addition to generic attribute metrics this book shows how function points can be applied to earned value project management, developing a balanced scorecard that views the enterprise holisitcally, business and e-commerce metrics and evaluations and benchmarking.
Parts that I especially like include:
* The complete data collection, analysis and action process that is embodied in the book. This can be used in any setting, such as the Constructive Cost Model (CoCoMo), as well as FP.
* IT work units, which are applicable to production services and support. This dispells the notion that function points are only useful for software estimating. This is also augmented by a later section in the book that addresses IT and business measures that is sure to change the way you approach measuring the overall value of IT.
* Demonstrated use of function points as a viable project estimating technique that extends to projects other than software development.
* Clearly written explanation of statistical process controls.
I've only highlighted the parts of the book in which I have personal and professional interests. The book contains much more material that covers the entire spectrum of enterprise metrics, including case studies and reflecting the views of each individual author who contributed chapter(s). In my opinion this book is, and will remain for years to come, one of the most important texts on IT measurement. Time will tell, of course, but I haven't found a more complete book on the subject.
