Mintzberg is the author of two out of The 100 Best Business Books you will never have time to read": "The Nature of Managerial Work" and "The Rise and Fall of Strategic Planning". Both deserve that ranking. I appreciate Mintzberg as a Management authority. "Managing" itself is neither a "best business book" nor a "bad business book".
Based on business management experiences since 1981 and intensive business management book studies I agree with the following important and interesting parts in "Managing":
- "We should be seeing managers as leaders and leadership as management practiced well" (see P. Drucker).
- "Managing is a practice; learned primarily through experience, and rooted in context" (see P. Drucker).
- "There is no `one best way' to manage; it depends on the situation."
- "National culture has surprisingly little effect on the content of managing" - corporate culture as a glue.
- "The culture of an organization may be rather difficult to establish...rather easy to destroy..."
- "The manager has to practice a well-rounded job instead of lopsided managing" - stakeholder focus.
- "Managing styles as Art, Craft, Science" is an appropriate model for management practices.
- "We can neither do without managers nor afford to idolize them."
- "Strategies can form without being formulated: they can emerge through efforts of informal learning..."
- "The Mysteries of Measuring": importance of "plain old judgment" - I add "sound business judgment".
- "Paradoxes and predicaments, labyrinths and riddles, are built into managerial work."
- "A remarkable number of effective members are reflective, know how to learn, explore, back off, try..."
- "Management Styles" as described by Ichak Adizes, an excellent reference model published in the 70s.
- The author's references to his excellent book "Managers Not MBAs".
I have strong doubts about the practicability of the following parts of "Managing":
watching 29 managers in business, government, health care and social sector on one day is not an appropriate methodology to draw general conclusions about "Managing", maybe it is good enough to confirm Mintzberg's own view developed during decades;
I prefer the new and excellent "St. Galler Management Model" compared to the "general model of managing" in chapter 3;
the model of "controlling through decision making" is no real help for practitioners;
"The Untold Varieties of Managing" in chapter 4 and "The Inescapable Conundrums of Managing" are partly true and partly abstract and misleading;
in chapter 4, pg. 131 Mintzberg raises the question "Is the Manager a Chameleon?" which triggers my impression that the whole book is a kind of chameleon which I would not recommend to newly appointed managers looking for guidance and orientation;
the "postures of managing" represent efforts to rename motherhood activities;
Mintzberg positions the World Wide Web, the Linux Operating System, Wikipedia, the so called open source systems as "Minimal Managing", thus he is totally ignoring and underestimating the management efforts to develop and keep such systems going;
readers interested in "Managing Effectively" (chapter 6) should better read Peter Ducker's "The Practice of Management."