This work serves as a basic source of information on consulting, and as a guide for the training and development of consultants. It explains how to manage consulting firms and projects while coping with today's challenges in various areas of business activity, and defines the consultant's professional role and responsibility to clients and society. In this third, completely revised and updated edition, a team of practitioners and academics describe current trends and experiences, and look at future prospects. New topics include: privatized enterprises; the public sector and the informal sector; productivity and performance improvement; quality assurance in consulting; and information technology in consulting firms. New and practical materials, guidelines and checklists are provided throughout. The book provides a complete overview of state-of-the-art consulting approaches, methods and practices, with a balanced international perspective.