In Making Your Point, David Bartlett offers his staggering wealth of knowledge regarding the world of public relations and communications to the reader in a well-written and clearly understandable manner. Navigating through the world of communications can be challenging, but Barlett lays down a very clear set of effective ideas that may be implemented anywhere: when dealing with one person or one-thousand. The book emphasizes planning and establishing empathy with your audience so as to make your message more readily understood and, more importantly, accepted. As well, Barlett writes sagely about promoting messages through new and growing avenues such as blogs, podcasts, and even through YouTube videos. This book is an absolute must for anyone in the world of Public Relations, as well as those who are just seeking a better understanding of the tactics behind working with the news media.