I absolutely love this book.It is extremely thorough on everything that is vitally important to not only getting your business off to a good start and beyond, but it gives you UNDERSTANDING of why you have to do to those things to succeed. I don't know about you but I need background & clarity on something before I go and do it. Plus, I am a teacher by profession so I need facts and details.I hesitated buying this book b/c the title was so daggone cheesy so I wasted my money on other books that were a lot of hype and too general. This is not one of them. She clearly and plainly covers ALL areas from your first phone calls to when one moves into leadership and how to train your trainers.Get this book you be glad you did in spite of its title. This book, Street-Smart Network Marketing and Selling Among The Wolves w/o Joining the Pack are the three foundations of my network marketing library.No hype just straight forward useful information.