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Kiss Bow or Shake Hands 2nd Edition: The Bestselling Guide to Doing Business in More Than 60 Countries (Kiss, Bow, or Shake Hands: The Bestselling Guide to Doing Business in More Than 60) [Englisch] [Taschenbuch]

Terri Morrison
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27. Oktober 2006 Kiss, Bow, or Shake Hands: The Bestselling Guide to Doing Business in More Than 60
Your Passport to International Business Etiquette The most authoritative and comprehensive text of its kind, Kiss, Bow, or Shake Hands, 2nd Edition is your must-have guide to proper international business protocol. With countries such as China and India taking on a more significant role in the global business landscape, you can't afford not to know the practices, customs, and philosophies of other countries. Now fully revised, updated, and expanded with over sixty country profiles, Kiss, Bow, or Shake Hands, 2nd Edition provides invaluable information on how to handle common business interactions with grace, respect, and an appreciation for different cultures.

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Kiss Bow or Shake Hands 2nd Edition: The Bestselling Guide to Doing Business in More Than 60 Countries (Kiss, Bow, or Shake Hands: The Bestselling Guide to Doing Business in More Than 60) + studium kompakt - Fachsprache Englisch: Intercultural Business Communication: Studienbuch
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More than a decade after establishing itself as the number-one book on international business etiquette, "Kiss, Bow, or Shake Hands" has been fully revised to reflect the profound global transformation that has occurred since its debut. In this new edition, author Terri Morrison - the leading expert in this field - has included: comprehensive updates for each of the book's 60-plus country chapters; several brand-new sections, including Cultural IQ tests, "Know Before You Go" tips and alerts on international security; and additional chapters on Austria, Belize, Ireland, South Africa, Vietnam and the Vatican. The most comprehensive, authoritative text of its kind, the first edition of this invaluable reference guide has won a following among high-ranking military officials, influential corporate executives and business school professors alike. This new edition, with its wealth of revised material and discussions of current hot topics, is proof that such a classic only gets better with time.

Über den Autor und weitere Mitwirkende

Terri Morrison is president of Getting Through Customs, a highly successful Internet product and training firm for global business travellers. Her clients include American Airlines, AEP, Carnival Cruise Lines and Hewlett Packard. She conducts many seminars, has written for many publications and has appeared on numerous TV shows. Wayne A. Conaway is the coauthor of several books on cross-cultural communications, including Dun & Bradstreet's Guide to Doing Business Around the World (written with Terri Morrison).

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4.8 von 5 Sternen
4.8 von 5 Sternen
Die hilfreichsten Kundenrezensionen
1 von 1 Kunden fanden die folgende Rezension hilfreich
5.0 von 5 Sternen Perfect Introduction to different cultures 28. Juli 2011
This well-written book is a fast and perfect introduction to different cultures. I use it to prepare myself for a trip to different cultures and countries. I give it also to peers, employees, and clients. Locals have confirmed me that more than 90% of the facts are true. Please pay attention to the fact that this book is written from the US perspective and avoid the creation of stereotypes. Although the book describes each country in a few pages, each culture is very rich and diverse. Judge it for what it is: An introduction. If you need additional information, you need to find books which are focused on a single country or region.
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1 von 1 Kunden fanden die folgende Rezension hilfreich
5.0 von 5 Sternen Echte Hilfestellung 8. September 2009
Von Ela
Eines der wenigen Bücher zum Thema interkulturelle Kommunikation, das den Fokus nicht auf wissenschaftlich aufgeblähte, wenig hilfreiche Theorie legt! Dabei ist es keineswegs oberflächlich. Den Leser erwarten in sehr übersichtlich strukturierter Form ganz konkrete und wirklich brauchbare, fundierte Hinweise zum erfolgreichen Umgang mit Menschen rund um den Globus. Das Buch eignet sich damit in erster Linie als wertvolles Nachschlagewerk für den Geschäftsreisenden, der sich z.B. vor einer konkret anstehenden Reise in ein bestimmtes Land einen schnellen Überblick verschaffen will. Die Fülle von Informationen zu einer erstaunlichen Anzahl von Ländern bietet jedoch auch ganz allgemein einen äußerst interessanten Lesestoff für jeden, der mit Menschen aus anderen Ländern zu tun hat oder sich ganz einfach für das Themengebiet "Andere Länder, andere Sitten" interessiert. Dass die Hinweise aus US-amerikanischer Sicht erfolgen, ist deutlich spürbar und meines Erachtens ein zusätzlich interessanter Aspekt, der den eigenen Blickwinkel relativiert. Sehr empfehlenswert!
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4.0 von 5 Sternen Neat 24. November 2013
Format:Taschenbuch|Verifizierter Kauf
Nice and short overview about cetrain dos and donts in a lot of countries. But it's really very bref introductions you need to read carefully and get the max out of every word.
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5.0 von 5 Sternen Mein Feedback 24. September 2013
Format:Taschenbuch|Verifizierter Kauf
Insgesamt sehr gut aufbereitet, leicht verständlich, übersichtlich und ausführliche Beschreibung des jeweiligen Landes.
Empfehlenswert für alle, welche im Ausland tätig sind und international auf der ganzen Welt sich richtig verhalten möchten.
Voraussetzung um dieses Buch zu verstehen: sehr gute Sprachkenntnisse in Englisch
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Die hilfreichsten Kundenrezensionen auf (beta) 4.3 von 5 Sternen  66 Rezensionen
6 von 6 Kunden fanden die folgende Rezension hilfreich
4.0 von 5 Sternen Two-foot Canadian Rule 12. August 2010
Von John W. Pearson - Veröffentlicht auf
Oops. A few years ago, I offended a colleague from another country. Before I visited that country--or hosted a guest from that country in my home--I had meant to learn more about his culture, his behavior styles, his business practices, even his negotiating techniques. But I didn't.

If you travel outside of your country, work in a multi-cultural office, worship with people from other cultures, email colleagues in other countries, or participate (or even lead) church short-term mission trips, I have a book for you.

Kiss, Bow, or Shake Hands: The Bestselling Guide to Doing Business in More than 60 Countries provides a snapshot look at nations where you may be traveling. Example: I visited Turkey this year. If you relied on the prevalent loud speaker calls to prayer, you would think that Turkey is a Muslim country. But this helpful book pointed out that Turkey has no official religion, even though 90 percent of the Turkish population is Sunni Muslim.

Did you know it's best to keep both feet flat on the floor in Turkey? "Displaying the soles of your shoes (or feet) to someone is rude." And, "it is rude to cross your arms while facing someone." Americans and Turks indicate "yes" by nodding their heads up and down, but Turks say no with their eyebrows. (You'll need to study that section before your next trip.)

What's the point? Cross-cultural travel is ripe with opportunities to embarrass yourself and demean others. Advance preparation will help. In Australia, for example, men "should not be too demonstrative with other men." Contrast that with the 2005 photo of U.S. President George W. Bush and Saudi Crown Prince Abdullah--and their hand-holding stroll at Bush's ranch in Crawford, Texas!

Each country profile includes the country background, business practices, cultural orientation and protocol. Example: in India, don't pat a child's hair. "The head is considered the seat of the soul by many Indians." In Canada (per the authors), "the standard space between you and your conversation partner should be two feet." But French Canadians may stand closer. (Memo to my Canadian clients: should I bring a yardstick next time, or will you provide it?)

Other books, such as the The CIA World Factbook 2010, cover every country, but this one focuses on just over 60, including England, Indonesia, South Korea, Pakistan, Mexico, Sweden, Columbia, Brazil, China and Russia. Globalization is here. This book will help you understand contexts, cultures and customs.
22 von 30 Kunden fanden die folgende Rezension hilfreich
1.0 von 5 Sternen Dubious advice at best 25. April 2007
Von Jeff - Veröffentlicht auf
I lived in South East Asia for nearly 12 years including over 8 of them in Indonesia. From tiny villages in Java with just under 30 families to the skyscrapers of Jakarta, running industrial projects and developing business. I even gained a native level fluency of the language.

At no time during that entire period did I EVER find an Indonesian who would hesitate to tell me "no". They can say it, do say, and even have a few different words for it. The only time I've ever seen someone suck air between their teeth is when they've eaten something really hot.

It's naive to think a single book or individual can cover the customs of 60 countries. Having spent considerable time in one geographic region with my feet on the ground for years in nearly a dozen countries, I couldn't even begin to start to explain the cultural traits and habits of maybe four or five of those countries.

Find yourself a real cultural etiquette book that focuses on the specific country you want to visit, and forget this superficial treatment that looks like a rehash of every other general cultural etiquette book I've ever read.
4 von 5 Kunden fanden die folgende Rezension hilfreich
4.0 von 5 Sternen Avoiding the cultural faux pas... 14. Oktober 2006
Von Thomas Duff - Veröffentlicht auf
Today's business world is such that you are very likely to have working relationships with global business partners. And you *should* know that "when in Rome, do as the Romans do". But what exactly is that? Terry Morrison and Wayne A Conaway bridge some of that information gap with the book Kiss, Bow, or Shake Hands. This is one of those books that could help you close a big deal (or avoid killing one).

The book covers a large number of countries, one chapter per, and gives you the basics of culture, history, language, and what-not. The chapter starts with a quick culture note (some small and interesting fact) followed by a Cultural IQ test (a few quick questions to see how much you know about the country). There are then tips on doing business there, a very brief historical background, the type of government that is practiced, and what languages are common. The Cultural Orientation section attempts to delve a bit into the general mindset of how they think, make decisions, and regard each other in terms of equality. Probably the most practical sections are the Business Practices and Protocol areas, where you learn what is expected when doing business over there. For instance, there are different speeds in which negotiations occur. Some countries get right to the point, while others will engage in social talk for an extended time before starting business. In some places, being on time is critically important, whereas in other countries, the other party may be an hour late with no explanation. There is also extensive coverage on what to wear and what is expected socially once you're outside of the normal workday.

Overall, I found the book pretty interesting. I read it from cover to cover, which isn't the best way to digest this book. Since countries in neighboring areas might be similar in culture, I found large sections of information that were identical to something I read a few pages before. It's better to use the book as reference, paying particular attention to the countries where you have interests. There are also websites included in the material that point you to additional references on history, culture, and the like. I would recommend using those, as you can only cover so much information in four or five pages.

While not an exhaustive reference for any particular area, it *will* keep you from making the obvious cultural faux pas. A book that would be worth reading before your next trip out of the States...
2 von 2 Kunden fanden die folgende Rezension hilfreich
5.0 von 5 Sternen Quick reference guide 2. Juni 2013
Von Stuart Agler - Veröffentlicht auf
Format:Taschenbuch|Verifizierter Kauf
A very good reference book for the frequent or infrequent international traveler. Sound tips on how business is done, and insights on local culture you should be aware of. Definitely worth purchasing.
2 von 2 Kunden fanden die folgende Rezension hilfreich
5.0 von 5 Sternen Great reference book 22. Mai 2013
Von Lawrence Plummer - Veröffentlicht auf
Format:Taschenbuch|Verifizierter Kauf
I have used this many times and find it very valuable for anyone traveling for business or pleasure . I just gave the book to a young student who is heading to Argentina this summer.
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