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Killer Web Content: Make the Sale, Deliver the Service, Build the Brand
 
 
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Killer Web Content: Make the Sale, Deliver the Service, Build the Brand [Englisch] [Taschenbuch]

Gerry McGovern
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Produktinformation

  • Taschenbuch: 220 Seiten
  • Verlag: A & C Black (27. November 2006)
  • Sprache: Englisch
  • ISBN-10: 071367704X
  • ISBN-13: 978-0713677041
  • Größe und/oder Gewicht: 23,2 x 17,3 x 1,1 cm
  • Durchschnittliche Kundenbewertung: 5.0 von 5 Sternen  Alle Rezensionen anzeigen (1 Kundenrezension)
  • Amazon Bestseller-Rang: Nr. 195.206 in Englische Bücher (Siehe Top 100 in Englische Bücher)

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Gerry McGovern
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Produktbeschreibungen

Pressestimmen

"Content-not fancy graphics-sells your product on your website. Read this book and apply it. We did". Maurice Coleman, Head of Commercial Strategy, Aer Lingus "Gerry McGovern's "Killer Web Content" is a must read for marketing and communications professionals who crave the ultimate results for their online presence. Not only is "Killer Web Content" educational and informational, it's an entertaining and useful collection of tips and techniques where you'll find both insight and inspiration to create web sites that talk to your audience in a language they want to hear." Karen O'Brien, Siemens Corporation. Manager, Web Content "An easy read and I would recommend it as a helpful guide for anyone who wishes to conduct a critical audit of their internet presence... A sleeves-rolled-up, helpful book that tells you that a website is a specialised publication that requires just as much editorial care as a newspaper or magazine. Financial World (December 2006) 'This short, sparky primer uncovers value in a neglected business asset.' Director (January 2007)

Kurzbeschreibung

On the Internet, if you're not read, you're dead. Written by an internationally-acclaimed specialist in this field, Killer Web Content gives you the strategies and practical techniques you need to get the very best out of your Web content. Accessible, concise and practical, it will make your website really work for you. This book helps readers to: * provide visitors to their website with the right content at just the right time * write compelling Web content that users really respond to and want more of * make sure their website has the best possible chance of getting into the first page of search results * understand the benefits of blogs, RSS, and e-mail newsletters Web content is an increasingly important asset. It helps sell products and deliver services. From travel companies to software companies, from universities to governments, it's something that has to be got right.

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In diesem Buch (Mehr dazu)
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Buchdeckel | Copyright | Inhaltsverzeichnis | Auszug | Stichwortverzeichnis
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Format:Taschenbuch
Gerry McGovern kämpft seit Jahren für gute Inhalte auf Websites. Dieses unterhaltsame Buch fasst alle seine Gründe auf 220 Seiten zusammen. Er verdeutlicht, warum der Content so entscheidend ist, warum Design, Web 2.0 und alles andere nur sekundär ist. Nur wenn der Inhalt gut ist, wird die Site ein Erfolg. Das ist untermauert mit zahlreichen Beispielen, teilweise zum lachen, teilweise zum weinen.

Auch für alte Hasen lohnend, allein schon wegen den vielen, vielen Argumentationshilfen, die der Autor immer wieder liefert. Helfen Sie, das Web einen besseren Ort zu machen und lesen Sie dieses Buch!

Einziger Wermutstropfen: das Design des Buchs ist extrem bunt und etwas durcheinander. Aber wie war das? Auf den Content kommt es an!
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Amazon.com:  34 Rezensionen
101 von 109 Kunden fanden die folgende Rezension hilfreich
Very basic overview of web usability in general; few specifics on writing 31. Oktober 2007
Von E. M. Fitterer - Veröffentlicht auf Amazon.com
Format:Taschenbuch
I'm a usability researcher who's looking to get some concrete suggestions about how to write better for the web. That's what I was hoping to find in this book--a guide with detailed suggestions for how to do this type of technical writing. Instead, there are very few concrete suggestions in this book about how to write well, other than vague platitudes about keeping phrases short, and providing users with the content they'd like to see. Duh.

I read this thing cover to cover in about an hour. Mostly I learned that "killer" rhymes with "filler." A lot. If it has not yet occurred to you that you might want to talk to your customers about what they're looking for on your webpage, then I guess this book would be for you and would provide you with that revolutionary insight. That's all the advice there is in this book--talk to your customers to find out the content they're looking for on your webpage, and then deliver that content to them in small, easily digestible phrases. Again, duh.

For people who are just starting out on this type of research, there's really no detailed advice on how to conduct this "talking to your users to find out what they want" research though (other than some more platitudes like "be a good listener."). If you want more detailed advice on how to do research like this, I'd say search the web for "wants and needs analysis" because that's basically what this guy is recommending. If you can't find enough things for free on the web about that, there is a good chapter in the book "Understanding your users" by Catherine Courage on this technique. That book is also great for giving you a wide toolset of techniques for usability.

He also gets a little bit into persona creation, which is basically a fancy way of saying it helps to imagine who your customers are and have a picture of them in your mind as you design your user experience. Again, you can find free stuff on the web about this or check out Tamara Adlin and John Pruitt's book "The Persona Lifestyle" to get lots of great information about this technique.

If you're truly just starting out trying to figure out how to make your website better and you don't know where to begin, I think a way better guide is Steve Krug's "Don't Make Me Think." That book provides a great overall context for providing great user experiences in general.

I am looking forward to reading the new Ginny Redish book on this subject! Her stuff has been high quality in the past and so I expect she will have a bunch of actual information on how to write for the web as opposed to the filler in this book. It's pretty ironic that a book all about providing great content without a bunch of filler is...a bunch of filler. It was a killer for me but not in the way it intended to be.
11 von 11 Kunden fanden die folgende Rezension hilfreich
Not a book for the technical minded. 20. April 2009
Von HeWhoReadsALot - Veröffentlicht auf Amazon.com
Format:Taschenbuch
I did like the author's writing style to some degree here, but I was very surprised to see a book on usability testing where no actual usability testing was performed as part of research for the book. I am a technical person and marketing books usually bore me. As did this one.

This book had no examples, and I didn't get the impression that the author had really done any actual usability testing at all. It seems he just took notes over a period of a time and then published them. Where is the hard work? Where are the examples? Tables of data? Proof of concept? How do I know what you are saying is good advice?

This book didn't "clue me in" to what is available to the world today. For example, no references to utilities that are available such as "heat maps" and "graffiti analysis", which today I can't do without.

I have 2-3 key recommendations for you for usability testing:

1. Make sure to check out crazyegg.com and getclicky.com, these sites will help you solve almost every website issue you have for $20 a month combined.

2. Get the Ginny Reddish book "Letting Go of the Words." I left a sterling review for that book, as did over 100 other people. It is my #1 most referred web book. Any opinions expressed in the Reddish book are all backed up by over a hundred examples. Reddish explains that no one reads the web -- they BROWSE. Her book proves her own concept.
7 von 8 Kunden fanden die folgende Rezension hilfreich
Web content finally matures 9. Juli 2007
Von mb99 - Veröffentlicht auf Amazon.com
Format:Taschenbuch
I've read a few books about web content and website management over the years, including some of Gerry McGovern's previous works. Some are good, some ok, many terrible. This is the first book where I feel a real maturity has been reached. Gerry totally gets it. He focuses on the real issues impacting sites with pin point accuracy, and offers real, tested solutions to fix them. If you follow the suggestions in this book your site *will* improve, and by improve, I don't mean something fuzzy, but I mean help you achieve real, measurable business goals. I learnt a lot from this book and will no doubt continue to.

The back cover of the book says if you only buy one book, make it this one. I couldn't agree more.
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