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This handy guide covers the gamut of intercultural services. Whether you are managing a multi-cultural workplace, preparing to enter the global business arena, or are already competing internationally, you'll find valuable, practical insights and information on: * exploring intercultural services * key intercultural concept * cross-border roles and organizations * choosing service providers * working with suppliers * types and qualities of products
Based on the author's 30+ years of being a user, purchaser, manager, evaluator, designer, and provider of intercultural services, this book presents a helpful, in-depth review of all you must know to make the right decisions about intercultural services. Clear examples and checklists lead managers step-by-step through virtually all aspects of understanding, assessing, and acquiring intercultural services.
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The book will also be of interest to students who wish to become intercultural trainers, as well as to entrepreneurs who are looking for new ways to present cross-cultural material in this rapidly expanding field.
The book will also be of interest to students who wish to become intercultural trainers, as well as to entrepreneurs who are looking for new ways to present cross-cultural material in this rapidly expanding field.
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