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Human Error [Englisch] [Gebundene Ausgabe]

James Reason
4.5 von 5 Sternen  Alle Rezensionen anzeigen (4 Kundenrezensionen)

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Kurzbeschreibung

26. Oktober 1990
Human Error, published in 1991, is a major theoretical integration of several previously isolated literatures. Particularly important is the identification of cognitive processes common to a wide variety of error types. Technology has now reached a point where improved safety can only be achieved on the basis of a better understanding of human error mechanisms. In its treatment of major accidents, the book spans the disciplinary gulf between psychological theory and those concerned with maintaining the reliability of hazardous technologies. As such, it is essential reading not only for cognitive scientists and human factors specialists, but also for reliability engineers and risk managers. No existing book speaks with so much clarity to both the theorists and the practitioners of human reliability.

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Produktinformation

  • Gebundene Ausgabe: 318 Seiten
  • Verlag: Cambridge University Press (26. Oktober 1990)
  • Sprache: Englisch
  • ISBN-10: 0521306698
  • ISBN-13: 978-0521306690
  • Größe und/oder Gewicht: 22,8 x 15,2 x 2,4 cm
  • Durchschnittliche Kundenbewertung: 4.5 von 5 Sternen  Alle Rezensionen anzeigen (4 Kundenrezensionen)
  • Amazon Bestseller-Rang: Nr. 2.904.167 in Fremdsprachige Bücher (Siehe Top 100 in Fremdsprachige Bücher)
  • Komplettes Inhaltsverzeichnis ansehen

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Produktbeschreibungen

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"...an in-depth analytical framework of human error..." Journal of Perinatal & Neonatal Nursing

"...a comprehensive and often innovative treatment of human error that is both readable and informative." Gavan Lintern, Human Factors Society Bulletin

Über das Produkt

Human Error, published in 1991, is a major theoretical integration of several previously isolated literatures. Particularly important is the identification of cognitive processes common to a wide variety of error types. It is essential reading not only for cognitive scientists and human factors specialists, but also for reliability engineers and risk managers.

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Einleitungssatz
Just over 60 years ago, Spearman (1982) grumbled that "crammed as psychological writings are, and must needs be, with allusions to errors in an incidental manner, they hardly ever arrive at considering these profoundly, or even systematically." Lesen Sie die erste Seite
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5 von 5 Kunden fanden die folgende Rezension hilfreich
4.0 von 5 Sternen Grundlagen des "menschlichen Versagens" 18. November 2007
Format:Taschenbuch
Reason legt mit "Human Error" eine einheitliche Theorie des menschlichen Versagens vor, das als Ursache verschiedenster Katastrophen immer wieder im öffentlichen Interesse steht. In zahllosen Untersuchungsberichten zu Katastrophen der Vergangenheit findet man am Ende jene Schlußfolgerung, die "menschliches Versagen" als Ursache nennt - oft fragt man sich, wie es dazu kommen konnte. Im Einzelfall scheint das Handeln der Personen häufig unerklärlich, geradezu widersinnig.
An dieser Stelle setzt Reason mit seinen theoretischen Überlegungen an und erschließt in überzeugender Weise die Verhaltens- und Kognitionsmuster, die einen Fehler provozieren können. Der Mensch im Zentrum komplexer Systeme wird dabei objektiv gewürdigt, ohne daß Reason dabei eine plakative Schuldzuweisung vornimmt. Man kann als Leser nachvollziehen, warum menschliches Versagen teilweise unvermeidlich ist - insbesondere wird auch deutlich, daß Systeme in ihrem Design "menschlicher" werden müssen, um die bekannten Schwächen der mit ihnen befaßten Menschen im Blick zu behalten.
Für akademisch interessierte Leserkreise ist Reasons frühes Werk eine wichtige Referenz, während für Praktiker eher sein in der jüngeren Vergangenheit erschienenes zweites Buch zum Thema empfehlenswert sein dürfte.
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3 von 3 Kunden fanden die folgende Rezension hilfreich
5.0 von 5 Sternen Reason--More than the author's name 17. April 2000
Format:Taschenbuch
This is a wonderful book; it's lessons will be appreciated by everyone who has experienced working with complex systems and the problems they create for managers. I have used it for many years to introduce residents in Pathology to human errors in clinical laboratories. The classification of errors which Reason presents is applicable to all areas of human activity. I am constantly reminded by this book and by personal experience of the old adage.. "No one can think of all the answers that come to fools." This book provides a deep insight into the psychological mechanisms all of us use in the decision making process. Accidents are one of the types of human error covered in great detail. Several examples from the nuclear power industry are presented and the clear message is that that accidents begin in conventional ways but rarely proceed along predictable lines. One can only marvel that there has been no reported major accident involving nulcear weapons--yet. What applies to the nuclear power industry appears to have broad application and suggests to me that our species has not descended as faras it needs to since automatic behaivor is so prevalent and persistent.
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3 von 3 Kunden fanden die folgende Rezension hilfreich
5.0 von 5 Sternen The fundamentals 17. Mai 2000
Format:Taschenbuch
Anyone with any interest in error reduction, or in the way humans interact with technology should start here. The psychological analysis of how and why we commit errors is fascinating, and influences the way one thinks about daily events. I find myself saying "Aha, that was a capture error," and "Damn! I've fallen for the fundamental attribution error again." The real lesson is that errors derive from the very nature of human behavior--the mechanisms which enable us to solve complex problems also make errors inevitable. This realization changes entirely one's concept of industrial accidents and medical mistakes.
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Format:Taschenbuch|Verifizierter Kauf
Reasons Human Error ist eine wissenschaftlich fundierte - sehr gute Englischkenntnisse des Lesers vorausgesetzt -
Einführung in die immer wichtiger wertende Materie des Fehlmanagements. Vergleichbare deutsche Werke sind mir
nicht bekannt.
MfG Dr. Jürgen Schmidt MBA, LLM oec.
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Amazon.com: 4.4 von 5 Sternen  13 Rezensionen
61 von 61 Kunden fanden die folgende Rezension hilfreich
5.0 von 5 Sternen The fundamentals 17. Mai 2000
Von Robert Barth - Veröffentlicht auf Amazon.com
Format:Taschenbuch
Anyone with any interest in error reduction, or in the way humans interact with technology should start here. The psychological analysis of how and why we commit errors is fascinating, and influences the way one thinks about daily events. I find myself saying "Aha, that was a capture error," and "Damn! I've fallen for the fundamental attribution error again." The real lesson is that errors derive from the very nature of human behavior--the mechanisms which enable us to solve complex problems also make errors inevitable. This realization changes entirely one's concept of industrial accidents and medical mistakes.
39 von 42 Kunden fanden die folgende Rezension hilfreich
5.0 von 5 Sternen Reason--More than the author's name 17. April 2000
Von Harvey M. Solomon - Veröffentlicht auf Amazon.com
Format:Taschenbuch
This is a wonderful book; it's lessons will be appreciated by everyone who has experienced working with complex systems and the problems they create for managers. I have used it for many years to introduce residents in Pathology to human errors in clinical laboratories. The classification of errors which Reason presents is applicable to all areas of human activity. I am constantly reminded by this book and by personal experience of the old adage.. "No one can think of all the answers that come to fools." This book provides a deep insight into the psychological mechanisms all of us use in the decision making process. Accidents are one of the types of human error covered in great detail. Several examples from the nuclear power industry are presented and the clear message is that that accidents begin in conventional ways but rarely proceed along predictable lines. One can only marvel that there has been no reported major accident involving nulcear weapons--yet. What applies to the nuclear power industry appears to have broad application and suggests to me that our species has not descended as faras it needs to since automatic behaivor is so prevalent and persistent.
20 von 20 Kunden fanden die folgende Rezension hilfreich
5.0 von 5 Sternen Best Resource for Latent Human Errors 2. Mai 2002
Von T. Herrmann - Veröffentlicht auf Amazon.com
Format:Taschenbuch
This book is a must have resource for the serious failure analyst. I am responsible for root cause analysis of events at a nuclear power station and we have this as required reading for our root cause analysts.
Furthermore, my experience with other companies who specialize in failure analysis and nuclear industry oversight agencies indicates that the information presented in this book is widely used and respected. More than that - the information helps you to prevent events and solve recurring problems because you get to the latent organizational and human roots.
My copy has gotten dog-eared and has all kinds of notes in the margins. It's absolutely indespensible as a resource for any organization where a strong safety culture (for your employees and your customers) is a necessary part of your business.
29 von 31 Kunden fanden die folgende Rezension hilfreich
5.0 von 5 Sternen Human Error - by James Reason 10. Januar 2002
Von Ein Kunde - Veröffentlicht auf Amazon.com
Format:Taschenbuch
An excellent treatise on the subject of human error, written with a cognitive psychology approach. The treatment of the subject matter is more theoretical and less practice-oriented. The book begins with clear definitions, classifications and explanations on the different types of errors, quickly runs through the relevant literature and scientific studies and expands on the typology using Rasmussen's classification as a base. The author then goes on to describe his well-known Swiss Cheese model and provides an excellent overview of accident causation from a system-thinking perspective. He ends with a note on the methodological assessment of error risks which is perhaps more relevant to safety practitioners. The entire book is written in clear simple language that is easily understood, fascinating and intellectually stimulating, even to non-psychologists.
19 von 20 Kunden fanden die folgende Rezension hilfreich
4.0 von 5 Sternen Best the third time through 28. September 2003
Von Ein Kunde - Veröffentlicht auf Amazon.com
Format:Taschenbuch
This book is a very complete and well done review of the history and mechanisms of human error. I can't think of a better reference book. It takes some work to extract the knowledge from the rather concentrated material, but it is well worth it. I generally like an easier, novel-type read, but there are plenty of other books on human factors that provide that. This one shines in the very systematic and complete treatment of the subject. And the bibliography is excellent, because it facilitates the easy branching out into all of his sources. Speaking of people mentioned, I knew I would like it when he spoke highly of Donald Norman. He also mentions Perrow's 'Normal Accidents', which is an excellent book. Also the quote from Ernst Mach can lead into a fascinating side trail of discovery on that man. But mainly his dedication of the book to Jens Rasmussen sent me off on a trail of his work, which is quite prolific. I think this is academia at its best - building on the work of predecessors to help further development of tools and understanding on how to solve practical, real world problems.
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