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How NASA Builds Teams: Mission Critical Soft Skills for Scientists, Engineers, and Project Teams [Kindle Edition]

Charles J. Pellerin
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Produktbeschreibungen

Kurzbeschreibung

Every successful organization needs high-performance teams to compete and succeed. Yet, technical people are often resistant to traditional "touchy-feely" teambuilding.

To improve communication, performance, and morale among NASA’s technical teams, former NASA Astrophysicist Dr. Charlie Pellerin developed the teambuilding process described in "How NASA Builds Teams"—an approach that is proven, quantitative, and requires only a fraction of the time and resources of traditional training methods. This "4-D" process has boosted team performance in hundreds of NASA project teams, engineering teams, and management teams, including the people responsible for NASA’s most complex systems — the Space Shuttle, space telescopes, robots on Mars, and the mission back to the moon. How NASA Builds Teams explains how the 4-D teambuilding process can be applied in any organization, and includes a fast, free on-line behavioral assessment to help your team and the individual members understand each other and measure the key driver of team performance, the social context.

Moreover, these simple, logical processes appeal strongly to technical teams who eschew "touchy-feely" training. Pellerin applies simple, elegant principles from his physics background to the art teambuilding, such as the use of a coordinate system to analyze the characteristics of team performance into actionable elements.

The author illustrates the teambuilding process with entertaining stories from his decade as NASA’s Director for Astrophysics and subsequent 15 years of working closely with NASA and outside business teams. For example, he tells how the processes in the book enabled him to initiate the space mission to fix the Hubble Space Telescope’s flawed mirror.

Free downloadable resources will help you:

  • Identify your teammates’ innate personalities
  • Diagram your culture (And compare it to your customer’s)
  • Measure the coherency of your project’s paradigm (Get this wrong and you will be fired!) and
  • Learn to meet people’s need to feel valued by you.

Further, you can download and use Pellerin’s most powerful tool for influencing the outcome of any difficult situation: the Context Shifting Worksheet.

Klappentext

Every successful organization needs high-performance teams in order to compete and succeed. Yet, technical people are often resistant to the traditional "touchy-feely" brand of team building.
 
To improve communication, performance, and morale among NASA's technical teams, former NASA astrophysicist Charles Pellerin developed the team-building process described in How NASA Builds Teams-an approach that is proven, quantitative, and requires only a fraction of the time and resources of traditional training methods.
 
Pellerin's "4-D" process has boosted team performance in hundreds of NASA project teams, engineering teams, and management teams, including the people responsible for NASA's most complex systems-the Space Shuttle, space telescopes, robots on Mars, and the mission back to the moon. How NASA Builds Teams explains how the 4-D team-building process can be implemented in any organization, and includes a fast, free online behavioral assessment to help your team and the individual members understand each other and measure the key driver of team performance: the social context.
 
Moreover, these simple, logical processes appeal strongly to technical teams who eschew traditional training. Pellerin applies simple, elegant principles from his physics background to the art of team building, such as the use of a coordinate system to analyze the characteristics of team performance into actionable elements.
 
The author illustrates the team-building process with entertaining stories from his decade as NASA's Director for Astrophysics and subsequent fifteen years of working closely with NASA and outside business teams. For example, he tells how the processes in the book enabled him to initiate the space mission to fix the Hubble Space Telescope's flawed mirror.
 
The book includes a free download of Pellerin's most powerful tool for influencing the outcome of any difficult situation: the Context Shifting Worksheet. In addition, free downloadable resources will help you:
* Identify your teammates' innate personalities
* Diagram your culture-and compare it to that of your customer
* Measure the coherency of your project's paradigm-get this wrong and you will be fired
* Learn how authentic appreciation creates an atmosphere of mutual respect

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1 von 1 Kunden fanden die folgende Rezension hilfreich
4.0 von 5 Sternen Buch mau vs. Website wow 30. April 2012
Format:Gebundene Ausgabe|Verifizierter Kauf
Ich gebe 'oneofmany' Recht, was das Buch anbelangt. Der wirkliche Wert der Methode erschließt sich erst durch den Besuch der Website (google: 4-D system Pellerin'. Hier sind 28 MB an kostenloser Information hinterlegt. Höchstwahrscheinlich sollte mit dem Buch irgendwie Geld reingebracht werden.
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0 von 2 Kunden fanden die folgende Rezension hilfreich
1.0 von 5 Sternen Eigenwerbung mit wenig Inhalt 1. April 2012
Von oneofmany
Format:Gebundene Ausgabe
Wie NASA Teams bildet und das auch noch erklärt von jemanden, der es wissen sollte: Charles Pellerin, der die erfolgreiche Reperaturmission des Hubble-Teleskops Anfang der 90ziger leitete.
Er geht im ersten Kapitel darauf ein, was schief lief, bringt andere Beispiele wie die schiefgegange Challenger Mission ein paar Jahre zuvor oder die ungewöhnliche Absturzserie bei Korean Airlines. Alles Probleme einer Firmenkultur die menschliche Fehler förderte und deren Erkennung und Korrektur behinderte. Das war auch recht vielversprechend, aber wie diese Probleme zu beseitigen sind, darüber schweigt sich das Buch aus. Stattdessen wird immer wieder auf Pellerins Consulting Webseite verwiesen und das kostenlose Online-Material (für das man sich registrieren muss). Einige Kapitel sind mit positiven Berichten seiner Consulting-Kundschaft gestreckt oder wie die Webseite Click für Click zu bedienen ist. Wenn das nicht schon bitter genug wäre, ist das Buch mit 288 Seiten sowieso schon nicht sehr lang.
Wirklich hilfreiche Ratschläge sucht man hier vergebens, nur diffuses Gequatsche über den sozialen Kontext, der zu ändern ist etc.
Ach ein paar Diagramme und eine Matrix gibt es auch noch. Zu letzterem sagt der Author, dass er sich von einer Zeile aus einem Dilbert Comic Strip inspirieren ließ: Jeder Consultant macht sein Geld mit einer 2x2 Matrix...
Dann gibts noch ein Beispiel über ein schlecht laufendes Cafe und welche Beobachtungen man dort gemacht hat und wie man die Service-Qualität dort dauerhaft verbessern konnte. Wie man zu diesen Erkenntnissen gekommen ist, weiß der Author laut eigener Aussage selber nicht!

Fazit: Dieses Werbebrochüre ist das Papier nicht wert, auf dem es gedruckt ist.
Lesen Sie weiter... ›
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Amazon.com: 4.8 von 5 Sternen  48 Rezensionen
11 von 12 Kunden fanden die folgende Rezension hilfreich
5.0 von 5 Sternen A Masterful Invention 28. Juli 2009
Von Franklin Cameron - Veröffentlicht auf Amazon.com
Format:Gebundene Ausgabe
As a Counseling Psychologist specializing in working with teenagers, I come to Dr. Pellerin's book from a different perspective. I had to opportunity to participate in a 4-D workshop conducted in the private sector and was amazed at how deeply the 4-D construct understood and spoke to the fact that teams consist of individuals who often have fundamental personality differences that influence--and bedevil--their ability to communicate and cooperate with each other. One particular intervention Dr. Pellerin has devised is a communication instrument called the "Context Shifting Worksheet" that I now use to coach teenagers in how to structure conversations with their parents and teachers that will foster shared realities, cultivate agreement, and set the ground for making valid requests for things they want and need. The instrument is a masterful invention, to say the least.
Franklin Cameron, Psy.D.
11 von 12 Kunden fanden die folgende Rezension hilfreich
5.0 von 5 Sternen This teambuilding process works! 3. August 2009
Von Tina M. Chindgren-Wagner, Ph.D. - Veröffentlicht auf Amazon.com
Format:Gebundene Ausgabe
As an OD and learning consultant for nearly 20 years, this is the only approach to teambuilding that I have discovered that consistently transforms teams and has quantitative evidence to prove it. With a `team shifting context', Dr. Pellerin provides leaders and their teams with tools that are easily put into practice - and much more effective and efficient than individual training. The examples in his book are interesting and relatable for any project team member; and as a bonus, he offers free downloable resources.
6 von 6 Kunden fanden die folgende Rezension hilfreich
5.0 von 5 Sternen Mission Critical - What are you waiting for 22. März 2010
Von James L. Green - Veröffentlicht auf Amazon.com
Format:Gebundene Ausgabe|Verifizierter Kauf
I have been a manager for over 25 years and I thought I had been exposed to everything until I put in practice the principals in Dr. Pellerin's book. I have taken extensive management training and tried to put those things into practice after each training session but in reality they were all on the periphery. For me it has been putting in practice the 4D system that has been the best organizational improvement of them all. In today's business world it's all about your people. If you want to succeed then stop messing around and bring your team to their peak capacity by putting into practice the 4D system.
10 von 12 Kunden fanden die folgende Rezension hilfreich
4.0 von 5 Sternen Helps Leaders Get Practical, Useful Results 11. August 2009
Von Beth Hand - Veröffentlicht auf Amazon.com
Format:Gebundene Ausgabe
I met Charlie Pellerin when he was a man on a mission--one he is still on--to help NASA avoid leadership challenges that in the past had cost lives, time, and money. How NASA Builds Teams is a product of that mission. As one of the original team of coaches for his company 4-D Systems, I have an insider's view of how his approaches and content are valued by technical teams.

In highly technical cultures, because time is at a premium and the projects so large in scope, anything that isn't about getting the job done and done well is considered a distraction. So you can imagine how a flight project team might feel about having to take time out for a workshop focusing on soft skills--they would consider it an unnecessary, and unwelcome, distraction.

Yet those very workshops, which are based on the principles presented in How NASA Builds Teams, are consistently given outstanding scores by the participants, who say they consider the time well-spent. For busy people, that's one of the highest accolades.

Another indication of how well this material is received is that most participants choose to engage in one-on-one leadership coaching, one of the recommendations Pellerin offers in his book. Coaching coupled with regular, confidential assessments based on the 4-D approaches helps leaders get practical, useful results applying their insights and learning in real time.

In my consulting role providing project management to large-scale IT projects, and in my role as executive coach to high-performers, I am committed to helping these talented, passionate clients achieve measurable results. How NASA Builds Teams is a valued part of my coaching toolset. Using the material presented in this book can help your team or organization get the results you want as well.
4 von 4 Kunden fanden die folgende Rezension hilfreich
5.0 von 5 Sternen Pellerin's How NASA Builds Teams Shows How Important Lessons Can be Learned from Spectacular Failures 20. April 2010
Von Shannon Reviews - Veröffentlicht auf Amazon.com
Format:Gebundene Ausgabe|Verifizierter Kauf
Pellerin's How NASA Builds Teams Shows How Important Lessons Can be Learned from Spectacular Failures

By Shannon Benic

If failure can teach important lessons for future success, then Charles Pellerin is well-equipped to teach all of us some very important lessons indeed. Pellerin refreshingly confesses in the opening paragraphs of his 260-page book, How NASA Builds Teams, that he was director of astrophysics for NASA in 1990 and oversaw one of the greatest mistakes in the history of space exploration, the launching of the Hubble Space Telescope with a severely flawed mirror. Moreover, the Hubble Failure Review Board blamed not only the manufacturer of the mirror but also a "leadership failure" at NASA.

Pellerin took the blame personally and admits his exemplary 30-year career with the space agency was in serious jeopardy. But instead of attempting to deflect the blame, Pellerin set out to fix the problem. He left NASA five years later but not before overseeing the successful mission that repaired Hubble - turning it from the butt of jokes to one of the most important and successful achievements of the space agency.

How NASA Builds Teams represents the culmination of the lessons learned by Pellerin of the original Hubble failure, other spectacular NASA failures such as the Challenger and Columbia explosions, and failure in corporate management in general. As a faculty member at the University of Colorado's business school for the past 15 years, Pellerin has devoted his professional life since NASA to finding out why companies and projects fail and in devising systems to improve staff and management interaction and performance.

Pellerin concludes in How NASA Builds Teams that failure is usually not the result of a lack of intelligence or incompetence or disinterest or poor supervision but rather "socially" determined. Failure and poor performance is usually the result of individual employees not being able to work well in a team and with their management team leader, he says. It is a fairly simple concept but impossible to correct unless detected. Pellerin's solution is his rather complex 4-Dimensional Systems (4-D Systems) that his book explores. It basically involves assessing how well any employee team works together and describes how this interaction can be improved.

There is a free team assessment available on his website.

Improving team interaction almost always improves team performance, Pellerin concludes convincingly. NASA uses his 4-D Systems and many other companies do as well.
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