- Taschenbuch: 126 Seiten
- Verlag: Ecademy Press (27. Oktober 2011)
- Sprache: Englisch
- ISBN-10: 190772253X
- ISBN-13: 978-1907722530
- Größe und/oder Gewicht: 21,6 x 14 x 0,7 cm
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Produktinformation |
Produktbeschreibungen
Kurzbeschreibung
How to avoid square wheel management! Political correctness, scourge of our age, is thriving in the world of business leadership. Who is not committed to excellent customer service? Who's not committed to S.M.A.R.T. goals? Well, customers expect you to make and keep S.M.A.R.T. promises. "I'll get back to you as soon as possible" is not a S.M.A.R.T. promise. How is it that "as soon as possible" has come to mean that the wait will be indefinite? Do members of your team feel threatened by challenging goals when they ought to embrace them with relish? They will embrace them once they realise that failure to hit these goals is not going to be used as an excuse to kick the daylights out of them at the next annual appraisal. Stress is rife in the work place and conflict resolution courses abound. Great leaders don't resolve conflict. They avoid it in the first place. Get your reconciliation in first! These and other subversive messages are shared in this tongue in cheek approach which encourages you to "go heretical and thrive."
Über den Autor
Barry Jackson obtained an honours degree in microbiology at the University of Reading in 1971. He worked in sales and marketing for a number of pharmaceutical companies over a period of 34 years. During this time, he fulfilled roles as area sales manager, key accounts manager and national product specialist. His time in the pharmaceutical industry involved working with some of the UK's top medical opinion leaders in the fields of psychiatry, gynaecology, cardiology, urology and microbiology. Barry also represented his employers at national and international medical symposia. Since setting up his own company (BWJ Enterprise), Barry has become a fully qualified personality profiler, training under world-famous coach, Dr Robert Rohm. He is a member of the Professional Speakers' Association (Birmingham Chapter), The Global Speakers' Federation and the Toastmasters International speakers' club (Cheltenham Branch). In addition to his experience in commerce, Barry was a member of the leadership team of the telephone Samaritans and has shared his leadership insights with children as young as seven, with teenagers and as father to his two sons (now in leadership roles in their own right). Barry refuses to endorse anything that hasn't worked for him personally, merely because it's in vogue! He enjoys sharing his experiences and training the principles he has learned with all aspiring leaders, but especially young people. Barry has been married to Jenny for 34 years and runs his business from his home in Churchdown, Gloucestershire. For training requests or speaking engagements, Barry may be contacted as follows: www.bwjenterprise.co.uk
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